Shocking quality , the colours were all wrong , the number packets did not match the numbers on the canvas , clearly not from UK. Tried to contact for refund and they have blocked my email. Will be co... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I love my diamond art kit this is the second one I have purchased from diamond art and am very happy with both.I find doing diamond art very relaxing and very rewarding .From time of order to deliver... もっと見る
This was my first time buying from Diamond Art UK and it was as a fantastic experience. It arrived in the time listed, and the picture itself is high quality and looks great when completed. The m... もっと見る
Extremely pleased with my purchase. Had a special picture from my photos made for my daughter’s birthday. She loves it and the extra tools that came with it too. All the diamond pieces are in resealab... もっと見る
ネガティブなレビューの 69%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shocking quality
Shocking quality , the colours were all wrong , the number packets did not match the numbers on the canvas , clearly not from UK. Tried to contact for refund and they have blocked my email. Will be contacting bank for a refund.
I love my diamond art kit this is the…
I love my diamond art kit this is the second one I have purchased from diamond art and am very happy with both.I find doing diamond art very relaxing and very rewarding .From time of order to delivery was excellent.
Thank you diamondart
Placed an order buy 2 get a 3rd free
Placed an order buy 2 get a 3rd free. Numerous emails sent as only received the 2 I paid for. Eventually offered me the sum of £3 to compensate. What kind of offer is that. Just send me the items ordered.
Will not buy from them again
Ordered my own picture
Ordered my own picture, enjoyed doing the picture and very well labeled
i ordered a white sailboat diamond art.
i ordered a white sailboat diamond art.
it took longer than expected to come but brilliant picture
and so many options on this site. worth the money!
Poor quality
Poor quality, not uk based, 3 canvases 2 of which are squashed into 1 box. 1 incomplete set of tools and no wax to do said project, misled on google search as diamond art club stockists. A lot of money for the same things I could have got from SHEIN or Temu

Diamondart からの回答
Worst experience ever
Worst experience ever! I bought from this company as it was shows as Uk with an address in Derby, this is not in the UK it is in china, the item I received I could have got the same quality from Temu at a fraction of the cost. I paid extra for frames, what I got was pieces of wood. The canvases are cheap and nasty, the tools supplied are pointless, they arrived all stuffed into one very bashed up box, no good for a present, absolute rubbish. Have asked for a refund numerous times and been told they’ll refund me £3 for the inconvenience, now raised a dispute with PayPal, I’m so disappointed, I’d really hoped that after being misled and waiting so long, that once they arrived they’d be beautiful and that wouldn’t matter, so shocked to receive such a bad product.

Diamondart からの回答
I absolutely loved my diamond painting
I absolutely loved my diamond painting, I was able to take my time doing it, so it lasted a few weeks to complete it. It’s such a therapeutic hobby and I will absolutely be ordering some more.
Really nice clear easy symbols to read…
Really nice clear easy symbols to read and very sticky canvas
Great for teenagers and newcomers!
Really good product-user engagement and a great step-up for children from something similar such as sequin art.
The country side last one I did is framed and on my…
The last one I did is framed and on my wall I have ordered a second one which I am waiting for and I would recommend them to anyone everyone that sees them thinks they are good so keep on selling them The delivery is a bit slow but well worth the wait
Brilliant item
Brilliant item. Very easy to do . Fantastic service. Plenty of gems included so you won’t run out
Fantastic Quality and a Good Price
This was my first time buying from Diamond Art UK and it was as a fantastic experience.
It arrived in the time listed, and the picture itself is high quality and looks great when completed. The materials were provided were also excellent, with a heart-shaped wax provided in a little airtight container to prevent it from drying out, and a drill pen with a multitool attached.
I’ll definitely buy from here again!
Service and quality of goods excellent…
Service and quality of goods excellent some others I have had were not sticky in places but these are absolutely outstanding . Will never buy any others from now on
My first choice for diamond art!
They have such a wide range of products, and they're all really high quality. Plus, they've signed a pledge that they won't use any AI generated work, which means you're supporting actual artists! They also send their gems in zip lock bags, which means its really easy to find the gems you need.
I wish I had read the negative reviews…
I wish I had read the negative reviews before placing an order. It has been 8 days and the order status just says "unfulfilled", have tried emailing directly and also using the contact form on the website and not had a reply. Would be nice to know what is happening with my order. Will give them 14 days as per their own shipping timescales and will then be requesting a chargeback through my bank as I just don't feel this is genuine. If you are intending to reply to this comment as you have with others with "please send me a direct email to "support @ diamondart.uk" I have done. Several times. Please respond.
No customer service
Ordered on 5th February.
Still not received order 12 days later.
No one to contact. Sent emails nothing.

Diamondart からの回答
I ordered a Custom Diamond Painting from Diamondart UK
I ordered a Custom Diamond Painting the end of January. I honestly believed this company was based in the UK. It was a photo from my daughter’s wedding. When I received the painting, I soon realised that because the two faces were small in the image, details were lost. This was confirmed when I started applying the diamonds, in fact the faces looked even worse. May I suggest that in the description you make it clear that images with larger and clearer details will be more suitable for a painting than anything small.
I realise now that I could have ordered the same thing from Temu also based in China for £4 or £5 and I paid £18 . Yes it was packaged well but unfortunately I will not be finishing this one.
Yorkshire Terrier
Really enjoyed this Diamond Dotz, picture of Yorkshire Terrier, beautifully created. The colours were excellent and the little squares were very well created.
Would love to do another.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







