Diablo sugar free レビュー 

23
TrustScore 5段階評価の3.5

3.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have purchased ALOT of sugar free items as sugar triggers my migraines. Vast majority of sweet sauces are really not great. Occasionally I find a nice one. The strawberry sauce is very nice and no nas... もっと見る

企業が回答しました

5つ星のうち1の評価

Last 3 orders have contained incorrect items. The first was corrected, though I had to contact customer service three times before anything happened. The second time I decided to live with it due to... もっと見る

5つ星のうち5の評価

Amazing, first discovered Diablo on a site called onbuy. I ordered a hamper as I am a type 1 diabetic that enjoys a snack but everything I was eating was obviously interfering with my blood glucose, a... もっと見る

5つ星のうち1の評価

Absolutely shocking customer service Placed an order, order was left in a random place even though I was home so didn't receive Spoke to Royal mail who agreed and asked me to contact Diablo... もっと見る

企業情報

  1. 食品製造業者
  2. 飲食料品輸出業者
  3. 食品メーカー
  4. 食品提供業者
  5. 健康食品店
  6. コーシャー食料品店

当該企業による記述

Diablo Sugar Free is Europe's largest no added sugar confectionery brand. Since 2010 we've been proving that giving up sugar shouldn't mean giving up the things you love, and today our range runs to more than 117 products across 11 categories, sold in over 126 countries. Our entire range is sugar free or no added sugar, and in most categories we offer both. That covers chocolate bars, boxed chocolates, biscuits, cookies, gummies, boiled sweets, wafers, spreads, peanut butters, cakes, muesli bars, dessert sauces and protein bars. We sweeten with maltitol, stevia and other alternatives chosen for taste rather than compromise. Quality and integrity sit behind every product, with Halal, Kosher, vegan and gluten free options across the range. Full ingredient and nutritional information is on every pack so you always know exactly what you're eating. We supply supermarkets, health food retailers, pharmacies and independent stores worldwide, and sell direct to customers through diablosugarfree.com with delivery across the UK and internationally. Whether you're cutting back on sugar, following a low carb or keto approach, managing your intake for health reasons or simply looking for a better everyday treat, Diablo gives you the full confectionery aisle without the added sugar. Questions about ingredients, allergens, orders or wholesale? Our team reads every review and reply here, and you can reach us directly through the contact page on our website.


連絡先

3.3

まあまあ

TrustScore 5段階評価の3.5

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 14%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.3

すべてのレビュー

(23)

過去12か月のレビュー数: 16

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Wow, vile tasting produce.

Wow, after recently being diagnosed with type 2 diabetes, I decided to try a few diablo products. I purchased some cookies and some sweets via amazon. They are the worst tasting things I have ever eaten. The cookies, unpleasant. The sweets, vile. They were that bad the aftertaste made me gag. I ended up throwing it all in the bin. A total waste of 'food' and money.

2025年8月5日
自発的なレビュー
Diablo sugar free ロゴ

Diablo sugar free からの回答

Hi there,

Thank you for taking the time to write, and we're sorry the products weren't for you. That's a genuinely disappointing first experience, particularly when you were trying something new after a diagnosis.

Taste is subjective and sugar alternatives divide opinion more than most ingredients. Maltitol in particular has a distinct aftertaste that some people don't get on with at all, while others never notice it. If you would be open to trying again at some point, our stevia sweetened lines taste quite different and might suit you better.

We'd also like to put things right on the money side. If you get in touch through the contact page on diablosugarfree.com with your order details, we'll arrange a refund for what you bought.

Best wishes,

The Diablo Care Team

5つ星のうち5の評価

Maple syrup is divine

Have purchased ALOT of sugar free items as sugar triggers my migraines. Vast majority of sweet sauces are really not great. Occasionally I find a nice one. The strawberry sauce is very nice and no nasty after taste. But… the maple syrup is utterly gorgeous. By far the best dessert sauce I’ve tried. Really scrummy and even though a little thinner so close to the normal traditional high end maple syrup.

2026年7月23日
自発的なレビュー
Diablo sugar free ロゴ

Diablo sugar free からの回答

Hi Annette,

This made our morning. Thank you.

The maple syrup was one of the harder ones to get right, so hearing it stand up against traditional high end maple syrup is about the best feedback we could hope for. You're right about the consistency being slightly thinner, that's a trade off of taking the sugar out, and it's the one thing we're still working on.

Good to hear the strawberry sauce landed well too. If you haven't come across them yet, the chocolate and caramel sauces are made the same way and tend to be a hit with people who like the maple.

Thanks again for taking the time to write this.

Best wishes,

The Diablo Care Team

5つ星のうち5の評価

Tastiest sugar free and no added sugar…

Tastiest sugar free and no added sugar biscuits I have tasted. Bought a variety of flavours and found them tasty without any sort of after-taste from any sweeteners.

2026年6月24日
自発的なレビュー
Diablo sugar free ロゴ

Diablo sugar free からの回答

Hi Sean,

Thank you, that's great to hear.

