DENTARES SMILE CLINIC レビュー 

Выражаю особую благодарность всей команде Dentares+Smile Clinic за их профессиональный подход, поддержку и внимание!
С самого первого визита и общением с менеджером- координатором Svetlana Nesterenko, я заметил, что здесь работают настоящие мастера своего дела. Персонал клиники очень доброжелательный, создает комфортную и расслабляющую атмосферу, что особенно важно для тех, кто боится стоматологических процедур.

Главврач Dr Öyküm, и доктор Dr Beyza, внимательно выслушали все мои пожелания, провели обследование и подробно рассказали о ходе лечения. Все процедуры были выполнены с особой тщательностью, результат превзошел мои ожидания. Отдельно отмечу оборудование клиники, внимательность персонала и соблюдение всех санитарных норм.

Рекомендую Dentares+Smile Clinic всем, кто ищет качественное лечение и заботу о здоровье своих зубов!

The best service you can get. Quality, comfort, friendly team, professional dentist. Svetlana very helpful. No language barrier because Svetlana can speak multiple languages. The best results and quality you can get. Dentares clinic will take care of you 100%
Airport transfer, accommodation, transfer to clinic and back, consultation, aftercare.
Recommended 💯

Very good Organisation. Secil did a great job

They are very helpful and kind towards you from the beginning.
From the first moment you decide to have your treatment you can contact them with any queries you may have also they keep you up-to-date with whats happening their end, this last all through your treatment.
Everything is so clean and tidy, no problems there at all.
You are picket up and returned to the airport and same from hotel to Dentares, all this with hotel included in price.

I have been to this clinic, located in Lara for 3 implants and 6 crowns. I am happy for most of the work and the relation between both sides, apart from the front upper teeth there is a gap between the palate and the teeth structure. The price have changed from what was agreed 1st, they advised me to file all my teeth and put all crowns as more profit in it for the clinic, but when I asked my fried dentist in the UK, he advised that my teeth are healthy and I don't need to ruin them. The staff were all good, the drivers were all polite and helpful.

On June 2nd 2024, I decided to go the same clinic for 25 zirconium crowns. On the initial day of treatment there was clear tension in the air between some of the dental staff.
During the preparation/shaving process a male colleague entered the room and started a heated debate with the female dr during the preparation of my teeth for crowns. At this moment my anxiety was internally rising, with doubts of what I was doing to my teeth, what was being said, made worse with the language barrier challenges, and the general lack of professionalism being displayed in front of a patient. My anxiety heightened when I heard them discussing 7 root canals, then 11 root canals. There were “No” consultations ie root canals prior to shaving, exposing the nerves, to warrant so many, in order to get alignment on my healthy teeth post X-ray. Had there been complete transparency I would have been able to make an informed choice before moving forward.
I was then taken to a room to say that I would need to pay an extra £1000, after my teeth had been shaved and before treatment was finished. I wonder what would have happened had I not had the resources to pay? Would they have taken my initial payment and let me leave the clinic with shaven teeth? This whole process up until now had made me regret my decision. I found this process to be unethical and insensitive and I was clearly upset and distressed. My husband tried to comfort me by trying to assure me that everything would be okay.
Fast forward three weeks, I have experienced significant issues ie large gap above bridge and movement in the adjoining crown. The following week, I developed a gum infection. On flagging my issues, the surgery responded by stating I was in the settling in period and my gums would grow and hold my crowns, use salt water etc.
Even as a non professional this advice didn’t seem logical, so I followed my gut instinct and made an emergency appointment with a local private dentist. She confirmed I had a gum infection caused by ledges on my crowns, which needed to be addressed to avoid gum disease.
Upon reaching out to Dentares I didn’t feel like I was being heard and they responded with no real solutions. I contacted (Dr Richard’s clinic London) that dealt with complex cases. I made an appointment with a sister clinic nearer to where I live to get the assurance or evidence I needed to understand potential solutions.
The clinical findings were the same as the first private UK dentist I met with. However, following a more detailed cbct scan, it disclosed how significant the ledges were on all my teeth palatally and buccally under the soft tissue and above.
A debonded bridge abutment, a suspected apical at the root of a tooth, gum inflammation and splinted crowns on my lower anteriors with no possibility of interdental cleaning.
The report recognised the treatment I received was of a standard below an acceptable clinical level of quality, causing damage to my tissues and should be replaced with new crowns, bridges or implants.
The communication, since providing Dentares with a full report and 3d imagery, fell short, not to mention non committal. They offered to look at re treating me once I had paid for flights, hotel etc . This was also on the condition of them finding issues once they had performed their own assessment, despite the report and 3D x rays I provided. This would mean spending thousands to go back for them to potentially tell me their work was okay. Their lack of being forthright in recognising that every crown was poorly prepared and placed meant I had no confidence in whether they would attempt to correct the issues they caused, or if they did attempt corrective treatment, they wouldn’t damage my teeth further. Responses from them since sending the report, focussed on what the contract does and does not cover, contained threats of suing, accused the professional opinions of professionals in the UK of being biased. In general, they appeared to be very dismissive over any information shared with them.
I have made attempts to ask them of their professional opinion of the video 3d imagery I sent. Nothing has been received to date and nothing has been returned to evidence the treatment I received was completed to a satisfactory standard (they have yet to share 3d images/ video, following x rays they took after my treatment). I still have many questions I have raised which they have not answered. EDIT: UK dentists/third parties are not biased,as the provider, you are. They have a code of practice and regulations ie trade body and ethics. You were provided with factual evidence but you chose to ignore the findings or respond to my email contradicting things you said in black and white. You have also contradicted yourself several times in your response.

