The company is being very difficult about refunding fraudulent charges made by someone who hacked my account. They called the person who made the charges to verify if the charges are legitimate instea... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Adrian and Jordan delivered several heavy parcels during really hot weather. They phoned ahead. They were on time. They were very polite and helpful. Good service all round.
What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure i... もっと見る
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle... もっと見る
企業が回答しました
企業情報
delivery.com について
さまざまな外部ソースから提供された情報
Your neighborhood. Delivered.
連絡先
New York, 米国
- (800) 709-7191
- support@delivery.com
- delivery.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Uzair was helpful assuring me that my…
Uzair was helpful assuring me that my redeemed points wouldn't be lost and explaining that I had to wait until the last payment screen for confirmation that points had been applied. Thanks.
Quick and Effective
They were able to answer my question quickly and effectively and got everything sorted out.
Representative was quick and effecient
Representative was professional, quick, and efficient!
First time using delivery.com
I had issues with the charges made to my delivery order and Voldie could not have been more helpful and patient . Everything was resolved .Just want to say Thank you again !!
Thanks Tyler
Thanks Tyler
Your help was greatly appreciated
And your service was very effective
Uzair made my experience great
Uzair made my experience great, Mr. Trustpilot Robot Thingy. I couldn't see whether delivery.com had received my order and I was concerned that my order would be lost in cyberspace, except, of course, for the payment. Folks always seem to get your do-re-mi, even when they are mysteriously incapable of giving you your goods. Uzair called the store, verified the order, and gave an accurate estimate of delivery time. I could rest assured that the goodies would arrive. All thanks to Uzair, the best darned customer service rep at delivery.com. Thanks, buddy. Ringy Dingy, Ringy Dingy. What's that I hear? The food is here!
Ananda was very helpful
Ananda was great in sorting out the mess with the restaurant 4 Caminos.
Good customer service
Had a not so great experience with a late delivery, but Nakeesha from the live chat was very helpful.
Genevieve A+
Genevieve was super helpful and resolved my issue quickly. Very professional and did her due diligence on both sides. Respectful and attentive service. 5 stars!
Arnold was great in helping resolve my…
Arnold was great in helping resolve my problem. Honest company.
Genieve customer service representative…
Genieve customer service representative was exceptional! Prompt efficient service.
Gracia was very efficient
Gracia was very efficient, pleasant and helpful. I spoke to her via Chat and Phone. She solved my issue. I truly appreciate her help
Really great deals and promos
Really great deals and promos, fantastic customer service that you can actually call when you have a problem with an order
My favorite food app by far
Great team
Unfortunately, my last order didn't go as planned, due to an issue on the restaurant's end. However, I must commend the delivery.com team for their outstanding customer service. They handled the situation with kindness and resolved the matter to my satisfaction. I truly appreciate their efforts and professionalism.
TERRIBLE COMPANY
TERRIBLE COMPANY! DO NOT USE! THEY SCAM YOU AND THE RESTAURANT AND DON'T ACTUALLY SEND DELIVERY DRIVERS. THEY TOLD THE RESTAURANT THEY WERE SUPPOSED TO PROVIDE A DELIVERY DRIVER AND BLAMED THEM FOR NOT DELIVERYING MY FOOD!
Meanwhile the restaurant had to send one of their bussers to walk all the way to my apartment when that is not his job, just to bring my 2+hrs old dinner. Delivery.com continued to blame the restaurant and only ever offered me a future credit to use their service again, which I will never do.
Before I knew they were falsely accusing the restaurant and I asked for a discount due to the late arrival, they only did so if coming out off the RESTAURANT's income, not their own. They are literally out to scam you and scam the restaurants. DO NOT USE THEM EVER!!!
Delivery.com works until it doesn't
Delivery.com works, until it doesn't. They will eventually randomly reject an order. You will receive an email claiming its fraud, and freeze your account. They additionally blame the credit card, saying it was declined. (the credit card denies this, saying they approved the charge) After multiple emails/calls they will unfreeze your account.
Then, when you place a new order, using a different credit card, they will reject the order and freeze your account again. No one is available to speak to that is involved with the random "fraud detected" process.
Customer Service at its finist.
The agent was courteous, knowledgeable, and patient. He spoke slowly and very clearly. He went to great lengths to locate my order, which I could not find. Great customer service.
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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