I want to share my experience for the peaople who think about doing new smile at Dentaky, and to be honest I'm not happy for the service they provide, after 2 visits, I had issues with crowns, neede... もっと見る
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I had a great 1st experience over with dentakay. Everyone from the very start was fabulous to work with and so helpful and im looking forward to my seeing them again for my second visit to finish my... もっと見る
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From the moment I got off a plane my driver was waiting for me. Spent five days in total for my treatment. These guys are amazing state of the art technology. Every person there was friendly. Stayed... もっと見る
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I’m so very pleased with my smiles and I would like to take this time to say thanks to the entire DENTAKAY team for their professionalism and the excellent dental treatment provided to my husband and... もっと見る
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企業情報
DENTAKAY DENTAL CLINIC - Ankara について
当該企業による記述
Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.
Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.
Dentakay Dental clinic
当該企業による記述
- A natural new smile crafted individually for you!
連絡先
Kanuni Sultan Süleyman Bulvarı 63, 06800, Beytepe, Ankara, トルコ
- +90 541 500 80 08
Get your free dental consultation!
4.2
ほぼ満足
57件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I would recommend Dentakay to anyone who asked.
From start to finish the whole experience fantastic.
The transport to and from the hotel was always on time.
The clinic was immaculate and the staff across the board were supremely efficient and caring.
The equipment they use is very up to date, I personally haven’t seen some of the scanners they use in an English dentist.
The end result was amazing, although they are only temporary teeth.
The customer care team contacted me the day after I got home with relevant information should I have any problems.
I couldn’t fault anything about the experience. A true five star review.
2025年1月13日
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Jim Baker,
Thank you so much for your fantastic feedback! We’re thrilled to hear that every part of your experience, from the transport to the clinic to the results, met your expectations. We take great pride in providing top-notch care and using the latest technology to ensure the best possible outcomes.
It’s wonderful to know you felt supported even after your treatment with our follow-up care. Your five-star review means a lot to us, and we’re always here if you need anything in the future!
Best regards,
Dr. Gülay Akay
Smile and trust
Hi, for the beginning i want say i am happy to choose this clinic! My experience there was absolutely amazing! All the staff is kindly, friendly and professional! They do the best work! I recommend to everyone the clinic! Thank you Dentakay😘❤️
2024年12月4日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Laura Monea,
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us and that our team made you feel welcome and well cared for. Your recommendation means the world to us, and we’re grateful for your trust in Dentakay.
We look forward to continuing to provide you with exceptional care in the future!
Sincerely,
Dr. Gülay Akay
Do not give your money to dentakay!
Do not give your money to dentakay! Dont use dentakay! I put a deposit down with them and they made me my plan and I was so close to going ahead with it but didn’t after long consideration. I have requested my deposit back and they asked me for my bank details so they can pay the deposit back to me. I gave it to them. They said it will take up to 14 days for the funds to arrive in my bank account. It has now been over a month and I still have not received anything! I message Richard everyday on WhatsApp to chase it up for me and I keep on hearing the same thing everyday. A pack of lies. Absolute joke! Do not use this company.
2024年11月14日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Mr. Alex,
We would like to clarify that the refund for your deposit was processed and sent, and we have the receipt to confirm this. We advised you to check with your bank, as sometimes funds may take a few additional days to reflect, especially with international transfers.
We understand how frustrating this process can be, and we’ve made every effort to ensure the funds were returned to you. Posting a review before verifying with your bank is unfair to us, as we have completed our part of the process. We are committed to resolving any issues and encourage you to reach out to your bank to inquire about the status of the transaction.
If you continue to have trouble, please contact us directly so we can assist you further. We want to ensure this matter is fully resolved to your satisfaction.
Sincerely,
The Customer Care department
Très bonne clinique de chirurgie…
Très bonne clinique de chirurgie dentaire
J’ai passé un un agréable séjour en Turquie. Prise en charge très professionnel mention spécial à Dentakay Zak pour la communication très réactive sur Whatsap 🙂🙂🙂🙂🙂
2024年10月21日
DENTAKAY DENTAL CLINIC - Ankara からの回答
Chère Mme. Fatoumata,
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que vous avez passé un agréable séjour et que notre équipe, a pu vous assister de manière réactive. Votre satisfaction est très importante pour nous.
N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. À bientôt
Cordialement,
Dr. Gülay Akay
I went to dentakay.
