DeltaHub レビュヌ 

187
•
TrustScore 5段階評䟡の4

3.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

horrible shipping / delivery experience. delivered by some 3rd rate service called GOFO?! I've never even heard of this company. Tracking number says items sat in warehouse for 4-5 days then they at... もっず芋る

5぀星のうち5の評䟡

Tilasin rannetuen puolisolleni ja hÀn on pitÀnyt siitÀ, aikaisempi geelimöykky ei liikkunut sujuvasti mukana. Itsekin olen testannut ja todennut hyvÀksi, meille molemmille sopii pienempi koko. Tu... もっず芋る

5぀星のうち5の評䟡

Originally researched these Carpio 2.0 to buy for my wife who’s a nurse and has been suffering from wrist and elbow strain when constantly using her work computer to document patient care. I decided t... もっず芋る

5぀星のうち5の評䟡

Since breaking my wrist, I’ve had pain when driving and using tools, also just playing video games and relaxing. This helps relax my wrist and actually removes some of the pain. Of course after prolon... もっず芋る

䌁業情報

  1. 電子機噚店

圓該䌁業による蚘述

Improve your well-being and productivity with our thoughtful desk accessories.


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3.8

ほが満足

TrustScore 5段階評䟡の4

187件のレビュヌ

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3.8

すべおのレビュヌ

(187)

過去12か月のレビュヌ数: 47ä»¶

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5぀星のうち5の評䟡

Great quality products

Bought a felt deskpad and a gaming carpio 2, both arrived quickly (UK) and after 3-4 months still in great condition. The email marketing is little annoying sometimes but do have a personal feel to them

2023幎12月5日
自発的なレビュヌ
5぀星のうち4の評䟡

A bit pricey but it makes a difference

I was a bit sceptic about Carpio. So I hesitated like 6 months before I ordered a pair for me. I am using a mechanical keyboard and a touchpad (not a mouse).
In my opinion this is not the perfect setup for this product, but after one or two days, I think it has a positive impact on a daily basis. I would add extra pads with different height to make it more customisable.

2023幎11月17日
5぀星のうち4の評䟡

Overall great experience!

Order process and shipping is 10/10

Regarding the product: at first I was quite skeptical. I thought it was quite a bit silly. However, after using it for 2 days now, it already feels very natural. It now also feels weird not using it.

However, I do wish that all Carpios were usable with a wrist strap, i.e. for gaming. Having to buy a seperate product for that ... I do not really like that.

Would be cool to see a Carpio 3.0, that is integrates the wrist strap in an elegant way. Other than that, I like it quite a bit.

2023幎11月17日
自発的なレビュヌ
5぀星のうち4の評䟡

Perfect, but ...

Deltahub has a very high-quality products.
But a flaw I found in the felt mouse pad is that the mouse often gets a little stuck in its fibers which is annoying when it happens multiple times.
Maybe the price is a little expensive especially for the Carpio

2023幎8月20日
5぀星のうち1の評䟡

Opaque Process that Gives No Trust

While it was easy to make an order, and they were quick to take payment, the shipping process was very opaque. Their order status page was never updated. I had to reach out after 2 weeks of no status change on my order, only to find out that the shipping company had never actually shipped my item.

When I did reach out, I had a very quick response to my first inquiry, that DeltaHub would reach out to the shipping company. I was expecting a follow-up by EOD. It took me reaching out every day for another 3 days until I received any sort of follow-up.

If I would not have reached out, I feel this company would never had followed up to see if the item was actually shipped or not. They would have happily took my money and would not care if an order was shipped.

All in all, a frustrating experience due to the lack of communication from DeltaHub. This is not a company I'd trust in the future, particularly when they are using a small/unknown logistics company (I'm in the US and ACI was the company DeltaHub uses), and do not have systems in place to ensure orders are shipped and received for customers.

2023幎8月25日
自発的なレビュヌ
DeltaHub ロゎ

DeltaHub からの回答

Hey Joel,

First off, I genuinely want to apologize for the experience you've had with us. We dropped the ball on the communication end, and I can totally understand how frustrating and concerning that must have been for you. It's on us that you were left in the dark regarding your order's status, and it’s not the kind of experience we aim to provide.

Thank you for pointing out the issue with our logistics partner. We're going to revisit our processes and see where we can tighten things up to ensure this doesn't happen in the future.

If there’s anything else we can assist with, or if you want to chat more about your experience, don’t hesitate to reach out to one of our support agents.

5぀星のうち3の評䟡

Quality best but delivery way to expensive

Liked quality of a product and package itself. Disliked - expences on a delivery were way higher than package itself from your company. 10 Euros DHL Express + 28.70 Euros Custom service + 26.96 Euros DHL got from me for document service(to connect me with Custom). That is doubled the price. Maybee you should fire your logistician and find another one so you could deliver packages with better pricing for everyone not only for europeans?

2023幎8月17日

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