Desmond & Dempsey レビュー 

3,613
•
TrustScore 5段階評価の4.5

4.4

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5つ星のうち2の評価

I have 4 pairs of D&D pyjamas, though will not buy them again. The fabric is soft, light, and the prints are beautiful. BUT they are not durable, and after 2 years of intermittent use (remember, I hav... もっと見る

企業が回答しました

5つ星のうち5の評価

Gorgeous pyjamas that I received as a gift a small while ago. They’re well loved, and when my puppy tore the leg the D&D team were incredibly helpful in assisting in my attempt to repair them. Special... もっと見る

企業が回答しました

5つ星のうち5の評価

I absolutely love Desmond and Dempsey. I have numerous pjs from this company and love them all. The cotton is crisp and soft and the colors stay bright wash after wash. They are also super fun and... もっと見る

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5つ星のうち5の評価

Absolutely love the latest pyjamas addition to my D&D’s collection ♥️ The linen is beautifully soft & the design a striking collage 😍 All my D&D’s are cherished & without doubt perfect to live... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. ・
  3. 紳士衣料店
  4. 婦人服店

Desmond & Dempsey について

当該企業による記述

We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.

They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.

It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.

Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them

It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.

Joel and Molly xx

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連絡先

4.4

優良

TrustScore 5段階評価の4.5

3613件のレビュー

5つ星
4つ星
3つ星
2つ星
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ネガティブなレビューの 100%に回答しています

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4.4

すべてのレビュー

(3,613)

過去12か月のレビュー数: 475件

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5つ星のうち5の評価

Love the quality and look

Love the quality and look of all the pieces I have purchased. Love lounging and sleeping in them. Lookin forward to my most recent order!

2026年9月22日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Daryl, 
Thank you so much for your review - we love to hear this! 
We hope you get lots of dreamy sleep in your D&Ds :)
Take care,
 the D&D team x

5つ星のうち5の評価

the best customer service I've ever…

the best customer service I've ever experienced nothing was to much trouble and sorted out my issue ASAP one very happy customer

2026年9月24日
自発的なレビュー
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dearest Christine, 
Thanks so much for taking out the time to write us a review. 
We are so delighted to hear that our team was able to help you with your order. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon. 
With Great Care, 
Team D&D xx

5つ星のうち1の評価

Pyjamas

I purchased some pyjamas last week - I have been trying to sort out an issue with the pyjamas shrinking and the sizing just very odd - I cannot get any response. Phone number not answered and no response from email.

The pyjamas are terrible quality - and I need a refund or exchange - I have sent photos - I would appreciate a response -

2026年9月23日
自発的なレビュー
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Claire,

Thanks for taking out the time to write us a review. 

Sorry to hear this. We can see we have replied to your emails and requested for some information. Please do check spam or junk folder as often times our emails may land in one of those folders. 

We will give you a call too in case our emails are not reaching you so we can sort this out for you!

Take Care,
Team D&D

5つ星のうち5の評価

Above and beyond customer service

Gorgeous pyjamas that I received as a gift a small while ago. They’re well loved, and when my puppy tore the leg the D&D team were incredibly helpful in assisting in my attempt to repair them. Special thank you to Mina for her prompt replies and generosity.

2026年9月8日
自発的なレビュー
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dearest Rebecca, 
Thanks so much for taking out the time to write us a review. 
We are so delighted to hear that our team was able to help you with your order. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon. 
With Great Care, 
Team D&D xx

5つ星のうち5の評価

Love my purchase

Love my purchase - always a massive fan of their brand and products !
Great service and quality

2026年7月7日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Madeleine,
Thanks so much for taking out the time to leave us a review. 
We are so glad to hear this and delighted to hear about this as we put in a lot of effort into creating these pieces for your comfort and a service that is smooth.  
Happy Lounging!
With great care,
Team D&D x

5つ星のうち5の評価

Mina was very responsive and helpful.

Mina was very responsive and helpful.

2026年9月17日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dear Laura, 

Thanks for taking out the time to write us a review. 

