I used to be a great supporter of this company, but, perhaps due to their recent merger with UpVolt, they appear to have completely disintegrated - at least as far as customer support is concerned... もっと見る
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レビュアーのコメントを見てみましょう
Really can't say enough about these guys. What a pleasure to work with. Excellent communication, very competitive quotes and the most friendly, cheerful crew you could want to trust such an important... もっと見る
企業が回答しました
There are other companies to look at. The install took longer than agreed. The back office is so bad communication in house is non existent. Still waiting for all the certificates to arrive all I... もっと見る
We had a great experience with this solar company from start to finish. A special mention to Pete Ward, who was our first point of contact—he was friendly, knowledgeable, and took the time to explai... もっと見る
企業情報
Deege Solar について
当該企業による記述
Deege Solar is a multi-award-winning Nationwide Solar PV Installation company based in Kent. We specialise in a range of green technologies including Solar Panels, Solar PV Systems, Battery Storage, Solar Maintenance and EV Chargers. As a family-run business, we pride ourselves on our exceptional customer service and craftsmanship and have sustained our status as UK's leading Solar Panel Installers, by maintaining expertise across all things solar.
Make sure to visit our social media pages for an overview of our companies vision and ethos:
連絡先
Unit 4, St Margaret's Estate, St Margaret's Road, South Darenth, DA4 9LB, Dartford, Kent, 英国
- 01322 479369
- enquiries@deegesolar.co.uk
- deegesolar.co.uk
3.3
まあまあ
216件のレビュー
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ネガティブなレビューの 6％に回答しています
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10/10 excellent company
We tend not to do many reviews because most companies are doing what you expect of them.
So bearing that in mind we can’t compliment Dave and his team enough
Our system was a bespoke fit and the design was fully explained and the system did exactly what we wanted,
Deege Solar did an excellent fit returning several times to complete the job to a very high standard and dealing with several issues without complaint, in fact keen to finish to the job in the highest possible standard. We had issues with our wifi and they attended, even assisting with supplying the cables and setting us up on the app along with fully explaining how it all worked, even recycling our old panels.
We can thoroughly recommend Deege Solar
Suzette Abbott
2024年5月25日
自発的なレビュー
Deege Solar からの回答
Dear David,
Thank you so much for taking the time to leave such a thoughtful and generous review, especially as you don’t usually leave many! That makes your feedback all the more meaningful to us.
We’re thrilled to hear that your solar panel installation delivered exactly what you were looking for, and that Dave and the team could provide a smooth, professional experience from start to finish.
It’s great to know you felt supported every step of the way, from installation to app setup, and even solar panel recycling!
At Deege Solar, we’re proud to go the extra mile, and hearing that reflected in your experience is incredibly rewarding. Thank you again for your kind words and your recommendation. It’s been a pleasure having you as part of the Deege Solar family. ☀️
We really value your recommendation, if you would like to refer a friend or family member, you'll be happy to know that you can claim £125 for every successful referral through our referral scheme!
👉https://www.deegesolar.co.uk/aboutus/referral-scheme/
Warm regards,
The Deege Solar Team
i contacted Deege about a schematic…
i contacted Deege about a schematic wiring diagram to enable me to with my export tariff.
They responded fast and supplied the SLD within 24 hours
2024年5月17日
自発的なレビュー
Deege Solar からの回答
Dear Clive,
Thank you for your review!
We’re so pleased we could help you out quickly with your SLD for the export tariff.
At Deege Solar, we know how important timely support is, especially when it comes to getting the most out of your solar panel system.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help. 💚
Best regards,
The Deege Solar Team
Highly Recommended Solar PV & Tesla Powerwall Install
I recently had a fantastic experience with Deege Solar, a reputable family-run business, when upgrading my solar system. The team installed a robust 10kW GSE integrated system, complemented by an efficient 8kW inverter and a Tesla Powerwall 2 battery, which has significantly enhanced the energy efficiency of my home.
One of the standout aspects of Deege Solar is their customer service. I faced a challenge with previously installed PV panels, which were underperforming. The Deege Solar team was not only responsive but also incredibly proactive in addressing this issue. They conducted a thorough assessment, identified the root cause, and rectified the problem, ensuring that the new system worked seamlessly with the existing setup.
Their attention to detail and the personal touch they bring to their service really sets them apart. It’s clear that they care deeply about delivering quality solutions and maintaining strong relationships with their clients. I highly recommend Deege Solar to anyone looking to upgrade their home with solar technology. Their expertise, coupled with genuine customer care, makes them a top choice in the solar industry.
2024年4月19日
自発的なレビュー
Deege Solar からの回答
Dear Sean,
Thank you so much for taking the time to share your fantastic experience!
