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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there... もっと見る

企業が回答しました

5つ星のうち1の評価

Received a parking ticket despite having paid via Desparking. They replied to one email saying they would look into it. Then nothing. I am now £100 out of pocket following failure of appeal to POPLA a... もっと見る

5つ星のうち5の評価

Straight and forward platform to use been using them for a while now worth the amount and quality

5つ星のうち1の評価

I'm still receiving 50 plus calls a day from private number, writing lies in a blog stating false accusations. Desparking is a fraudulent company which is running from a garage, without a co... もっと見る

すべてのレビュー

(90)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Canary Wharf

Parking at canary wharf used to be headache used, but DesParking has changed that completely. Now I can easily book a secure spot ahead of time and focus on my meeting without worrying about my car. The services is efficient and very reliable.

2024年7月23日
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Unknown page からの回答

Thank you for your feedback!

5つ星のうち5の評価

Great support team

Have been using this platform for sometime now never had any issues they have always provided great support with any issues that were raised and would highly recommend them.

2024年7月22日
自発的なレビュー
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback.

5つ星のうち5の評価

Covent Garden

DesParking has been a real find for me in convent Garden. The parking spots are always in ideal locations, and the app makes it so simple to reserve in advance. It saves me so much time and hassle, especially during busy weekends.

2024年7月21日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your positive feedback regarding our services in Covent Garden. We are thrilled to hear that our conveniently located parking spots and user-friendly app have made your visits to the area more efficient and stress-free, particularly on busy weekends.

We greatly appreciate your support and look forward to continuing to meet your parking needs.

5つ星のうち5の評価

Kensington

DesParking in Kensington is fantastic. I used to send ages driving around looking for a spot, but now I can just book in advance and have a guaranteed space. The customer service is excellent too. I highly recommend it to anyone needing reliable parking in London

2024年7月21日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your review of our parking services in Kensington. We are delighted to hear that our platform has made parking in the area so much more convenient for you. Ensuring that our customers have a seamless and stress-free experience is our top priority, and it’s gratifying to know that our advance booking system and customer service have met your expectations.

We appreciate your recommendation and look forward to continuing to provide you with reliable parking solutions in London.

5つ星のうち5の評価

Soho

I love using DesParking whenever I'm heading to soho. The booking process is quick and easy, and the sports are always in great locations close to where I need to be. It's made my evenings out much more enjoyable knowing I don't have to stress about parking

2024年7月21日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback on DesParking. We’re delighted to hear that you enjoy using our service when visiting Soho. It’s great to know that our quick and easy booking process, along with our convenient parking locations, have contributed to more enjoyable evenings out for you.

We truly appreciate your support and look forward to continuing to provide you with reliable parking solutions.

5つ星のうち5の評価

Chelsea

DesParking is a game-changer for parking in Chelsea. The area is notoriously difficult for finding spaces, but with DesParking. I can book in advance and avoid all the hassle. The app is straightforward, and the locations are always perfect for my needs

2024年7月20日
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Unknown page からの回答

Thank you for your feedback!

5つ星のうち5の評価

Shoreditch

Parking in Shoreditch has never been easier thanks to DesParking. it's so convenient to have a reserved spot waiting for me, especially in such a busy area. The prices are reasonable, and the service is reliable. Definitely my go-to for parking in London!

2024年7月20日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback, we hope to see you again soon.

5つ星のうち5の評価

Westminster

I've been using DesParking for my trips to Westminster, and it's fantastic. The app is user-friendly, and the parking spots are always in prime locations. The security is top-notch, so i never worry about my car. it's made my visits to central London much more steress-free

2024年7月20日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback.

5つ星のうち1の評価

SCAM

Paid for time to park in a spot but then received a parking fine a week later meaning they did not register my vehicle. Went to contact customer service to no answer on the phone and a dodgy email address where the message did not send. Do not purchase parking from this company whatsoever

2024年7月12日
自発的なレビュー
Unknown page  ロゴ

Unknown page からの回答

Thanks for your fake review we have been made aware of what you do, we have had no record or contact from anyone with your details or information if not we would have dealt with it immediately and made sure we could help.

We also have seen the other fake reviews you have left with the same accounts.

Thanks for your time we hope you have a nice day.

If you require any further assistance contact us on support@desparking.uk

5つ星のうち5の評価

Camden

DesParking in Camden a lifesaver! I frequently visit Camden Market, and finding a spot here used to be a nightmare. With DesParking, I can easily book a space in advance, and it's always ready when I arrive. The convenience and peace of mind are unbeatable. Highly recommended!