We cannot thank Secil and all the team at Dentares enough!
We had an Amazing service from start to end, everyone puts you totally at ease, nothing is too much trouble, so friendly and will help in any way possible!
My husband & I love our new smiles and would highly recommend Dentares Smile Clinic to anyone 100% 🙂

Came to put 6 dental implants and 26 teeth crowns. Got great experience and high service and the most important beautiful smile.
I have communicated with many different clinics in Istanbul and Antalya, examined reviews in different sources, compared prices before made my choice. Finally decided on Dentares Smile Clinic.
From the very beginning and till final stage Russian speaking manager Svetlana was in contact with me online and offline in communication with clinic doctor. No problem with language understanding.
All communication before was in Whatsapp, replies were prompt. I havent had 3D Xrey so treatment plan was made based on my photos. I was warned that possibly there will be corrections on place when I will arrive, I was prepared. Finally price was a bit higher than I was informed because there were more manipulations made.
Treatment process was devided into 2 stages- in my first visit was examination, development of treatment plan and implant installation. Price quote included transfer for whole period of stay, 3 nights in the hotel with breakfast, all examination works, needed treatment and implants. Timing was always observed, I was informed about my schedule ahead and could always plan my time effectively.
For first visit I came for 5 days and covered additionally price for 2 nights at hotel, but I do recommend to come for first visit for 5 working days as 3 days seems lack of time to do all the work. They give to choose 3 hotels, the one I have chosen was very good and comfortable.
All recommendations, needed medicines were received.
Next my visit happened after 3 months when I came to finish treatment and put crowns on implants. I came for 7 full days, hotel in the price quote was for 5 days, so I covered it additionally. As well here I do recommend to plan 7 days instead of 5 and if you have even possibility to plan some days more, do it as you will be able to check if all the crowns fit well and you are comfortable.
I'm happy with the color chosen of crowns and all the process
It is already 2 months over after the work was done, at this time everything is good and I enjoy my new smile.

Last summer, in desperate need of a smile, I decided to investigate dental tourism. Having heard a few horror stories about Turkey teeth I did a bit of research on the internet and came across the Dentares Smile website. It appeared to be well laid out informative and very professional with a clear pricing structure, so I decided to get in contact with the clinic.