I went to dentakay.. i had an implant done, service everything was amazing, the staff and the dentists are all amazing!
I went in june then went back in September to complete my treatment, and i am happy!
Recommend them to everyone! James was the guy that sorted everything out for me, flights hotels and transfers!
2024年6月5日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Ms. Raheela,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us and that you are happy with your dental treatment. Our team strives to provide excellent service and support throughout the entire process, from your initial visit to your follow-up treatments.
Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!
Best regards,
Dr. Gülay Akay
Worth it!
I was recommended Dentakay by a friend who had his teeth corrected by them. I contacted them and spoke to a consultant named Tony. After a few yext messages he called me and went through the procedure in great detail. So I flew to Turkey and the work began the next day. I won't lie, the procedure was at times very painful, but you're getting mouth surgery so what do you expect?!
After 4 days, I had 25 crowns fitted and one of my wisdom teeth extracted, and was able to enjoy the last 2 days of my holiday with a fantastic smile!
Thank you Tony and all the Dentakay team for all your hard work, it is so much appreciated
2024年9月21日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Mr. Luke,
Thank you for sharing your experience with us! We’re so glad to hear that you were recommended to Dentakay and that Tony provided you with detailed information throughout the process.
We appreciate your honesty about the procedure—surgery can be challenging, but it’s wonderful to know that you left with a fantastic smile and were able to enjoy the rest of your holiday.
We’ll be sure to pass along your gratitude to the entire Dentakay team. Your feedback is invaluable to us, and we wish you all the best with your new smile!
Warm regards,
Dr. Gülay Akay
Excellent experience, I recommend to go for it!
I’m 50 years old and live in the UK. My teeth have been bad since childhood and this situation has worsened over time and developing gum disease. I was concerned about the health and appearance of my teeth and wanted to get them done for a long time but this was really expensive to do in the UK. I heard a lot about dental clinics in Turkey but didn’t know which one to go for. I came across Dentakay on Instagram and received a call from one of the doctors. I avoided it for a while as I was skeptical about the process. I eventually spoke with Dr Marcel who was very professional and came across as trustworthy and reassuring. He offered me a good package, and I would not be here without his guidance which I’m very grateful for. Fast forward to visiting Dentakay for my procedure - I’ve so far had an amazing experience with the staff and clinic during my first visit. They are really friendly and helpful, especially Aiman. My treatment plan did change slightly which meant there was an increase in price to what I expected which I have read a lot about, so do keep this in mind. Luckily it was within my budget and they offered me a good deal. The hotel where we stayed was also fantastic in terms of the room, view, staff and food (do make the most of the all inclusive buffets before your procedures!) and pick and drop was included.
So far I have had my first visit in which they removed all of my teeth and gave me some temporary implants, it was a bit painful but nothing painkillers couldn’t help with. I’m due to go back for my second visit in a few months. What I like about dentakay is that they have a clinic in London in case I do have any concerns until then, and they also respond very quickly when you contact them via WhatsApp. I have been in touch with Dr Marcel throughout so again big thanks to him for his guidance and care. I will share my further review after that visit, but so far I have felt impressed!
2024年8月23日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Ms. Asma,
Thank you for sharing your detailed and thoughtful review! We’re truly pleased to hear that your experience with Dentakay has been positive so far and that and our team were able to address your concerns and provide the care you needed.
We understand that making decisions about dental care, especially from abroad, can be daunting. We’re glad that you found our team to be reassuring and professional, and that the treatment plan and accommodations met your expectations.
We appreciate your feedback regarding the treatment plan and pricing, and we will continue to strive for transparency and value. It's great to know that our London clinic and WhatsApp support have added to your comfort and convenience.
We look forward to welcoming you back for your second visit and are excited to hear how your treatment progresses. If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out.
Thank you once again for choosing Dentakay and for your kind words.
Best regards,
Dr. Gülay Akay
From the start of my journey with…
From the start of my journey with DentAkay I have nothing but the best treatment .the staff have been amazing from booking my trip to explaining all procedures.
The clinic was amazing and every part of my treatment was carried out to the highest level.
Any questions I had were answered and nothing too much trouble.
I would highly recommend this clinic
2024年8月19日
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Ms. Helen,
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience with Dentakay has been so positive from start to finish. It’s great to know that our team and the clinic’s procedures have met your expectations and that we’ve been able to address all of your questions effectively.
