The Dental Law Partnership レビュー 

570
•
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

Today I made an initial enquiry regarding a dental claim, the staff I spoke to today were lovely, understanding and ask for all the information they needed to proceed. I received an email the same d... もっと見る

企業が回答しました

5つ星のうち5の評価

Hello I'd missed a couple of calls from the company but they always left a lovely curtious message or email. When I spoke to a member she was so polite very empathetic. Made me talking about my tr... もっと見る

企業が回答しました

5つ星のうち5の評価

Nicky was brilliant with my stepson Brian on the telephone today, and even called him back when he had to break off the call; to attend a home delivery. Nicky let him know his case was accepted in a r... もっと見る

企業が回答しました

5つ星のうち5の評価

The website explains the process clearly. The phone call to ask about the dental incident was within 24 hours as was the decision to take the case. It has helped to put my mind at rest. The lady I spo... もっと見る

企業が回答しました

企業情報

  1. 法律事務所

当該企業による記述

The Dental Law Partnership is a specialist firm of dental negligence solicitors providing high quality legal representation exclusively for patients who have received negligent treatment from their dentist. Described as ‘market leader in dental claims’ by The Legal 500, we are the nationwide dental claim specialists, representing patients in the majority of the dental negligence claims brought in England and Wales today. Most of our cases are run on a ‘no win, no fee’ basis allowing access to justice for dental patients.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

570件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(570)

過去12か月のレビュー数: 101件

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5つ星のうち5の評価

When going to a solicitorit its always…

When going to a solicitorit its always a last resort and always stressful. When dealing with you the important thing you did was 'listen' people are usually at a very low point and most situations are never straightforward. You get directed to GDC who quite frankly do not actually help the victim.the person I dealt with was empathetic but at the same time managing to get the correct information needed for them to make an informed decision.

2025年10月31日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hello Julie, thank you for taking the time to leave a review.
We’re so pleased to hear you felt listened to and supported throughout what can be a stressful process.
- The Dental Law Partnership

5つ星のうち5の評価

VERY FAST RESPONSE AND SPOKE TO JANE

VERY FAST RESPONSE AND SPOKE TO JANE, LOVELY LADY WHO WAS SYMPATHETIC AND KNOWLEDGABLE.

2025年10月24日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Maria,
We're delighted to hear your initial experience with Jaine has been so positive and efficient. Wishing you every success going forward.
- The Dental Law Partnership

5つ星のうち5の評価

Abigail has been very helpful…

Abigail has been very helpful throughout my dealings with The dental Law Partnership.
She has kept me up to date with any progression within my case.
I would highly recommend them.

Many thanks for all your help.

Kind regards

Laura

2025年10月24日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Laura, thank you for leaving such a lovely review. We're thrilled to hear of your positive experience with Abigail. We wish you all the best going forward.
- The Dental Law Partnership

5つ星のうち5の評価

Definitely recommend

I would definitely recommend. They were very helpful, answered all my questions within a timely manner and kept me fully informed throughout the whole process.

2025年10月22日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hello Lauren, thank you for taking time out of your day to leave a review! We're pleased to hear your experience has been so positive - we wish you all the best going forward :)
- The Dental Law Partnership

5つ星のうち4の評価

New enquiry…

The response to my online enquiry was in good time, within 24 hours. The questions were pertinent and detailed.

2025年10月16日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Naomi, thank you for your review! We're happy to hear your initial experience has been efficient - we wish you all the best going forward!

5つ星のうち1の評価

Avoid this company just string you…

Avoid this company just string you along for months on end only to tell you that you dont have a claim, surely this could of been determined in the first few days avoid!!!!

2025年10月16日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Laura
Thank you for your feedback. We recognise and share your frustration when dentists drag their heels in providing us with our clients’ dental records for review. Unfortunately, such behaviour can lead to delay in our ability to determine whether a client has a claim or not, as happened in your case. We wish you well for the future.
Kind regards,
The Dental Law Partnership

5つ星のうち5の評価

Had initial phone call with Fay

Had initial phone call with Fay. She was helpful and willing to listen to the situation in detail. I had a quick response with a decision. Infact within half an hour I'd received a decision that they are going to have a go at this case

2025年10月14日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Zac, thank you for taking the time to leave a review!
We're delighted to hear your initial experience with Faye has been so positive and efficient.
We wish you all the best going forward :)

5つ星のうち5の評価

Only had the intial assessment so far…

Only had the intial assessment so far but Faye was really nice and helpful

2025年10月10日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Gavin, thank you for your review! We're thrilled to hear your initial experience with Faye has been so positive - we wish you all the best!

