Bought dumbbell set A set is defined as 2 That implication was defined when ordered One set was delivered I have tried phone calls but cannot get a response Please resolve
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then qui... もっと見る
Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you... もっと見る
I ordered dumbbells and canceled the order in less than an hour. I received an email saying they were evaluating my request. I sent several emails for four days, NEVER to receive another response. 5 w... もっと見る
企業情報
当該企業による記述
We love hearing your feedback! Here at Deep Muscles Massager nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via deepmusclesmassager.com
連絡先
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No response from support
No response from support. Tracking says it’s been in warehouse and no change. It’s been about 2 weeks since I ordered with expedited shipping.
Like if your not gonna have someone responding to emails and phone calls. So infuriating..
Lot of pain
The machine works out nice when you're in pain and you don't have to rub you're on leg or back
I ordered 2 massage guns at different…
I ordered 2 massage guns at different times on the same day. 1 came in and the other did not. A family member requested one so I ordered a third gun. That one came in but the second gun hasn't shown up yet. Sure would like to know what happened, maybe because it was a different color, who knows?!
Been waiting weeks it to ship
Potential Buyer BEWARE...
I placed my order at 9:42 pm on Friday night, I cancelled this order a 10 hours later at 7:55 am.
Five days later I get a email stating the order can't be cancelled because it was just shipped.. They had the request to cancel the order for 5 days but chose to ignore it and send out the item. They also run the same ad for the item which states "Last Day to get 80% off" which is still running.
I wish I had researched their company and read reviews on how they operate before putting out $$$ that I now have to wait to get back. They're return name and address doesn't match the order information, another Red Flag for the next potential buyers..
Terrible service 19.99$ shipping a…
Terrible service 19.99$ shipping a **%^ joke still never got the product sits in warehouse with tracking that goes no were ! Not worth the headache and time nor the price will never purchase from the site again nor will I refer anyone !!!
OVER 2 WEEKS & STILL NO ORDER
I have yet to receive my order - over two weeks now & the two email inquiries I've sent about my order, have yet to be acknowledged, must less answered.
This is a game changer
This is a game changer! It is the best relief for all types of muscle aches and cramps!! Love Love Love this!!!
Customer Service - No response. Device never worked and needs to be exchanged.
I ordered three massagers (for my two daughters and myself). Two worked, one did not. I sent them two emails (including my phone number) asking for a prepaid label to ship it back and have a replacement sent to me. I received confirmation that my emails were received but still no response from the company.
It wants to bounce instead of massage
It wants to bounce instead of massage. It does do a deep massage if you can keep it from bouncing.
Very Good product
Very Good product. Excellent ratio quality / price.
In the long massage, a bit heavy
NEVER RECEIVED MY ORDER
NEVER RECEIVED MY ORDER. ITS BEEN ALMOST A MONTH. WHEN I INQUIRED ABOUT SHIPPING NO RESPONSE. PAID 20 DOLLARS FOR EXPRESS SHIPPING....$100 DOLLARS WASTED. SAD SAD SAD HOW PEOPLE JUST TAKE YOUR MONEY AND RUN WITH IT ESPECIALLY DURING THESE TIMES AND THIS WAS A BIRTHDAY GIFT.

Deepmusclesmassager からの回答
I ordered a message gun on 2-22-21 and…
I ordered a message gun on 2-22-21 and have not recieved anything as of 3-14-21.
I have asked for updates, some kind of order status, anything and have recieved NOTHING!

Deepmusclesmassager からの回答
I did not get my gun I’m very mad I…
I did not get my gun I’m very mad I would like to know what happened I am not happy that I got scammed if you guys are an actual company. I sent u multiple emails and no response I find this very unprofessional

Deepmusclesmassager からの回答
No customer service
Wrong product came and have emailed twice about exchanging it and haven’t heard back. There’s no option on their website to do a return either.
This is the worst company to deal with!
This is the worst company to deal with!
Six months ago I purchased their product and then a few days after I lost my job. I wrote to them to please cancel the order. I was told TWO WEEK'S LATER that the order had been processed and it was impossible to cancel. Two weeks, four weeks, six weeks, eight weeks still no shipment email and all the while I'm emailing them (furious and now writing expletives) to refund the money. Most companies would refund after one month of their client not receiving either the product or a shipment notification. The ONLY response I would get was returned emails saying how busy they were and would get back to me when the opportunity came, zilch, nope, nada. And there were times when I didn't get a response at all.
Four months later I get a shipment notification! So I wait, and I wait. Three weeks I finally get it and I contact them twice to ask for a return label or an address and one week later I receive what I need and it was promptly returned WITH A TRACKING NUMBER! I inform them immediately of the return and said number and nothing for another month, except I keep emailing (now with more expletives) and just the same returned emails saying how busy they were.
At last the tracking shows they've received it, so I wait for something, ANYTHING! still emailing them all the while.
I was told "I dug my own hole, bc I did not do the refund properly and that if I continue cussing they will not help me but they will look into my situation".
Thats right no apologies for the six months of hell, lies, lack of information, and no prompt refund. I get blamed before this Cathy woman has even looked into "my situation ". So I sent email after email pulling up my please send me a return label, their reply with address to return it to(wrong postal code), and the tracking number. I also demanded an apology.
Today (I bought this at the end of September), February 10th,2020, I recieved my refund and was told I would not get an apology bc I, I, abused Cathy, the customer service agent and I should "Move on".
As you can see I didn't move on I've written this as a warning incase people did not read my first review of this so called company, to not NOT buy anything from them! I've kept every single email(even the useless ones)for proof and I counted how many times I wrote to them 30, 30 times in the six months. I guess in this age of Trumpism there is no accountability.
Now I can move on, thank you Jermaine, the customer service guy
I’m giving only a 2 star because my…
I’m giving only a 2 star because my first deep muscle massage only lasted 2 months . And so I did purchase another one to see if that one is defective... it does work wonders but very disappointed it only lasted 2 months
Deep penitration rub for sore muscles
I love this product. Deep rub and relaxing. Hits all the knots. I recommend that you buy this.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







