Great customer service. After my return shipment was lost in transit for over three weeks, I alerted the company. They immediately filed a claim and reimbursed me. The process was handled quickly and... ãã£ãšèŠã
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Iâve been using Decluttr for quite some time now, and theyâve consistently delivered great results. Highly recommend for anyone looking to sell old electronics quickly and efficiently! Their process... ãã£ãšèŠã
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It was painless, cost effective, scan, put in box and take to UPS Store and they do the rest, quick payment through PayPal. Unfortunately I never give 5 star reviews, if I see 5 star reviews I overloo... ãã£ãšèŠã
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I love Decluttr!!! They make the process so easy and quick. I had numerous DVDs and CDs that I had no interest in anymore and within a week of mailing them (postpaid through UPS) I had my money in m... ãã£ãšèŠã
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Decluttr ã«ã€ããŠ
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Decluttr is the easiest way to sell your unwanted CDs, DVDs, Games, Books & Tech.
To get started, just enter a barcode or an electronics item and weâll give you an instant offer price. Then, pack your items into a box and ship them to us for FREE.
Once weâve processed your items, weâll pay you by PayPal, check or direct deposit into your account. Scan it, send it, spend it â it really is that simple!
Start Selling Sell Mobile Phonesé£çµ¡å
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I have never received my payment- âŠ
I have never received my payment- $$52.99 for order 1601775- How can I get paid??
thanks
Becky Ahlgren
719-761-4829
2024幎8æ12æ¥
Decluttr ããã®åç
Hello customer,
Iâm sorry to learn that your experience was not positive.
We contacted you a few days ago with regard to some information we needed to progress your ticket. Â We haven't heard back from you, so we will solve the ticket.
We hope your issue was resolved, but if not, simply reach out to us and we will be glad to assist.
Kind regards,
Sandra
Decluttr
Decluttr ããã®åç
Hi Terri,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Best seller & buyer
Decluttr has the great customer service and is an excellent company to deal with. They provide excellent packaging and super fast delivery.
2024幎8æ17æ¥
Decluttr ããã®åç
Hi Nick,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here:https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
The website is user friendly andâŠ
The website is user friendly and straightforward. The only "issue" I have is I wish you accepted more of the cds that I have available. I do appreciate the ease of preparing a "sales list" to you, printing the shipping label and close proximity of a UPS store.
2024幎8æ13æ¥
Decluttr ããã®åç
Hi Diana,
Thank you for taking the time to leave us a great review!Â
Regrettably, if the items you are attempting to sell do not appear, it indicates that we are not currently seeking to purchase those items. This decision is primarily influenced by the supply and demand at the time of the sale.
Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Decluttr ããã®åç
Hi JS,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra £5 when your friends use musicMagpie too! Find out more here: https://www.musicmagpie.co.uk/refer-a-friend/
Kind Regards,
Jodie
musicMagpie
I sent several dvds & at first it tookâŠ
I sent several dvds & at first it took a while, but everytime I emailed the company, they took care of my issues by the next day, which I'm grateful. Now everything is resolved, got paid for my unwanted dvds & happy! I would recommend them.
2024幎8æ17æ¥
Decluttr ããã®åç
Hi Frances,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
decluttr
The bar code scanner makes the job easy
2024幎8æ10æ¥
Decluttr ããã®åç
Hi Chris,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
They gave me the exact amount theyâŠ
They gave me the exact amount they said they would
2024幎8æ9æ¥
Decluttr ããã®åç
Hi Cody,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
I sent in a laptop in almost perfectâŠ
I sent in a laptop in almost perfect condition. It was packed well and was labeled fragile but when it arrived the screen was completely shattered. So they ended up offering me $16 for my expensive laptop. Iâve already spoken with management and there was nothing they were willing to do so this was my last transaction with this company. They should offer a way to insure their shipments if this keeps happening and apparently Iâm just one of many this has happened to so itâs a recurring problem. I wouldnât recommend this company unless you are sending in something thatâs already worthless.