The aftertaste is the thing we get asked about most, so knowing it didn't come through across a range of flavours is exactly the feedback we want. It's the part that takes the longest to get right.

Glad you found some you like.

Best wishes,

The Diablo Care Team

5つ星のうち5の評価

tasty

tasty, rec for others!

2026年4月18日
自発的なレビュー
Diablo sugar free ロゴ

Diablo sugar free からの回答

Hi Galit,

Thank you, and thanks for spreading the word. That's how most people find us.

Best wishes,

The Diablo Care Team

5つ星のうち5の評価

Love their stuff

Love their stuff, both very tasty and great in terms of nutrients/sugar contents. Dont feel guilty after eating it lol

2026年4月25日
自発的なレビュー
Diablo sugar free ロゴ

Diablo sugar free からの回答

Hi Benji,

Ha, the no guilt part is pretty much the whole idea. Glad it's working.

Thanks for taking the time to write, we appreciate it.

Best wishes,

The Diablo Care Team

5つ星のうち5の評価

Very tasty

Bought for my dad, honestly thought it would be crap - but he really liked it! Good stuff

2026年4月23日
自発的なレビュー
Diablo sugar free ロゴ

Diablo sugar free からの回答

Hi there,

Ha, we'll take that. Low expectations exceeded is a good place to start.

Glad your dad enjoyed them, and thanks for taking a chance on us.

Best wishes,

The Diablo Care Team

5つ星のうち1の評価

Be very careful

Be very careful if you want to buy this company's products. If you have a problem you cannot call the company and they do not respond to email. Use a credit card and not a debit card for your transaction so that the credit card company can resolve your issue.

2026年4月16日
自発的なレビュー
5つ星のうち1の評価

Out of date

Bought aero type chocolate bars off them ive had them many times as well as many other products which have all been good 👍
However this time they were out of date by 2 years they were stale horrible and not edible at all and worst thing they for my mum on mother's day 😢 cust services send pics of dates on packages and they'd refund sent pics 3 times and they said never received everything the email was received with the attachment so I got nothing check dates people or you might as well chuck money in bin my dad ordered these for me if diabolical read it same last name

2026年3月15日
自発的なレビュー
5つ星のうち1の評価

Scammers

I ordered online and received iam contacting them since last months they are not responsing.

2025年12月17日
自発的なレビュー
5つ星のうち1の評価

Chemical cocktail

Chemical cocktail, disgusting. Apple cake contains 24 additives including 4 high risk carcinogens. The cake stinks of plastic and chemicals, it’s inedible. It should be banned.

2025年10月15日
自発的なレビュー
5つ星のうち1の評価

No response from Customer service

Last 3 orders have contained incorrect items. The first was corrected, though I had to contact customer service three times before anything happened. The second time I decided to live with it due to time considerations. When an identical error happened again next time, I contacted them and two weeks later I have still not heard anything from them,

Even though customer service on many sites I buy from is very poor these days, as people use auto and AI responses in place of actual people, Diablo is still at the bottom of the pile. Absolutely terrible.

2025年9月22日
自発的なレビュー
5つ星のうち2の評価

Nutrition information incorrect on product I purchased

I have been purchasing Diablo sugar free stuff for years. However recently I discovered a discrepancy on the nutritional information of the chocolate wafers. Basically the packing states 44 Calories per 2 wafers but it’s actually per wafer so consuming 2 would double the calories to 88. So in and so forth. When I contacted Diablo to correct this information I didn’t get any reply back. So the packing information is still incorrect. It’s not a major thing for sure but anybody watching their calorie intake may well not me too happy with this. Just look at the product with and calorie per 100g and then per wafer and it will show the discrepancies.

2025年4月8日
自発的なレビュー
5つ星のうち1の評価

Used to be good products but poor customer service

Used to be good products, but very poor to no customer service now and they never seem to learn. I just bulk bought a whole load of bars and when they arrived I see they've only a few months till they're out of date! If you're going to take bulk orders Diablo, do the sensible thing and send out products with at least a year left, or nearly a year left - otherwise DROP YOUR PRICES ACCORDINGLY BECAUSE OF THIS FACT, ie you clearly know they're old stock with not long to expire, sell them off cheaply.

This isn't the first time Diablo have done this to me, I think they're generally staffed by people who simply don't check things or bother thinking about their customers or even why people buy their products.

I emailed them to complain and got back a pretty rude reply that ignored my complaint and simply said only under 3 months will items go on sale. Nice tone of email Diablo. Think some of your staff need some customer care training.

You've lost another customer for good. Not a very nice company.

2024年12月28日
自発的なレビュー
5つ星のうち1の評価

Customer service- Non existent

Absolutely shocking customer service

Placed an order, order was left in a random place even though I was home so didn't receive
Spoke to Royal mail who agreed and asked me to contact Diablo

I have contacted them 5 times for them to state the obvious it was left

No reply
Now having to go through credit card company and contact trading standards

2024年11月22日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報