5つ星のうち5の評価

Good and Fair

Good experience- this firm kept me updated and helped me to win my case ultimately. Their terms were clearly defined from the outset and they ensured I understood every aspect of things.

I am happy to report that 70% of something is so much better than 100% of nothing. I would engage their services again if necessary. James Webster was professional yet friendly and always encouraged me to contact him if I had any questions at all.

Janet Grant

2025年10月9日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Janet, thank you for leaving such a lovely review for DLP and James. We're very happy to hear of your positive experience and we will pass on your kind words on to James. We wish you all the best for the future :)

5つ星のうち5の評価

Very professional but friendly

Very professional but friendly. So simple to deal with and get my complaint dealt with initially and kept up to date at all times. Many Thanks

2025年10月9日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Dave, thanks so much for your lovely review! We're really glad you found the process simple and the team both professional and friendly. Wishing you all the best going forward!

5つ星のうち4の評価

Very good advice

Very good advice. Prompt reply.

2025年10月3日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Margaret, thank you for taking the time to leave a review.
We're so pleased you were able to receive good advice and prompt replies - we wish you all the best in the next stage of your claim :)

5つ星のうち5の評価

Dental Law Partnership

I cannot express enough, my sincere gratitude to Tyla for all her hard work, expertise and dedication to me and my case, she has given 110% professionalism and commitment, she has gone above and beyond.
She's friendly, caring and listens and understands what you are going through, Tyla was always available to get hold off, very prompt of getting back to me with the process and progress also if I didn't understand something she would explained things clearly to me.
I would like to say a massive thank you to Tyla and Dental Law Partnership, I'm so grateful of being so lucky that you dealt with my case. I would definitely recommend your services without any hesitation .
Stephanie

2025年9月29日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Stephanie, thank you for taking the time to leave such a lovely 5* review! We're really thrilled to hear that your experience has been so positive - we will make sure to pass on all your kind words to Tyla. We wish you all the best in the future :)

5つ星のうち1の評価

The representation received by these…

The representation received by these solicitors I found to be very low quality and I regretted choosing these solicitors. I found the advice and experts being used to be low quality and not worthy of praise or recommendation. I had to be proactive in my claim and correspond directly with the defendant and their expert to ensure my claim was successful. I made the mistake of not checking the negative reviews about the DLP, Dental Law Partnership, after the unsatisfactory representation and complaints I had to make to the DLP I read the negative reviews and realised I made a mistake choosing this firm. There is a lot more negative things I could list but it would make my review significantly long so I will keep it basic. Fortunately I am very articulate and was able to represent my claim directly to the defendant which they accepted liability on that basis. I do NOT recommend these solicitors, the Dental Law Partnership. DLP. The service I received from them was far below the minimum standard i expected.

2025年9月24日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Dear Mr Miah

Reviews posted by our clients on sites like Trustpilot are very important to us, whether positive or otherwise, and we take the opportunity to reflect upon the comments made by our clients and learn from them.

While our ability to respond to any criticism of our staff or service is limited by our professional duty of confidentiality to our clients, nevertheless we are confident that, contrary to your assertions, you were provided with high quality advice by us throughout, and also by the independent experts instructed by us on your behalf, and that it was the high level of service you received from us that was crucial in achieving a positive outcome.

We wish you well for the future.

Yours sincerely
The Dental Law Partnership

5つ星のうち5の評価

James was absolutely fantastic in his…

James was absolutely fantastic in his handling of my case. Ultimately securing the most favourable outcome possible I will recommend to everyone I know!