We're absolutely thrilled to hear that you're enjoying your new 10kW GSE integrated solar panel system and Tesla Powerwall battery, that’s a powerhouse of a setup! ⚡
At Deege Solar, we pride ourselves on going the extra mile, especially when it comes to overcoming challenges like underperforming solar panels. It's fantastic to know that our team’s proactive approach and commitment to quality made a difference in getting everything running smoothly for you.
As a family-run business, providing that personal touch and long-term peace of mind is at the heart of everything we do. Your kind words about our customer care and attention to detail truly mean the world to us.
Since you mention you would highly recommend our company, why not get involved with our referral scheme, where you can claim £125 for every successful referral! Feel free to check out our website for more details
👉https://www.deegesolar.co.uk/aboutus/referral-scheme/
Thank you again for trusting Deege Solar with your solar upgrade. We’re always here if you need us! 🤝
Warm regards,
The Deege Solar Team
Pocketed my government grant
Used Deege Solar to install an EV charger. They charged full price on basis they would reimburse me after installation for the £350 government grant I was due. They have not reimbursed me, and whilst they were initially responsive to my chasing saying the money would be repaid, are now ignoring my emails and calls
2024年5月15日
自発的なレビュー
Highly Recommend
From the First phone call with David to my installation I cant recommend Deege enough! David took the time to listen to what i wanted to achieve recommended the products which would work best for me! Has answered numerous questions ive had while the system was fitted. The guys done a brilliant job more than happy with the work carried out!
2024年3月13日
自発的なレビュー
Deege Solar からの回答
Dear Ricky,
Thank you so much for your fantastic review!
We're delighted to hear that your experience with Deege Solar, from the very first call with David through to your solar panel installation has been such a positive one.
David and the team always aim to provide clear, tailored advice to help our customers get the most from their solar investment, and it’s great to know you felt supported every step of the way.
Your kind words mean a lot to us. Thanks again for choosing Deege Solar and welcome to smarter, greener living! 🌍⚡
Best regards,
The Deege Solar Team
Fantastic company
Fantastic company, easy to work with. David was brilliant and on hand as well to help with any questions
2024年3月15日
自発的なレビュー
Deege Solar からの回答
Dear Bobby
Thank you for the 5-star review!
We're so pleased to hear you found the process smooth and that David was able to support you throughout. Making solar simple and stress-free is exactly what we aim for!
Thanks again for choosing Deege Solar, we’re always here if you need us! ⚡🔋
Warm regards,
The Deege Solar Team
Lack of response
We cannot get to talk to anyone from this company to discuss an issue that has been going on for the last six weeks. The phone is either engaged or never answered. The one time they did answer the phone and promised to send the relevant information they never did we are still waiting…..
We have lost out on ££££ on our panels that were initially installed in 2021 due to lack of communication.
If anyone from this company reads this PLEASE help!!
Many thanks for your response. If you can contact is Paul Coulthard that would be great. You should have his contact details on your system.
We have not heard from your company yet, we sent contact details as requested. Have you got them?
2024年3月28日
自発的なレビュー
Deege Solar からの回答
Dear Sally,
I sincerely apologise for the lack of communication and the inconvenience you've experienced. This is certainly not the level of service we aim to provide at our company.
I assure you that we take your feedback seriously, and we're committed to resolving any issues you may have encountered promptly. Your concerns have been raised to our Managing Director, and I will personally ensure that your concerns are addressed immediately.
Once again, I apologise for any frustration or inconvenience this has caused. We appreciate your patience and the opportunity to rectify this matter.
Warm regards,
Team Deege Solar ☀️
Excellent after sales.
Excellent after sales.
It’s not the first time I have written a review about Deege Solar as I had an installation back in October 2022 and I was very impressed with the installation and the office team as very informative. What is important is after sales follow up and I’ve needed some information which Kate has provided and she has been very helpful so my thanks Kate on your help, very much appreciated.
2024年3月22日
自発的なレビュー
Deege Solar からの回答
Dear Tony,
Thank you so much for taking the time to leave us ANOTHER review, it truly means a lot to us when happy customers return to share their brilliant experience again!
We're so pleased to hear that the high standard of service you received during your solar installation back in 2022 has continued through to our aftercare.
At Deege Solar, we believe great service doesn’t stop once a Solar PV system is installed, so it’s fantastic to hear that Kate was able to provide the support and information you needed.
Don't forget to Subscribe to our youtube channel to keep up to date with our team @deegesolar and to learn more about Solar energy.
