The company is being very difficult about refunding fraudulent charges made by someone who hacked my account. They called the person who made the charges to verify if the charges are legitimate instea... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Adrian and Jordan delivered several heavy parcels during really hot weather. They phoned ahead. They were on time. They were very polite and helpful. Good service all round.
What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure i... もっと見る
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle... もっと見る
企業が回答しました
企業情報
delivery.com について
さまざまな外部ソースから提供された情報
Your neighborhood. Delivered.
連絡先
New York, 米国
- (800) 709-7191
- support@delivery.com
- delivery.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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My order could not be placed because…the location was closed
My order could not be placed because the store was closed and i was refunded immediately and given a $5 credit thank you Grace for your patience in a frustrated customer.
Top Notch Service
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle-free experience! Don't miss out on their fantastic deals - sign up for their email list ASAP! Especially if you’re in a major city! OH can I just mention they offer group orders!!! And let's talk about their exceptional customer service - their reps are beyond amazing. They take the time to explain every detail and ensure your satisfaction and comfort. What more could you ask for? #CustomerServiceExcellence

delivery.com からの回答
Order was one super burrito short
I ordered two super burritos from taco John’s as well as two drinks. Taco John’s provided me the two drinks and one super burrito, so My order was one super burrito short. I contacted customer service, who contacted taco John’s to provide me a discount for my order.
Representative was very polite helpful…
Representative was very polite helpful and respectful. Very satisfied.

delivery.com からの回答
Great timing and care w letting me know…
Great timing and care w letting me know order cancelled.

delivery.com からの回答
I had an issue with a code and was…
I had an issue with a code and was credited the code amount to my account. Matthew was very helpful and polite ! Great customer service.

delivery.com からの回答
Quick and accurate
Quick, friendly and knowledgeable support. I appreciated the high level of service.

delivery.com からの回答
Representative was helpful and courteous
Representative was attentive, courteous, knowledgeable, and most helpful. She understood the issues and proceeded to rectify it immediately. We are lucky to have such live representatives to speak with.

delivery.com からの回答
Worst delivery service company
No text updates. Order took over two hours to receive. Worst delivery service but the only service on island.
This order was placed at 1:59pm and was…
This order was placed at 1:59pm and was not delivered until 3:58pm. That's a two hour wait. As time started to progress, I began to get concerned because I hadn't received the text notification that my order was being processed or anything so I called the customer service number. Upon getting customer service agent Matthew on the phone, he advised me that there was a problem with the original driver designated to pick up and deliver our order and that another one was being selected. It was at that point I asked Matthew if I would be delivered the food that had been prepared an hour ago or if the restaurant would make us fresh food. At that point Matthew assured me that if food had sat for an hour or moe the driver would insist the restaurant put together a fresh order. As I stated earlier, it took two hours for the food get here. Upon arrival, it was cold, nasty, and unappealing to the eye. As a matter of fact, it had sat out so long that the fat on the meat had completely re- coagulated .I would have walked out of ANY restaurant I had to wait more then 45mins to be served. I would NEVER pay for the meal I was delivered. It was a slap in the face and downright insulting that Mason Dixon and Delivery.com thought my husband and I were such low life's that we would accept that food and eat it, even if it had been free. I'd like a full refund.
I really wish I had been contacted…
I really wish I had been contacted sooner about my order being ignored and not accepted by the restaraunt I think that shouldnt happen again but it was resolved really quickly Labeeqah was so helpful
Matthew was great!
Matthew was friendly, polite, efficient and thoroughly professional. He’s truly a very nice person.

delivery.com からの回答
Spoke to 2 representatives and both…
Spoke to 2 representatives and both were very professional and moved with a sense of care and urgency. No attitudes, explained the situation very well. Definitely helped me calm down a bit because i was ready to cuss somebody out. Thank you

delivery.com からの回答
The person who took my order by phone…
The person who took my order by phone was great and attentive to details. Very satisfied with his work!

delivery.com からの回答
My $5 discount promotion did not work…
My $5 discount promotion did not work on my online order checkout. I had received the promotion email after midnight on Saturday night and it was stated to be available for 7 days. Deliver.com Customer support man agreed it should apply and told me he will refund my $16.33 order and charge $11.33. I am expecting to see the refund on my credit card on Monday.

delivery.com からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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