Excellent service as usual. The products are always great quality and shipment is very good.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Communication poor but products seem fine. Delivery was advised as 2/3 days via Royal Mail but the order hadn't been dispatched 3/4 days after ordering. I emailed to query, and was sent a dispatch ema... もっと見る
I purchased some fresh rosemary from this store and was blown away by its quality and aroma. It really elevated the dish I was making and I can't wait to use it again in future recipes. I highly recom... もっと見る
Absolutely shocking. Takes over a week to dispatch anything, non-existent customer service, no one replies to a single email, can’t contact on social media, no telephone number, ordered items a week a... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Edible Dried Flowers & Petals, Quality Loose Leaf Tea, Roots, Barks, Herbs & Spices. Top Quality with Reasonable Prices
連絡先
Nottingham, 英国
- sales@dgstoreuk.com
- dgstoreuk.com
3.3
まあまあ
561件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
good price and great quality
2024年4月18日
I buy tea and it is very good quality
I buy tea and it is very good quality. Packaged well. Always great service from here and fast delivery. As a regular customer, will continue to recommend and use myself. 👏
2024年3月27日
自発的なレビュー
Always consistently good dried flowers…
Always consistently good dried flowers that I receive.
2024年3月22日
Fantastic quality product range at very…
Fantastic quality product range at very reasonable prices. Highly recommend
2024年2月1日
I ordered marshmallo roots
I ordered marshmallo roots. The delivery was in time and the product is also good quality. I would order it again.
2024年3月9日
Wonderful company to do business with
Wonderful company to do business with. Great service, products and prices
Would highly recommend them.
2024年2月22日
Well packaged dispatched with tracking.....
Well packaged and sent through royal mail with tracking, providing a safe arrival of my order
Update, was asked to leave reviews for free products on subsequent order.....not good
2024年2月15日
Mycotoxins in the Lapacho
Mycotoxins in the Lapacho. Avoid buying it from this seller. And they keep pestering me to leave a review so here it is!
I did actually request a refund but never received it.
If you are against freedom of speech then why bother having reviews?
2024年1月24日
DGStoreUK からの回答
We take product quality and safety very seriously. All our products, including Lapacho, meet the strict regulatory standards required for sale, ensuring they are safe for consumption.
We would also like to point out that you have not contacted us regarding this issue, requested a return, or provided any evidence to support your claim. Making such serious accusations without proof appears to be an attempt to unjustly damage our reputation.
As for review requests, they are automatically sent to all customers as part of our standard practice, allowing for honest feedback—whether positive or negative. However, leaving a review remains entirely optional.
If you have legitimate concerns, we encourage you to reach out so we can address them properly.
Best regards,
Dawid
DGStore UK Customer Support
Took a bit longer then I expected for…
Took a bit longer than I expected for the product to be delivered, but it’s gorgeous, thank you.
2024年2月2日
Excellent service and very quick…
Excellent service and very quick delivery. Very happy with the service.
2024年2月1日
Fantastic selection
Fantastic selection of all my favourite teas, dried flowers and herbs. Great, fast service and delivery and everything comes well packaged and well labeled.
2024年1月28日
Wow to the colourful petals - AMAZING
Just WOW!
ordered some petals for use in my wax melt products and I cannot believe how bright and colourful they are!
Exactly like the photos and I’m absolutely made up with the quality and value for money. Plus delivery was spot on too (UK based)
Will be back for more! 😍
2024年1月6日
Prompt despatch
Prompt despatch, items as advertised, and well packaged would recommend and will be using this supplier again ahen needed
2024年1月19日
Never got my order.
Never got my order.
Royal Mail tracking says they waiting for them to despatch the order, never went past that point, contacted them, first they told me they will look into it once they get back in the office, reminded them, no answer.
£33 down tye drain.
Shame, I dealt with them before with no problem.
edit:
Took a liitle longer due to the holiday out of office hours but I got my money back and after I placet a new order.
So things turned out fine after all.
2024年1月18日
DGStoreUK からの回答
We sincerely apologize for the inconvenience you experienced. Your package was returned to us after some time due to an illegible address on the shipping label, which unfortunately prevented successful delivery.
As soon as we received the returned parcel, we issued a full refund for your purchase, including all associated costs.
We truly regret any frustration this may have caused and appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Dawid
DGStore UK Customer Support
Usual high standards
2024年1月6日
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