We’ll be sure to pass on your kind words to her. Thanks again for being part of the Deege Solar family and for your continued trust in us! ⚡🔋
Warm regards,
The Deege Solar Team
Super happy with my solar in roof…
Super happy with my solar in roof install. The installation was done by professionals who actually understood my requirements. Excellent communication even after hours David was available for any issues/concerns I had. The team is fantastic and from my perspective you should have the same, if not better experience. Please give them a try.
2024年3月22日
自発的なレビュー
Deege Solar からの回答
Dear Haresh,
Thank you so much for the glowing review!
We're thrilled to hear how happy you are with your in-roof solar installation.
Delivering a professional service that’s tailored to your needs is exactly what we strive for, and it’s great to know our team, and David especially made such a positive impression!
Communication and customer care are at the heart of what we do, so it’s incredibly rewarding to hear that you felt supported every step of the way, even after hours!
Thanks again for choosing Deege Solar ⚡🌍
Kind regards,
The Deege Solar Team
Deege installed my GSE in-roof 7KW…
Deege installed my GSE in-roof 7KW system with GivEnergy inverter and battery last week. Deege is a family business and the guys who did the work were really personable and friendly. Panels installed on the Friday and electrics/ commissioning done the following Thursday. Was kept informed directly by Dave of the install dates and they were flexible and reliable. For me it was a great experience and I now have a fully operational system. Just awaiting the handover pack and DNO commissioning paperwork so I can sign up for a SEG tariff. Hopefully this won’t take long as I’m with national grid whom I’m told are quite a speedy DNO.
2024年3月7日
自発的なレビュー
Deege Solar からの回答
Dear Justin,
Thank you so much for your thoughtful review!
We're delighted to hear that you had a great experience with your GSE in-roof solar panel installation, complete with a GivEnergy inverter and battery.
It’s always our goal to make the process smooth, transparent, and personable and we’re glad that came through with our team and with David’s communication throughout.
Thanks again for choosing Deege Solar and welcome to a brighter, more energy-efficient future! ⚡🔋
Warm regards,
The Deege Solar Team
Knowledgeable and Experienced
Knowledgeable sales team, receptive to own research and keen on explaining both jargon and why some decisions are better than others. No pressure-sale tactics, genuinely recommended what was needed and the best way to achieve it.
Installation had some scheduling niggles outside their control, but well managed by the team.
Panels went up very quickly, and wiring decisions were well thought out. A few technical tweaks after installation were resolved in the next days, with the team receptive to feedback.
Proposed equipment is of top quality (Hyundai Panels, Growatt Inverter and batteries), and Deege’s premier relationship with Growatt is reassuring. As equipment warranties are long-term, it’s also reassuring that Deege is a big enough company to be around for the long term, but not big enough to have lost that drive for really good customer outcomes.
Sometimes the team can be hard to reach via phone, which is a tad frustrating - perhaps a slightly better telephone system could help. Nonetheless, apart from the niggles above, it was a complex project made to look simple by the team, and the 5 star rating is fully deserved.
We’re looking forward to many years of savings and maybe helping this blue dot just a little bit.
We would unreservedly recommend Deege for your solar project.
2024年1月16日
自発的なレビュー
Deege Solar からの回答
Dear Dinu,
Thank you for providing such a detailed review, we truly appreciate you taking the time to share your experience.
It’s fantastic to hear that our knowledgeable sales team made you feel confident in your choices, and that you felt empowered to combine your own research with our guidance.
While we’re sorry for the scheduling niggles and any difficulty reaching us by phone, we’re grateful for your patience and your feedback. We're already exploring ways to improve responsiveness and communications as we grow.
We are happy that our extensive experience as a team made your complex solar panel installation look easy. Going solar should always feel simple and we are happy to be able to deliver seamless results on even the most complex of solar projects.
Since you mention recommendations, why not check out our referral scheme, you'll be happy to know that you can claim £125 for every successful referral!
👉https://www.deegesolar.co.uk/aboutus/referral-scheme/
Thank you once again for your Trust and your Recommendation, Here’s to many years of Solar Savings! ☀️🥂
Warm regards,
The Deege Solar Team
Tesla power wall installed on time.
Our Tesla power wall was installed on time before we went on holiday as agreed. David even sorted some software bugs whilst on his own holiday so when we got back everything was working as expected. David went above and beyond to make sure we were happy. I would recommend Deege as they obviously care about the business.
2024年2月5日
自発的なレビュー
Deege Solar からの回答
Dear Will,
Thank you for taking the time to leave us a 5-star review! We're thrilled to know that you were happy with our service.