2025年9月25日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hello, thank you for taking time out of your day to leave a review! We're pleased to hear your experience with James has been so positive - we wish you all the best going forward :)

5つ星のうち1の評価

Led on a merry chase

I wrote this review 7 months ago and I wish I hadn’t. Over this 7 months Dental Law led me on a merry chase, exhausting me and putting my hopes up and then after all my efforts and my poor family dentist who exhausted considerable efforts to help me by providing records from years ago, they rejected my case suggesting that I could make my own claim online presumably because it wasn’t worth their while using the vaguest, spurious reasoning. In future I will wait before I trust a firm. I feel like such a fool.

(The lady I spoke to, Ms McCallum, was very professional, approachable and sensitive to my health condition. She made me very comfortable explaining sensitive information and was very understanding of the trauma I had experienced during my medical treatment. She made sure she checked if I was ok to divulge sensitive information so I felt ok to do so. The firm didn’t pester me after I approached them which gave me time to think about what I needed to say. At the same time, they got back to me immediately about a decision. This is the best law firm I have ever dealt with and MsMcFadden is the right person to deal with these sensitive cases. I can’t say enough basically)

2025年9月24日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Nadia, thank you for taking the time to leave such a lovely review about DLP and Faye McCallum. We will pass on your kind words to her. We're thrilled to hear of your positive experience with the team and service you have received. We wish you all the best :)

5つ星のうち1の評価

DO NOT USE THE DENTAL LAW PARTNERSHIP.

DO NOT USE THE DENTAL LAW PARTNERSHIP.
If you have a complaint against a dentist report it to The General Dental Council.
They are highly professional, compassionate and trust worthy. I feel totally vindicated after The General Dental Council investigated and examined all the evidence I provided them with and their report concluded that "his professional practice fell far below the standard they would expect".
The Dental Law Partnership have none of the attributes or qualities of the General Dental Council. My experience with the DLP was appalling! A complete waste of my time and energy and it has had a huge impact on my emotional health.
After nearly seven years of dealing with the DLP and with no resolution in sight, I could not continue with the claim.
Every bad review I have read mirrors my own experience of the DLP.
To date I have spent over £15.000 trying to have the damaged rectified and that is on going.
I received £3.850.00 from the DLP and they got £39.000.00!!!!!
The Dental Law Partnership let me down, shame on them. DON'T USE THEM

2025年9月21日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Peter,

Thank you for your feedback, and we are sorry that you are unhappy with the outcome of your dental negligence claim. It might be helpful for you if we explain how a complaint by a patient about dental treatment to the dental regulator, the General Dental Council, is different from a dental negligence claim, and why that matters. The General Dental Council is only concerned with whether dentists have behaved in accordance with their professional ethical standards and it does not provide any financial compensation for patients, whereas a negligence claim is concerned with whether the legal requirements for dental care have been broken and obtaining financial compensation for injured patients. Unfortunately, in our adversarial legal system a dentist’s insurers may resist settling a dental negligence claim for years resulting in mounting legal costs on both sides but at the Dental Law Partnership we take pride in supporting our clients’ claims for as long as it takes to achieve the compensation that is deserved. We hope that helps to address your concerns.

Yours sincerely
The Dental Law Partnership

5つ星のうち5の評価

Exceptional service

I was really apprehensive about calling as I didn’t know what to expect. The lady I spoke to was really patient and explained everything thoroughly. She took all the details and told me they would be in touch after reviewing my case. I was really surprised that I received a call back the same day. I’m really impressed with the service received.

2025年9月19日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Michelle, thank you for taking the time to leave such a lovely review. We're thrilled to hear of your positive experience with the team and service you have received so far. We wish you all the best :)

5つ星のうち5の評価

Great communication

Great communication, always kept up to date with progress, honest with expectations.

2025年9月19日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Michael, thank you for taking the time to leave such a lovely review. We're thrilled to hear of your positive experience. We wish you all the best :)

5つ星のうち5の評価

Tyla Westwood has been professional…

Tyla Westhead has been professional thought-out my claim and given invaluable advice.
Thank you, Raaj M

2025年9月17日
自発的なレビュー
The Dental Law Partnership ロゴ

The Dental Law Partnership からの回答

Hi Raaj, thank you for taking the time to leave such a lovely review for Tyla. We will pass on your kind words to her. We're thrilled to hear of your positive experience. We wish you all the best :)

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