delicaten.com レビュー 

I wish I had checked this website before ordering! I ordered Sisterhood Ornaments. Like other reviewers, the order did take MUCH longer than expected! When it did arrive I was very disappointed to realize that 'assembly was required' ~ It did come with a bead, jute, bag but had to be assembled. I had ordered several for friends, what a pain!
Won't be ordering again!

Ordered a product on Jan 10. By Jan 21, not one word or acknowledgment of the order. I have no idea if it's coming, not coming, or I have been scammed.

Reading the reviews sounds exactly like my experience. I ordered friendship Ornaments mid December and still don't have them. Tracking number has no movement, details,location, etc. No estimated delivery date either. Customer service just says "please wait." I escalated to a PayPal dispute. It's sad that Facebook allows these scammers on their website.

If I could not have to give them 0 stars, I would. Ordered, and up to the point of submitting the order, it showed I would be billed in CDN. Wrong. Billed as USD, and they added an charge not shown as I was checking out. Upon trying to contact the company to tell them this and wanting to cancel, I couldn't. NO response to email. No ability to track the fictitious order number they provided. Email bounced back - hence never heard back from anyone about cancelling.
A friend suggested PAYPAL which I used to pay. Upon their connection to the company (operating as COOLLSLLYs Co.Ltd) - they responded. First, said there was no error. Then apologized for a 'system' error for the 'extra charge', and tried to offer a refund. I DECLINED. After finally receiving the 3 items, 1 was damaged. They finally said "return it, pay shipping and you'll get your refund".
Yet shipping will exceed the cost of the item itself.
SO frustrating.
Pay pay offers purchased protection on the item itself, not the transaction costs, and subsequently, will be closed - and forced to deal with my Credit Card company.
Don't deal with this "Delicaten' company.

I ordered small ornaments on Deember 5th thinking surely I will receive them by the 25th. I was wrong! I did not receive them until January 3rd when Christmas was well over. Customer service kept tell me to wait-they were coming. I will never order from them again.

I ordered Christmas ornaments weeks ago. I still have not received them. They overcharged me and I had to message them and ask why. They did credit my account, but if I had not caught their mistake, I’m not sure they would have.

The ornaments are actually being shipped from China, The updates are few.

I email and have to wait days to get a response.

I would advise everyone to not order from this company. Dave yourself the stress!

I ordered the sister ornament. I saw the ad on Facebook. I will never order that way again! The tracking said it was delivered on 11/24/24. I never received it. I told them so and all I'm getting in return is that it was delivered. I said I wanted my money back and am not getting a response. TOTAL SCAM!!

Ordered a mummy outhouse on September 4, 2024 for halloween through Instagram. Was supposed to talk and move. Kept emailing them for updates and when I threatened to report them they said it suddenly had shipped. Received a non-operating ceramic toy on November 6th. Emailed them and they said to send pics (ridiculous). I did. No response. Emailed back and they said they could not refund. Total scam. Talking to my bank about a refund...I guess Instagram does not vet these places.

They got me. Ordered "Friendship Elephants" and keep getting "tracking" numbers that lead to nothing. Working with Paypal to get my $48 back. Instagram pushed their ad hard.

I received an empty box, no items or receipt. They will not replace or refund. Bad customer service. Trying to get PayPal to refund my payment.

Complete scam. Invoice showed $31, I was charged $38. I emailed them within an hour of placing the order and seeing the charge and told them I wanted the order cancelled. They claimed the overcharge was an "error" and refunded me the difference. I replied that I wanted the order cancelled. It was not, and five days later the order shipped, telling me I was too late to cancel. Since then I've discovered they play this 'error' all the time and clearly rely on folks not checking their accounts. I received the item and it's absolute junk. I've disputed with my credit card company and will follow up with the BBB.

This is a SCAM website.. Ordered the Big Lots outhouse mummy thing off instagram ad, showed up as a metal outhouse shell, the mummy on a spring inside NO electronics/speaker/place for a battery etc. Someone is literally overseas making metal outhouses like the actual toy and just sending them taking your money. This is how the scam works.. They spam social media with ads.. you go the site.. You order the product they send you a chinese garbage fake.. they have a middleman company in Chicago which sends you the product when it comes into the USA. Their customer service email isn't delicaten, its some fake email.. They offer a $3-$4 refund.. If you dispute the charge on paypal for the purchase.. they say they will refund the full amount upon return of the product.. the catch? They want the product returned to CHINA, NOT CHICAGO. It costs $150-200 to ship the product back to China and if you ordered multiple the amount is higher so you lose money sending it back. These sellers are also on Walmart.com and Amazon.com

** EDIT After speaking to Paypal on the phone Paypal gave me a credit of the charge and they are investigating the paypal account linked to payment on the website.

I ordered a toy outhouse for my granddaughter back in Sept. It came today 11/8/24 it doesn't operate. Just the outhouse shell. I will never do business with this company. Sorry company.

This company is a fraud! Should be 0 stars. Just a phishing site. I reported to my credit card co 30 mins after I ordered an item when the text they sent me was fraudulent. The company said my item had already shipped - LIE!!!
Credit card company has started an investigation.

I ordered 4 bunches of flowers to fill “big” pots. What I received was 4 small bunches that says desk decoration. The order was for $29.59 but they charges my credit card $36.99. After many complaints they finally gave me a credit. DO NOT ORDER FROM THEM!

I purchased 2 "bunches" of fake flowers. When they arrived they are so small. They will not fill a plant bucket! still fighting with them to get a refund! Do not order from them.

Just know you’re getting garbage from China. If you try to return (at your expense) they will jerk you around and never give you the return address. I was told to try to sell the product to a friend instead of returning it. I finally gave up after arguing for days and disputed the charge with my credit card company.

Horrible overpriced product. I got $3 worth of artificial flowers for $35. The claim each bunch will fill a pot....just not the pot they showed. HORRIBLE company. Offered to refund $4.....what a joke. Do not buy from them....you will be very disappointed....

Worst thing I have ever bought. Cost so much. The car mug holder are nothing but junk, they do not come with the sponge pieces to make them fit. Also they do not hold the large cups like advertised, my cup fell out. It took almost three months to get the item.

Wish I would gave read these reviews before ordering. The wooden hug hearts are terrible. The quality of the wood, craftsmanship and painting are sub standard quality. Picture in ad is very misleading. Do not buy!!!!