At Deege Solar, customer satisfaction is our number one priority and it's gratifying to know that our efforts have made a positive impact. Your recommendation means a lot to us, and we're grateful for your trust in our business. 🤝
Thank you for choosing Deege Solar, and enjoy your Tesla Powerwall Installation! 🔋 ⚡️
Best regards,
Team Deege Solar ☀️
Clear advice from day one
Clear advice from day one! Every appointment on time and everything set up/ installed without a problem
2024年1月8日
自発的なレビュー
Deege Solar からの回答
Dear Fran,
Thank you for the 5-Star Review! ⭐️
Providing transparent and helpful guidance, along with a smooth and hassle-free experience for our customers is one of our primary goals, so we're delighted that we were able to meet your expectations in this regard.
Thank you once again for choosing Deege Solar for your Solar panel installation. We appreciate your business and look forward to serving you again in the future.
Best regards,
Team Deege Solar ☀️
This is the second contract with Deege…
This is the second contract with Deege Solar, in September 2022 we had 12 solar panels and a 3.3 KW battery installed. Following a year of use we showed a 15% return on our investment and with all the environmental benefits we are back again to add another 6 solar panels and a second battery (still no VAT to pay). Again from the contact with David and the site team were great and professional with everything explained make sure everything was working before leaving the site. Thank you
2024年2月14日
自発的なレビュー
Deege Solar からの回答
Dear Bryn,
Thank you so much for choosing Deege Solar once again and for sharing your incredible experience with us! We're absolutely thrilled to hear that you've seen such impressive returns on your initial solar investment and that you're now expanding your solar setup with us.
David and our site team take great pride in providing professional and thorough service, and it's wonderful to hear that they ensured everything was explained clearly and that your system was fully operational before leaving the site.
We greatly appreciate your trust in us and your commitment to sustainable energy solutions. Your satisfaction and the positive impact on the environment are at the heart of what we do, and we're honoured to have played a role in your journey towards cleaner, greener energy. 💚
Happy Generating! ♻️
Team Deege Solar ☀️
solar plus power wall
(Not affiliated with Deege)
Found Deege Solar as a result of a facebook group request for quotes. Based in Essex they are local to my property in Kent.
David (MD of Deege) promptly arranged an appointment on a Sunday morning, kept me in the loop when he was arriving and turned up in company uniform and a smart sign written van.
We had a lengthy discussion on my requirements (Solar plus Tesla power wall x 2), he surveyed my roofs and went away promising a prompt quote. At this point I had given him a budget that i wanted to spend, and informed him that other quotes were also being sought.
David replied that evening with a proposal, a map of my roof and a generous covering of PV panels.
At this point I had the feeling that Deege installs were dealt with as if David were installing the system on his own property. There was a good attention to detail and all my technical questions were promptly answered. I had many technical questions about the Tesal equipment, to which David was able to answer instantly.
Deege then proceeded with a formal quote, which although was a tiny bit more than I anticipated spending, I was happy to accept. I paid a deposit using credit card, and an install date was scheduled.
Deege were able to install the system roughly a week earlier than had been arranged, I was happy to be flexible as I work from home.
The install proceeded, and due to convenient weather and prompt, professional roofing installers, the roof install was completed within 2 days.
The power walls were delivered, installation required two days and a further half day for commissioning.
Throughout the install, all of the guys from Deege were professional and courteous.
My property was left clean and tidy and follow up communication has been prompt.
I would thoroughly recommend considering David and the team at Deege Solar for any renewables projects you have in mind.
2024年2月1日
自発的なレビュー
Deege Solar からの回答
Dear Steven,
Thank you so much for your incredibly detailed and thoughtful review!
It’s fantastic to hear that your experience with Deege Solar from the initial survey, through to the solar installation and commissioning met your expectations and left you feeling confident in your investment.
At Deege Solar, we treat every project with the same care and precision we’d give our own homes, so it really means a lot to hear that this came through in your experience.
David and the team take great pride in providing honest advice, technical clarity, and professional workmanship and your recognition of that means the world to us.
We’re glad the installation went smoothly, and we really appreciate your flexibility with scheduling. With two Tesla Powerwall batteries installed, alongside the Tesla Gateway and a large PV array, it sounds like your system is perfectly set up for long-term energy independence and we’re proud to have played a part in bringing that to life.
Thank you again for placing your trust in Deege Solar and for your generous recommendation.
We’re always here should you need us and here’s to many years of clean, green energy! ⚡🔋🌍
Best regards,
The Deege Solar Team
Good installation
I had a Givenergy battery installed in my garage.
Good installation, good communication, good problem solving, attention to detail. Super happy with the service provided by David. Thank you for making the extra effort!