2024年7月19日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback. We hope to see you again soon.

5つ星のうち5の評価

Perfect for City Parking

Finding parking in the city used to be a nightmare, but DesiParking has made it a breeze. I can book a spot in advance and know that I'll have a guaranteed space waiting for me. It takes the stress out of driving downtown, and I love the convenience. DesiParking is a game-changer for urban drivers.

2024年7月17日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback! We are called DesParking you might want to make a correction.

Have a nice day!

5つ星のうち5の評価

Great Customer Service

DesParking has excellent customer service. I had an issue with my booking last week, and their support team was quick to resolve it. They were friendly, professional and made sure I was satisfied with the outcome. It's rare to find such dedicated support these days. Kudos to the DesiParking team!

2024年7月17日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback. Hope you we met your standards and we hope you use us again.

5つ星のうち5の評価

Affordable and safe parking

I've been using Desparking for a few monthsnow, and it's saved me a lot of money compared to traditional parking garages. The sports are always well-maintained and in safe areas. Plus, the detailed descriptions and photos help me know exactly where I'm parking. I'ts a fantastic service!

2024年7月17日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback.

5つ星のうち5の評価

Convenient and Easy to use

I recently started using DesParking, and i Couldn't be happier with the experience. The app is incredibly used-friendly, and i can find parking sports in my area. The booking process is seamless, and I've never had an issue with my reservations. Highly recommend it to anyone looking for a reliable parking solution

2024年7月17日
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback! We hope to see you again soon.

5つ星のうち1の評価

Paid for parking in Canary Wharf Byng…

Paid for parking in Canary Wharf Byng Street, found the parking closed.

Customer Service impossible to reach - they reply with a standard message saying "we are investigating" even after months and refuse to refund.

Awful experience

2024年6月8日
自発的なレビュー
Unknown page  ロゴ

Unknown page からの回答

Dear Piero,

We're sincerely sorry to hear about your recent experience with DesParking. We strive to provide reliable and convenient parking solutions.

We understand your frustration with the closed parking location and the difficulty reaching our customer service team. This is not the level of service we aim to provide. Please allow us to address this issue promptly. Could you please provide us with your booking details so we can expedite the investigation and resolve this matter to your satisfaction, including processing a refund?

Your feedback is invaluable, and we are committed to improving our service. We appreciate your patience and hope to restore your trust in DesParking.

Best regards,
DesParking Customer Support

5つ星のうち1の評価

Very Upset and annoyed

Paid for parking in Canary Wharf parked in the car park from the picture on the website however I recieved a £60 parking fine from National Parking Control.
Not a happy customer and will not use them again.

2024年6月28日
自発的なレビュー
Unknown page  ロゴ

Unknown page からの回答

We regret to inform you that you parked in the incorrect space in Canary Wharf. Our esteemed hosts provide several designated parking areas for our guests around the Canary Wharf area which you did not go to the correct parking.

Unfortunately, despite clear instructions and guidance on where to park, the fine was issued because the proper parking area was not utilised and instructions were not followed by yourselves after being given multiple clear instructions on where to park.

We apologise for any inconvenience this may have caused.

Should you require further assistance, please feel free to contact us at:
support@desparking.uk

5つ星のうち1の評価

Impossible to find

Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there is no signs anywhere indicating where to go. Only for other companies pay to park by phone.
No answer on any of the contact information on the website. No security staff anywhere. Ended up having to pay again with the other companies who had signs up.
Desparking refused refund despite of this.
Do not use scam company.

2024年7月7日
自発的なレビュー
Unknown page  ロゴ

Unknown page からの回答

Thank you for your feedback Claire Dann. We would like to clarify that the booking you made was for the Morrisons car park, which includes a residential side clearly indicated in the instructions and on Google Maps. The address, as listed online, is 99 Rathbone Street, leading directly to the Morrisons car park.

It appears there is a contradiction in your statement. You mentioned parking in the correct place but then chose to pay again unnecessarily. This decision is perplexing, as our instructions clearly detail the correct parking location.

We regret to hear about your dissatisfaction and the reported rude experience with our customer service team. Our records show that you were repeatedly informed of being in the correct parking area.


We aim to provide clear directions and effective customer service, and we apologise for any inconvenience you faced. If you require further assistance or clarification, please do not hesitate to contact us at: support@desparking.uk

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