2024幎7æ9æ¥
Decluttr ããã®åç
Hello Breanne,
I trust this email reaches you well.
We attempted to contact you privately to provide improved support. However, since we have not heard back from you, we will need to close this ticket.
If you have any questions, please feel free to reach out to us.
Kind regards,
Jodie
musicMagpie
Did exactly as they said!
My first time using this and everything happened as promised - found my deposit today. Will definitely use again.
2024幎8æ14æ¥
Decluttr ããã®åç
Hi Robert,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra £5 when your friends use musicMagpie too! Find out more here: https://www.musicmagpie.co.uk/refer-a-friend/
Kind Regards,
Jodie
musicMagpie
Easy to sell
Easy to scan items to get rid of and help pay off debt with extra cash. It helps to get rid of stuff. It feels lighter when you get rid of unneeded items.
2024幎8æ3æ¥
Decluttr ããã®åç
Greetings Penny,
Thank you for taking the time to leave us a great review! May I inquire if you are aware of our refer-a-friend program? You have the opportunity to earn an additional £5 when your friends utilize musicMagpie as well. For further details, please visit: https://www.musicmagpie.co.uk/refer-a-friend/
Kind Regards,
Jodie
musicMagpie
Decluttr ããã®åç
Hi Alexey,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Decluttr ããã®åç
Hi Pauline,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
IS EASY TO SELL MY ITEMS.
2024幎8æ8æ¥
Decluttr ããã®åç
Hi Enrique,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Letting go of STUFF...
I have been needing to purge for so long. A friend told me about this service and now I've been telling more friends. It is easy, no-nonsense and the turnaround is swift. Communications (via email) are excellent. They send a list of what you've batched (I use boxes that hold about 24 cd cases) along with the UPS label, they let you know when the goods have been received and then let you know when they've released your payments. During the scanning process (using your smartphone), you will know if your discs have value and how much.
2024幎7æ31æ¥
Decluttr ããã®åç
Hi Derek,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sara
Decluttr
Pros are instant valuation
Pros are instant valuation, easy and free shipping process and quick turnaround on payment. Con is scanning process is slow and often confusing as to whether item is accepted
2024幎8æ6æ¥
Decluttr ããã®åç
Hello,
I hope this email finds you well.
We apologize for the confusion and slow process when scanning your items. The system is designed to show instantly when scanning if the items are accepted or not if the slowness still occurs please try using the App if you were using the website or vice versa.
Please do not hesitate to contact us if you have any inquiries.
Kind Regards,
Jodie
Decluttr
Decluttr ããã®åç
Hi RV,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Decluttr ããã®åç
Hi Maria,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use musicMagpie too! Find out more here:Â
https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Very responsive
Very responsive. Addressed questions and an issue that came up with my sell order very quickly.
2024幎8æ1æ¥
Decluttr ããã®åç
Hi there,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
I initially thought it was a good ideaâŠ
I initially thought it was a good idea to go ahead and go this route, and then as the process went along I got annoyed. It took forever for them to get the package. It took forever for it to be reviewed. My device happened to be locked so I unlocked it within 5 minutes of getting the email, had to wait another 4 days or so and still hadnât heard anything so I reached out. They told me it can take 2 business days for them to recheck it, it took another 4. Yes I got paid for it but this process shouldnât take close to 30 days. I will be using different outlets next time.
2024幎7æ25æ¥
Decluttr ããã®åç
Hello Melissa,
Iâm sorry to learn that your experience was not positive.
From reviewing your order it seems that we were experiencing an extreme case of a backlog at our warehouse and we apologize for how it caused an inconvenience with the process of your payment and our lack of communicating this to you at the time.Â
We do understand how this had not turned out the way you had hoped and the frustration caused by our services.Â
We also understand your stance on the matter and your feedback is highly valued, and we will utilize it to make improvements.Â
We hope you have a pleasant day.
Kind Regards,
Sandra
Decluttr
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