2024年1月29日
自発的なレビュー
Deege Solar からの回答
Dear Reviewer,
Thank you very much for your glowing review! We're delighted to hear that you had such a positive experience with the installation of your Givenergy battery.
We'll be sure to pass along your kind words to David and the rest of our team. Your satisfaction is our ultimate goal, and we're thrilled that we could deliver on that promise. 😃
Thank You For Going Green & Choosing Deege Solar. 🔌 ☀️
Very happy with the installation.
Very happy with the installation.
Very helpful people to deal with.
Good communication.
Thoroughly recommend
2024年1月15日
自発的なレビュー
Deege Solar からの回答
Dear Alan,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're very happy with the installation and that our team was helpful and provided good communication throughout the process.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help. 💚
Best regards,
Team Deege Solar ☀️
In roof 6.8 kW system plugged into the sun.
We have just had a 6.8 kW in roof system with 2 x 5 kW Growatt batteries installed by Deege Solar. Right from the get go the Deege team were lovely to deal with. Rod explained everything, system requirements, options, pricing and timescales etc. Kate was very helpful getting us booked in as soon as possible and ensuring everything lined up. Dave and the team installed the system with care and skill making the in-roof system fit perfectly into our pan tiled roof, beautifully pointed. The batteries and inverter neatly installed in the loft area and all looking lovely and producing energy. The tech is nicely set up on a smart phone app to monitor and review. All of the Deege team have been a pleasure to deal with and I can’t thank them enough for their efforts getting it all sorted right before Christmas.
2023年12月30日
自発的なレビュー
Deege Solar からの回答
Dear Valued Customer,
Thank you so much for sharing your positive experience with Deege Solar!
We appreciate your kind words. The entire team take incredible pride in our services, and it's rewarding to know that you're pleased with the final result.
Thank you for being such an amazing customer, and putting your trust in our team. 💚
If there's anything else you need or if you have any questions, feel free to reach out.
Best regards,
Team Deege Solar ☀️
Thank you Deege for driving all the way…
Thank you Deege for driving all the way to Cumbria to fit an extra battery through floods and Storm Gerrit from London. The service was excellent and MIck the electrician who fitted it was superb. Thanks again
2023年12月27日
自発的なレビュー
Deege Solar からの回答
Dear Ian,
Thank you for the 5 star review! 🤩
Our commitment to providing excellent service knows no bounds, and we're delighted that Mick delivered a superb battery installation.
Thanks again for choosing Deege Solar, and we hope you enjoy the extra savings you are going to gain thanks to your increased battery storage! 💚
Best regards,
Team Deege Solar ☀️
A True Paradigm of Professionalism and Affordability
I recently had the pleasure of using the electrical services of Deege Solar, and I am compelled to share my overwhelmingly positive experience. From start to finish, every aspect of their service was nothing short of exceptional.
First and foremost, the professionalism exhibited by the entire team was truly commendable. From the moment I contacted them for a quote to the completion of the job, the staff at Deege Solar demonstrated a high level of expertise and commitment to customer satisfaction. The electrician was not only skilled in his craft but also took the time to explain the intricacies of the work, ensuring I was informed and comfortable with the entire process.
The quality of service provided was nothing short of outstanding. Deege Solar went above and beyond to address all my electrical needs, ensuring that every detail was attended to with precision and care. Their attention to safety and adherence to industry standards was evident throughout the job, giving me complete confidence in their abilities.
One of the standout aspects of my experience was the transparency and honesty in pricing. Deege Solar provided a detailed and fair estimate upfront, with no hidden fees or surprises at the end. The affordability of their services was a pleasant surprise, especially considering the level of professionalism and expertise they brought to the table.
In addition to the technical excellence and competitive pricing, the customer service I received was exemplary. They were not only responsive and courteous but also displayed a genuine commitment to ensuring my satisfaction. They took the time to address all my concerns and inquiries, creating a positive and stress-free experience for me.
I am grateful for their outstanding work and will not hesitate to call upon them for any future electrical needs. Top Job!
2023年12月27日
自発的なレビュー
Deege Solar からの回答
Dear Customer,
Thank you so much for taking the time to share your fantastic experience with Deege Solar! We are truly thrilled to hear about your overwhelmingly positive feedback, and we can ensure you that it will make our team's day!
We believe in delivering not just a service but an experience, and your acknowledgment of our commitment to customer satisfaction means the world to us. 💚
We are grateful for your trust in Deege Solar and are honoured to be your go-to choice for any future electrical needs. Should you ever require our services again, we will be more than happy to assist you.
Thank you once again for choosing Deege Solar, and we look forward to serving you in the future.
Best Regards,
Deege Solar ☀️
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