DemandUK Fashion レビュー 204

TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordered a pair of Burberry shorts , although the shape didn’t suit me . The shorts were an amazing price and 100% authentic . I was disappointed they didn’t suit me . Spoke with George , he agreed for... もっと見る

5つ星のうち4の評価

Purchased an item on next day delivery, Still waiting for the item to be dispatched to the courier 7 days later, the reason due to Easter and have been told to have a little more patience. Issue has n... もっと見る

企業が回答しました

5つ星のうち5の評価

Got a cream coloured Ami t shirt (red heart) delivered today. Fantastic product at the cheapest price I’ve been able to find online. I also must shout out George for the fantastic and responsive cu... もっと見る

企業が回答しました

5つ星のうち5の評価

Purchased a Burberry Polo not knowing much about this site. Was skeptical but the pckg delivered UK to US on 3rd business day. Item is authentic, brand new with manufacturer tags, spare button etc.... もっと見る

企業が回答しました

企業情報

  1. 紳士衣料店

当該企業による記述

Luxury Designer Outlet


連絡先

4.5

優良

TrustScore 5段階評価の4.5

204件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your positive feedback! We're glad to hear that you were pleased with both our prices and our service. Your satisfaction is our top priority, and we appreciate your support, and we look forward to serving you again.

5つ星のうち5の評価

Amazing customer service would really…

Amazing customer service would really recommend

2024年6月21日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Your recommendation means the world to us. We're always here to help and look forward to serving you again soon!

5つ星のうち5の評価

Brilliant delivery and authentic…

Brilliant delivery and authentic clothing bellow retail

2024年6月27日
自発的なレビュー
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

We're delighted to hear that you were pleased with our delivery service and our garments. We appreciate your support and look forward to your next order!

5つ星のうち5の評価

5* customer service

I placed an order for a t shirt however was too small when arrived so I ordered the next size up and returned the smaller sized one. When I queried if the returned order had been received it had come to light that Royal Mail had delivered it to the wrong address. Demand uk told me they would refund me straight away and they would open up a claim themselves over the missing item. Can’t thank them enough for taking over this matter and resolving it for me. Customer service has been amazing from start to finish messages are replied to instantly and they are so helpful. I will definitely be ordering from this company again ⭐️⭐️⭐️⭐️⭐️

2024年6月22日
自発的なレビュー
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you so much for your fantastic review! We're sorry to hear about the initial issue with your order, but we're glad our team could quickly resolve it for you. It's our priority to ensure our customers have a smooth and satisfactory experience, and we're thrilled to know you found our customer service helpful and responsive. Your kind words and five-star rating mean a lot to us. We look forward to serving you again!

5つ星のうち5の評価

Great Retailer

Great prices, great service and communication at resolving issues will deffo be carrying on purchasing from this company in the future

2024年6月19日
自発的なレビュー
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Dear Jamie,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our prices, service, and communication. Your satisfaction is our top priority, and we're glad to know we met your expectations. We look forward to serving you again in the future!

Best regards.

5つ星のうち5の評価

This had a big turnaround

Originally this order did come late however this was compensated and I was dealt with incredible customer service by the owner himself who offered me very good compensation

2024年6月15日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your feedback! We apologize for the initial delay with your order, but we’re glad to hear that our efforts to make it right were appreciated.

Our goal is always to provide exceptional service, and we’re happy to know that the issue was resolved to your satisfaction. We hope to serve you again soon!

5つ星のうち5の評価

Grt company and grt prices.

Grt company and grt prices.

2024年6月3日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your positive feedback! We're delighted to hear that you're pleased with our company and our prices. Your satisfaction is our top priority, and we look forward to serving you again soon!

5つ星のうち5の評価

Really pleased with my burberry shorts…

Really pleased with my burberry shorts I saved £150 I only ordered them 2 days ago pleasant experience with this retailer will deffos use again

2024年6月12日
自発的なレビュー
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Hi MD,

Thank you so much for your review! We're thrilled to hear that you're pleased with your purchase and that you were able to save £150. We look forward to serving you again soon!

5つ星のうち1の評価

Paid for next day delivery for my…

Paid for next day delivery for my holiday and it never came on time

2024年6月8日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Dear Alex,

We sincerely apologize for the delay in delivering your order. We understand how important it was for you to receive it on time for your holiday. Typically, we ship items the next day to ensure timely delivery, however there seems to have been a delay on Royal Mails side.

We regret that you have not contacted prior to this review, as we would have loved the opportunity to address and resolve the issue promptly.

As a commitment to your satisfaction, We have emailed you with a compensation voucher.

While we understand your frustration, we feel that a 1-star rating is quite harsh.

We would greatly appreciate it if you could consider revising your rating based on our usual service standards and this unfortunate isolated incident.

Thank you for your understanding.

Best regards,
DemandUK Client Services

5つ星のうち5の評価

Great customer service Demanduk after a mix up on size

Wrong size Burberry shorts were sent on my order, contacted DemandUk through WhatsApp and the customer service was brilliant. Exchanged the shorts and reimburse my shipping cost to return in less than 7 days…. Great service and will definitely use DemandUk again 👍👍

2024年5月31日
自発的なレビュー
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Dear Mr. Thomasson,

Thank you for your positive review! We're glad to hear our customer service team resolved the issue quickly and efficiently. We appreciate your support and look forward to serving you again.

Best regards.

5つ星のうち5の評価

Demanduk

Great price Authentic designer products, swift delivery, brilliant experience. I definitely recommend using this Demanduk 10/10.

2024年5月20日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you so much for your kind words! We're thrilled to hear you had a brilliant experience shopping with us. Your recommendation means a lot to us. Looking forward to serving you again!

5つ星のうち5の評価

Authentic and unbelievably fast delivery

Great discount, authenticity and next day delivery. I can’t fault this company at all.

2024年5月20日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future.

5つ星のうち5の評価

Fast service

Fast service, product came as advertised and very smooth delivery procedure

2024年4月23日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for the positive feedback! We're glad to hear that you had a seamless experience with both our product and delivery service. We look forward to your next orders!

5つ星のうち5の評価

Amazing service

Amazing service, highly recommend.

2024年4月22日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service.

5つ星のうち5の評価

Got a CB shirt from them

Got a CB shirt from them. Came really quickly and customer service is really great.

2024年4月8日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your feedback! We're glad to hear that you had a positive experience with both the T-Shirt and our customer service. If you have any further questions or need assistance, feel free to reach out.

5つ星のうち5の評価

Bought a casablanca t shirt which I…

Bought a casablanca t shirt which I didn't realise came up really oversized. Very efficient on WhatsApp when I asked for an exchange and received the new item quickly.

2024年4月5日
自発的なレビュー
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for sharing your experience!

We're glad to hear that our WhatsApp support team was efficient in assisting you with the exchange process. We always aim to provide a hassle-free shopping experience for our customers.

Thanks again for your purchase & review!

5つ星のうち5の評価

Burberry polo shirt

Great service excellent value for money prompt delivery five stars out of five

2024年3月12日
DemandUK Fashion ロゴ

DemandUK Fashion からの回答

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our priority, and we look forward to serving you again in the future.

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