The first person I spoke with was Melody in sales. She had a relaxed easy charm about her and after several WhatsApp messages and video calls I was sold. I was then sent over a draft treatment plan and after confirming my flights my first visit to Antalya was arranged for September.

Upon my arrival in Antalya on the evening of Wednesday 6 Sep I was picked up from the airport by Dentares’ driver and taken to the hotel included in the cost of my treatment. The standard of accommodation was excellent.

The next day I was picked up in the morning and driven to clinic where I was warmly greeted by one of the lovely young receptionists. After a friendly chat with the head honcho Dt. Öyküm Dilek to firm up my treatment plan, I was introduced to the lovely Seçil the practice manager who after another friendly chat took the payment for my first round of treatment and then introduced me to Svetlana, Dentares’ patient relations 😎 representative who informed me that my treatment would begin on Saturday afternoon. It was then back to my hotel to relax and enjoy their pool and the wonderful weather for a couple of days.

Around lunchtime on Saturday, I was driven to the clinic to have the Straumann implants put in. The most painful part of the procedure for me were the injections. I only required one extraction and the whole implantation process was uncomfortable rather than painful. Unfortunately, Dt. Özkan my implantologist determined during the surgery that my bone structure wasn’t strong enough (most likely due to my age) for immediate loading of temporary crowns onto the implants and I would have to wait another 3-6 months for my bone to ossify around the implants before this could take place. Due to a bad gag reflex I was unable to take advantage of the temporary denture that was offered so after sunning myself for a few more days it was back to the UK to eat lots of ice cream and gurn at my friends and family over the festive season.

I arrived in Antalya for my second round of treatment on Sunday 3 March. Although I’d been booked into a different hotel this time and the swimming pool wasn’t yet available the accommodation was still top notch, and the staff were all exceptionally friendly.

On Monday morning it was time to meet Dt. Özkan again to surgically expose the 6 upper jaw implants and the ones put in either side of my remaining lower teeth. Again, the most painful part of the process were the injections. After surgery it was back to the hotel to relax and to have something soft to eat. In the afternoon it was back to the clinic for my first appointment with Dt. Seçil Azizoğlu the aesthetic dentist. After another round of painful injections my remaining lower teeth were ground down to accept the veneers that were to be placed on them. This was where we ran into the only significant issue during my entire time with Dentares. After my lower teeth had been worked on the bleeding from my gums just wouldn’t clot, again probably due to my age, and my blood pressure being higher than normal after a couple of hours in the chair. After waiting an hour or so for the bleeding to stop it was decided that it would be for the best if I went back to my hotel to rest and to continue my treatment on Wednesday.

On Wednesday impressions were taken, and after discussing the choices for colour and shape of my new teeth with Svetlana and Dt. Seçil, they were sent off to the Dentares’ lab to make the zirconia implant crowns and veneers.

On Thursday it was time for my first fitting. After my new teeth were worked on in situ by Dt. Seçil for a couple of hours (the lady is a perfectionist) they were taken out again and shipped back to the lab for minor adjustments and polishing.

On Friday it was time for my second and final fitting. In they went and after another hour or so of checking, grinding, and further checking by the awesome Dt. Azizoğlu it was time to look in the mirror. Wow, just wow. Carey Grant, eat your heart out 😁

On Saturday, after one last visit to the clinic to sign paperwork and say my goodbyes I was driven to the airport by my friendly chauffeur Ziya to fly back to the UK for a new and better life.

So, would I recommend Dentares Smile Clinic?

100%

Thank you so very much, folks 🙏 Hope to see you all again one day 🖖🙂

Very professional and make you welcome high standard can't do enough for you best dentists ever been to.a very good team everyone so nice go the extra mile to achieve their goal.