Your recommendation means a lot to us, and we’re grateful for your kind words. If you need any further assistance in the future, please don’t hesitate to reach out.
Warm regards,
Dr. Gülay Akay
I have had problems with my teeth since…
I have had problems with my teeth since childhood, with gum disease and later receding gums. With no possibility of a NHS dentist and reaching 70 I decided to do something about it. I chose Dentakay after reading an article in the Sunday Times and reading reviews. I sent photographs and went made a 90 mile trip to Bristol to have a x ray (£50 refundable). The original, detailed, quote was in the £6 thousands. I was pressurised to begin treatment immediately with the offer of free accommodation for my first visit. On arrival I had the same x ray as before and my quote doubled. It is very difficult to negotiate when you are in a foreign country and waiting for your treatment to start. Talking to patients from other practices, it seems that this is normal.
However my treatment was excellent from beginning to end. Collection to and from the airport and the clinic was always reliable. There was an interpreter at every stage. The most important thing of all of course is the standard of dentistry. This was superb. I now have 28 new zirconium teeth, The top half are on implants and include bone grafts. The lower teeth are as crowns and included a couple of root canal fillings. I could not fault the team for the work and I certainly would recommend Dentakey.
2024年7月5日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Mr. Mark,
Thank you for sharing your detailed experience with us. We’re glad to hear that you’re satisfied with the quality of the dental treatment you received and that our team provided excellent care throughout your journey.
We understand that navigating the process of dental treatment, especially abroad, can be challenging, and we appreciate your feedback regarding the initial quotation and pricing changes. We strive for transparency in our communication and will review our procedures to ensure that we provide clearer information from the start.
It’s wonderful to know that our team’s reliability and the standard of dentistry met your expectations. Your recommendation means a lot to us, and we’re grateful for your understanding and patience throughout the process. Should you need any further assistance or have additional questions, please don’t hesitate to reach out.
Best regards,
Dr. Gülay Akay
La pire expérience de toute ma vie
La pire expérience de toute ma vie
Je rentre en France j'ai encore des soins a faire et leur pseudo garantie a vie, ma B**E !!
Même en justifiant d'un rapport d'un dentiste ici il faut que je paye de ma poche un billet d'avion a/r et l'hôtel
FUYEZ !!!!
2024年4月19日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Monsieur Gregory,
Lorsque nous vous avons contacté précédemment, il n'y avait aucune indication de problèmes non résolus, et vous ne nous avez pas communiqué de problèmes spécifiques. La discussion s'est donc soldée avec un message vous indiquant de ne pas hésiter à nous contacter si besoin se présentait auquel vous aviez indiqué nous tenir informé de votre état de santé. C'est donc avec stupéfaction que nous lisons votre commentaire.
Il vous a été indiqué que vous béneficiez effectivement d'une garantie qui couvre votre traitement éffectué par nos services en d'autres termes la garantie vous rend éligible à des rendez-vous de contrôle au sein de nos cliniques sises en Türkiye où les soins ont été effectués.
Nous avons tenté de vous joindre après vous avoir lu afin d'aborder ce qui pourrait etre vos préoccupations, malheureusement, nous n'avons pas reçu de réponse de votre part. Nous aimerons comprendre vos exactes préoccupations afin de pouvoir vous aider de manière appropriée.
Votre commentaire indécent, Inapproprié et répréhensible est injustifié et ne reflète pas la communication respectueuse et professionnelle que nous nous efforçons de maintenir avec tous nos patients. Nous sommes ici pour vous aider, votre coopération doit etre de paire pour résoudre efficacement les problèmes.
Nous vous invitons à répondre à notre équipe de service clientèle afin que nous puissions comprendre vos préoccupations et travailler à une résolution.
Merci pour votre compréhension.
Cordialement,
Le departement de service-client
Remarkable Dentakay
First class service /professionalism/and affordable, hotel payed for by Dentakay all efforts made to make my stay in sunny Turkey an experience to enjoy.
2024年5月13日
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Mr. Mcsweeney,
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and had a great experience with our services. Your kind words about our service, professionalism, and affordability mean a lot to us.
We look forward to welcoming you back in the future!
