The company is being very difficult about refunding fraudulent charges made by someone who hacked my account. They called the person who made the charges to verify if the charges are legitimate instea... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Adrian and Jordan delivered several heavy parcels during really hot weather. They phoned ahead. They were on time. They were very polite and helpful. Good service all round.
What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure i... もっと見る
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle... もっと見る
企業が回答しました
企業情報
delivery.com について
さまざまな外部ソースから提供された情報
Your neighborhood. Delivered.
連絡先
New York, 米国
- (800) 709-7191
- support@delivery.com
- delivery.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Restaurant closed early
Restaurant closed early. The service called early to let me know they couldn’t contact them and knew my situation when I called back to confirm. They then promptly cancelled my order and refunded
Courteous, professional and thorough!
Courteous, professional and thorough! Took the time to take care of everything and to follow up. Thank you!
Polite and expedient service!
Polite and expedient service!! Definitely pleased with the customer service!
I've been using this company for the…
I've been using this company for the last year and they're truly great. the driver is very kind and accommodating. Thank you for all the clean clothes.
The customer service made an effort to…
The customer service made an effort to contact the restaurant regarding an missing item from my order and tried to resolve the issue for me.
Tinotenda Was so attentive and helpful…
Tinotenda Was so attentive and helpful to me. She went out of her way to assist me with tracking my order and even called me to let me know my driver was nearby. This is what excellent customer service looks like. Well done delivery.com!
Excellent customer service
Called promptly, gave me a clear and thorough update on the status of my order, and then worked with me to get it resolved. I really appreciated the courteous, proactive and complete information provided throughout the call - including the explanation of the next steps/process at the end. Great customer service.
Answered phone and resolved question…
Answered phone and resolved question quickly
Super helpful!!
Super helpful!!
Kind and understanding and worked with me to get my money back when the places I ordered from failed to deliver.
Lousy service!!
Kyle was a great help with a delivery problem. I had ordered a meal from Red Lobster and it never came. The manager at Red Lobster informed me that I was not the only customer who had trouble with delivery.com. I wrote to company to complain, disputed transaction with my bank, especially when your company double billed my credit card!! Kyle was able to resolve the issue and is crediting my account. However, since this is not the first time I have had a similar problem with delivery, I will NEVER use your company again!! But Kyle was very patient and very helpful.
Outstanding customer support.
Brooklyn
Brooklyn, NY - the app closed out after I completed my first purchase. I waited 30 min before reordering just incase the vendor received my first order. I placed a second order and called your Help Desk to confirm I wasn’t double ordering. The attendant on the phone service was wonderful. They confirmed that my first order didn’t process. I’ve had this happen before with the app when it shuts down after placing a re-order.
Kyle was GREAT!!!!!!!
Kyle not only was helpful in resolving my issue, but made himself available when I called back so he could speak to the right person at the merchant location. Great employee, and great customer service rep!
I was helped tremendously by the…
I was helped tremendously by the representative who answered the phone.He deserves high praises.He did a great job
Matthew Koen was of great help
Matthew Koen was of great help!
I am a third party employment verifier, I contacted via virtual chat to see how to verify employment for our job applicant, Matthew was able to assist with everything I requested, and it was nice to know I was speaking to a real person that wanted to help me accomplish what I reached out about! Thanks Matthew!
Great Customer Service
Called today to track down a receipt for my boss who placed a food order on Delivery.com a while ago. Figo was extremely helpful and was able to find the receipt no problem and immediately sent it over. Super helpful!!
Kyle was very helpful
Kyle was very helpful with getting my issue resolved and was very responsive, not making me wait long between messages back and forth.
He was courteous and helpful
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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