Dicci レビュー 

Don't buy from them, I had to send several e-mails before they finally ship my order, I ordered a stone ring and when I openned the box the stone was not even glued to the ring ?? I had to buy expensive jewelry glue to fix it myself, that shows how much they care for they products. don't waste your time.

Encomendei um colar em janeiro , ok envio top , passado 15 dias ao tirar uma camisola o colar arrebenta , contactei a loja , paguei o envio para lá , o reparo e o envio para minha casa , chegou a dia 27 de fevereiro, tudo bem , o colar tinha uma mancha preta mas tudo bem , hoje dia 14 de abril sinto o colar a picar me o peito , tirei para ver o que se passava e o colar tava a desfazer-se , concluindo em 3 meses de uso se tanto o colar só deu problemas , para o preço que foi a qualidade não vale nada .
Exijo o meu reembolso ou que falem comigo pois o produto não é a qualidade que eles garantem que seja .
Ps: fiz tb a review no site , até quero ver se a vão postar

This site is a scam. The products are of poor quality and when you try to return it they have excuses not to give you your money back. Avoid buying here.

I ordered a ring on November 30, 2023, it was shipped and since December 06, 2023, it has not moved according to the tracking site of the post office.

Since December 06, 2023, I've been fighting with Dicci for help. But the only answers given are "we've made a request to the Portuguese post office and they have to deal with the French post office."

As I write, it's January 15, 2024, i.e. 1 month and a half, and still no help / news from DICCI.

Of course, they've received the money, but they don't want to do anything for me: no return of an item, no refund, nothing at all...

I should never have ordered from them, and I don't think I'll ever receive my ring or my money again ....

I order a 2 bracelets two months ago and I dont know where my order is.They sent me no tracking number and when I sent them an email a bot replied to me saying unrelated stuff.Help me track my order!

They've shipped it instantly and it arrived really fast.
It was great communication also and the product was worth it.

Fast Shipping, high quality and good prices. costumer support is very fast but don't work at weekend.
Overall excellent experience

I made 2 purchases from this website, with a year of distance between them. I have to say the quality is astonishingly good for the price Dicci offers: I have items I bought more than one year ago that are still perfect.

I made my second purchase last month, and the Italian delivery company had problems with my package (not Dicci's fault), so I also had the (un)pleasant occasion to test Dicci's customer service. What can I say? They have been fast-replying, kind, precise and reliable. Pedro, the person who assisted me, answered my emails even 2 times on the same day and showed full availability to solve the delivery problem. This is not something that is seen very often nowadays.

To conclude, my experience has been fantastic both with the quality of the product and their customer service, so this is a deserved 5 stars for my first review on TrustPilot.

Bom serviço, boas peças e chega tudo dentro do tempo previsto em ótimas embalagens!