Warm regards,
Dr. Gülay Akay
Ce sont des fous harceleur
Ce sont des fous harceleur, ils ne m’ont pas lâché du WE et j’ai du bloquer l’entreprise pour être tranquille. Ne faire pas confiance à des professionnels de santé qui utilise des technique commerciale de harceleurs depuis une dictature
2024年5月18日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Cher madame Pauline,
Vous nous voyez éberlués par votre commentaire. Ce n'est que suite à votre demande d'obtenir des informations que le contact a été effectué avec vous. Nous souhaitons souligner que notre intention n'est pas d'harceler nos clients. Nous vous prions de bien vouloir nous contacter via notre numéro de service d'assistance au +90 546 513 78 52 en mentionnant votre désir d'avoir votre numéro retiré de notre système.
Merci de votre compréhension
Cordialement,
It was the best thing I have ever done
It was the best thing I have ever done. From start to finish all staff was kind and helpful. Hotel was the best I had no pain at all.
2024年4月25日
DENTAKAY DENTAL CLINIC - Ankara からの回答
Dear Mr. Tim,
Thank you for your wonderful feedback. We are thrilled to hear that your experience with us was the best you've ever had. Our staff takes great pride in delivering kind and helpful service, and we are delighted to know that we met your expectations in every way.
Your satisfaction is our top priority, and hearing that you experienced no pain reaffirms our commitment to providing exceptional care. We look forward to the opportunity of serving you again.
Warm regards,
Dr. Gülay Akay
Ma psychologie est réussie grâce à…
Ma psychologie est réussie grâce à dentakay un accueil chaleureux et le prothésiste d une gentillesse incroyable
Grâce à dentakay je vais retrouver un beau sourire merci à cette clinique
2024年5月2日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Chère Mme Isabelle,
Nous sommes ravis d'apprendre que votre expérience avec Dentakay a été si positive ! Notre équipe s'efforce toujours d'offrir un accueil chaleureux et un service de qualité à tous nos patients.
Nous sommes impatients de vous voir retrouver votre beau sourire et nous vous remercions pour votre confiance en nous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit ou si vous avez des questions sur votre traitement.
Encore une fois, merci pour votre aimable commentaire et nous sommes honorés d'avoir pu vous aider dans votre parcours vers un sourire radieux !
Cordialement,
Dr. Gülay Akay
bonjour c est des voleur
bonjour c est des voleur je suis vraiment déçu de la clinique dentakay, plus jamais j'ai perdu mon argent pour rien, faites bien attentionils font gonflé le devis c'est une bonne arnaque
2024年4月18日
自発的なレビュー
DENTAKAY DENTAL CLINIC - Ankara からの回答
Cher M. Sophiane,
Nous vous remercions d'avoir partagé votre expérience avec notre clinique dentaire. Nous prenons chaque commentaire au sérieux et cherchons toujours à améliorer nos services.
Cependant, après avoir examiné nos dossiers, nous n'avons pas trouvé de correspondance avec le nom que vous avez fourni. Nous tenons donc à vous assurer que nous sommes désireux de comprendre et de résoudre vos préoccupations, mais pour ce faire, nous aurions besoin de plus de détails sur votre visite.
Nous vous encourageons vivement à nous contacter directement au [+90 546 513 78 52] afin que nous puissions examiner vos préoccupations de manière approfondie. Nous sommes ici pour vous aider et pour répondre à toutes vos questions ou préoccupations.
Votre satisfaction est notre priorité absolue, et nous espérons avoir l'occasion de discuter avec vous afin de résoudre tout problème que vous avez rencontré.
Cordialement,
Le département du service clientèle
Je tien à remercier touts les médecin…
Je tien à remercier touts les médecin dentiste et personnel ! La clinique est vraiment très propre jolie et accueillant 🙏 je recommande fortement , mon traitement n’est pas encore fini mais ils font du très bon boulot rien à dire hate de repartir en septembre 🫶✈️ je vous donnerai mon résultat final 😌😉
2024年3月15日
DENTAKAY DENTAL CLINIC - Ankara からの回答
Cher M. Rayan,
Nous vous remercions infiniment pour vos aimables paroles et votre confiance en Dentakay ! C'est un plaisir de savoir que vous avez trouvé notre clinique propre, accueillante et à la hauteur de vos attentes. Nous sommes ravis de savoir que vous êtes satisfait de votre traitement jusqu'à présent et nous sommes impatients de vous voir de nouveau en septembre. Nous sommes sûrs que votre résultat final sera à la hauteur de vos espérances. N'hésitez pas à nous contacter si vous avez des questions ou des besoins supplémentaires avant votre prochaine visite.
Avec nos meilleurs vœux,
Dr. Gülay Akay
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