После переезда я искал ортодонта, который бы продолжил начатое в России лечение. Очень рад, что нашел эту клинику. Врач очень вдумчивый и нашел оптимальное решение, что было непросто, пришлось креативить:) в итоге успешно закончил лечение.
Друзьям рекомендую эту клинику и по другим вопросам с зубами, очень удобно, что можно всё обсудить на ресепшен со Светланой на русском. Все друзья тоже остались довольны. Поэтому рекомендую от души:)

Was very nervous at first when I arrived but as they told me in my schedule the driver turned up on time introduced himself and then we headed off . On arrival I was welcomed by the receptionist and complex a few forms then Secil introduced herself and explained everything to me and introduced me to My Dentist. Everything was very Professional the clinic has top of the range facilities and extremely clean. All the staff are very helpful and nothing is a problem. I give my full approval and have great respect for their professional approach their understanding and there support. I would 100% recommend this great company and their staff. Big Big thank you I now have the smile I've always wanted

Прекрасная клиника для взрослых и детей.
Профессиональный персонал, приятная атмосфера, и даже дети сюда приходят с удовольствием.
Мы всей семьей рады, что друзья нам порекомендовали Dentares Smile Clinic. Теперь ходим только сюда.

Dentares has looked after me from start off my treatment to the final stages. Secil the manager has been there for me 24 7 .Amazing after care and reassurance. I can't thank this amazing team enough. My hotel and transport was all taken care off. Absolutely 💯 recommend. I'm so pleased I got my smile back. Im so happy i trusted Dentares.

Absolutely fantastic reply’s back straight away . Makes you feel very comfortable with your treatment and go through step by step couldn’t thank them enough I love my new teeth

I was recommended by a work colleague and although my treatment plan has changed the attention to detail is second to none.everyone has been wonderful and caring from top to bottom and very honest which will bear fruit in 6 months time when I have my second visit.thanks to all of you and. Also the drivers who pick us up for appointment and airport .look forward to my next visit.

Very good doctors and same time very nice humans.
They made me feel from the first moment as if we had known each other for many years and to dispel any of my worries.
I am very pleased and happy with the result.
Thank you from the bottom of my heart Dentares ❤️

I visited the clinic at the start of June, expecting to get full implants…didn’t turn out to be as simple as that! After the scan, my jawbone was so badly infected, that immediate implants weren’t possible. As was clearly and professionally explained to me, the infected bone was a health hazard, and the treatment of the infection was more important. The doctor explained the treatment options and what my journey would entail. Totally professional and caring approach and service. Fantastic staff, making my experience positive in the face of adversity!
First stage completed, now a 6 month recovery, before a December return to have my implants, fingers crossed!
Can’t praise the whole team and process enough x

I have not stopped smiling! I could not recommend the team at Dentares enough. No one likes going to the dentist right? Dentares made me feel relaxed. The team are friendly and the surgeons are fantastic. I had my top teeth removed and 6 implants put in the top. I had to have 4 bone grafts. After 6 months I returned to get my new crowns fitted and the bottom teeth shaved and capped. I look 10 years younger and I haven’t stopped smiling since I got them. The same surgery in the UK would have cost x 4 times the amount. Very professional team, clean, high tech scanning machines, the whole experience was incredible. The drivers are amazing, they pick you up from the airport and transfer you to and from the hotel to your appointments. The hotel is amazing as it has breakfast included. Thee is a swimming pool and the hotel staff are so nice. Free English/Turkish breakfast is so tasty.
Thank you Dentares, the drivers and the hotel staff for making me feel so welcome.

Dentares is made up of a great team, very professional, friendly and good people who give you all the support you need before and during your treatment. I had gum disease and have spent too much time with a lot of pain plus various complications from my diabetes. For the doctors the priority was always my health. Today I can finally smile without pain and I have to say that the entire team at Dentares has made my life happier. I am eternally grateful to everyone involved. If you must go to Turkey to have any teeth treatment you must visit Dentares Smile.
Thanks again for my beautiful smile!!