We are so glad to hear that our team was able to help you! They work hard to ensure you are supported throughout. x

Have a wonderful time lounging, 
Team D&D x

5つ星のうち5の評価

Amazing / arrived so quickly gorgeous…

Amazing / arrived so quickly gorgeous packaging and so fab am thinking of wearing it out to dinner!!!

2026年9月14日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dear Deborah, 

Thanks so much for taking out the time to write us a review. 

We are so glad to hear about this! We put in a lot of effort and care into making and packing them for you so nothing makes us more happy. x

Have a wonderful time lounging,
Team D&D x

5つ星のうち5の評価

Fast delivery

Fast delivery. Just waiting for my third purchase.
Sleepwear is comfortable and stylish. I will definitely buy again

2026年9月11日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dear Sharon, 
Thanks for taking out the time to write us a review. 

We are so very glad to hear about this! We can see your order is going to be delivered today so hope this reaches soon and treats you to lots of comfort. x

With great care,
Team D&D x

5つ星のうち4の評価

I have multiple D&D sets

I have multiple D&D sets. I love the brand and have been wearing them for years. Don’t let their website fool you tho - they are still a very small company! Mina in customer service is so sweet but she’s a one woman show….correspondence is often slow and there are occasional hiccups with orders which take a bit to resolve.

2026年9月11日
自発的なレビュー
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dear Stephs, 
Thank you for taking out the time to leave us a review. 

Thank you so much for your continued loyalty and kind words. It truly means a great deal to us. 

As a proudly independent brand, we remain a small, dedicated team, and we’re grateful for your patience when things take a little longer than expected. We’ll be sure to share your lovely words with Mina. 💛

Take Care,
Team D&D

5つ星のうち5の評価

Great service throughout

Great service throughout. Very very pleased with pyjamas!!

2026年9月9日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dearest Kim, 

Thanks so much for taking out the time to write us a review. 

We are so very glad to hear about this! Our team works hard to help all our lovely customers and nothing makes us more happy to know they were successful. x

Have the most dreamy sleeps,
Team D&D xx

5つ星のうち5の評価

I am absolutely thrilled with my purchase

I am absolutely thrilled with my new Desmond & Dempsey pyjama set! I managed to snag them during a sale, so I was already incredibly happy about getting such a great price on a luxury item.

But what completely blew me away was the packaging. Usually, when you buy something on sale, brands skimp on the presentation. Not Desmond & Dempsey! My order arrived beautifully packed in their signature, stunning leopard-print gift box, wrapped in cotton material.
Opening it felt like an absolute event. As for the pyjamas themselves—they are pure perfection. The quality of the cotton is exquisite and they feel like a total dream to wear.
They strike the perfect balance between cozy comfort and effortless elegance.
Desmond & Dempsey truly understands how to treat their customers right. To maintain this level of top-tier, luxury service even for sale items is rare. I couldn't recommend them more!
Iryna

2026年8月25日
自発的なレビュー
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dearest Iryna, 

We are so very glad to hear your feedback. Thanks so much for taking out time!

Nothing makes us more happy as we work real hard to make the best pieces and create the best experience for your leisure. Your feedback means a lot so thank you! 💛

Hope to see you back for more soon. 

With great care,
Team D&D xx

5つ星のうち1の評価
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Hazel,

Thanks for taking out the time to write us a review.

We’re sorry to hear your order hasn’t arrived just yet! Our standard delivery takes 3–5 working days, and we can see that your order is currently scheduled to arrive tomorrow. 😊
If it doesn’t arrive as expected, please drop our Customer Care team a message at Customercare@desmondanddempsey.com with your order number, and we’ll be more than happy to look into this and get it sorted for you.
Fingers crossed it’s with you very soon!
Team D&D

5つ星のうち1の評価

I placed the order on Monday morning…

I placed the order on Monday morning and paid for one day shipping, yet I still haven’t received my pajamas!

2026年9月7日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Dear Laurie,

We’re sorry to hear your order hasn’t arrived with Royal Mail just yet! We’ll be happy to look into this for you.
A member of our Customer Care team will be in touch shortly to help get this resolved.
Take Care, 
Team D&D

5つ星のうち1の評価

The voucher don’t lie. Oh, wait a minute…

I got the 15% off voucher which gave the impression that it was broad in application but it didn’t cover the PJs that I ordered for my wife. 🫩

2026年9月8日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Dorian,
Thanks for taking out the time to leave us a review.

Sorry to hear about this! We always aim to be as transparent as possible. The discount email includes the T&Cs in the footer, as well as an asterisk next to the code linking to them.

If you have any questions, we’d recommend reaching out to our Customer Care team, who’ll be happy to look into this and help wherever possible.

Take Care,
Team D&D

5つ星のうち5の評価

ooh love the lighter cotton and the…

ooh love the lighter cotton and the length of the shorts is perfect! more like these please! :)

2026年8月17日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Joey,
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
May you get lots of dreamy sleeps and comfort. x
Take Care, 
Team D&D x

5つ星のうち1の評価

Shocking customer service

Shocking customer service - I had an email exchange backwards and forwards until the issue of a gift in the wrong size was resolved. It should have been a simple process.

2026年8月31日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Alison,

Thank you for taking the time to leave us a review. We’re sorry to hear that you felt our customer service fell short of your expectations.

Having reviewed your case, we can see that our team was able to assist with your query and that the exchange issue was successfully resolved. That said, we’re disappointed to hear that your overall experience left you feeling this way.

A member of our team will be reaching out to you directly to better understand what went wrong from your perspective and to see how we can improve your experience.

Kind regards,
Team D&D

5つ星のうち5の評価

Love the products!

2026年8月25日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Masa, 
Thank you so much for your review.
We are so happy you love your D&Ds :)
Take care, 
the D&D team x

5つ星のうち5の評価

I have been very impressed with D&D’s…

I have been very impressed with D&D’s product quality and service overall since the very first order. We first purchased my husband a pair of pajama pants. The cotton is lovely and soft. The prints are really fun. We’ve since purchased him two further pairs and I also got myself a night slip.

When I purchased another night slip in the same cut and size in the archival sale that fit quite differently, the return process was simple and straightforward. We are huge fans.

2026年7月31日
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Sharone,
Thanks so much for taking out the time to leave us a review. 
We are so glad to hear this and delighted to hear about this as we put in a lot of effort into creating these pieces for your comfort and a service that is smooth.  
Happy Lounging!
With great care,
Team D&D x

5つ星のうち2の評価

You’re not paying for quality or fabric - just the marketing budget, beware

I ordered my pajamas about a month ago, a long leopard print nightgown. Wonderfully soft. Im a size 8 so ordered a small for comfort. Initially too big in the bust despite being on smallest straps so figured I’d need to get my needle and thread to adjust for myself. Un/Fortunately my husband did the laundry and washed my gown with regular laundry rather than delicates so it shrunk a bit resolving my alteration issue positively.

However I’m writing now having worn and washed the PJs multiple times in a month and am sad to report that I wish I hadn’t spent £100 on these PJs. It’s embarrassing I spent that much. They’ve torn once at the seam while rolling over in bed and once on the fabric when I’ve stood up. So lovely soft but VERY thin pajamas. Definitely don’t know what the £100 is for as it’s not fabric or craftsmanship so that just leaves design and marketing. I’m summary they won’t last if you actually try and sleep or move about at home in them.

2026年8月29日
自発的なレビュー
Desmond & Dempsey ロゴ

Desmond & Dempsey からの回答

Hi Wyne,
Thank you for taking the time to share such detailed feedback. We’re really sorry to hear that your nightgown has not held up as you expected, particularly after such a short period of time.
We’re pleased to hear that you initially loved the softness and feel of the fabric, but we’re naturally disappointed to hear about the tears you’ve experienced. This certainly isn’t the experience we want for our customers, and we’d like to look into this further to understand what may have happened.
Please can you reach out to us on Customercare@desmondanddempsey.com with order number and pictures of the tear so we can gather a little more information and see how we can best assist.
Thank you again for bringing this to our attention, feedback like this is important to us and helps us ensure we continue to improve both our products and customer experience.
Kind regards,
Team D&D

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