Great company to deal with, even emailed to double check sizes of pins and holes etc before sending bucket out. Any queries were answered quickly fab communication! Thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Always helpful and cheerful customer service, they know what they are talking about. One of our purchases was a riddler bucket we had them fabricated over a year ago and despite working hard every day... もっと見る
企業が回答しました
Great product, great price and great customer service with fast delivery. Literally nothing else I can say other than that I will be a repeat customer going forward. Many thanks.
企業が回答しました
Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.
連絡先
Unit 1, Power Park, WS15 1UZ, Rugeley, 英国
- 01889 503020
- sales@digbits.co.uk
- digbits.co.uk
4.8
優良
237件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From design to delivery,
The ordering was easy and straightforward picking out of what’s available item size and payment system a breeze delivery times excellent quality and workmanship from design to the welding of components top notch, what more can you want ,
2025年8月4日
DIGBITS からの回答
We always try our best. It's great to know when we hit the mark with our customers. Thanks for the kind feedback.
Thanks!
This is the first time i have purchased from 'Digbits'. Very clear on-line purchasing platform. Thank you for the call after I made the purchase of the track for my JCB 8014 to check I ordered the right one. Much appreciated!
Regards,
Melvin Johnson, Nantwich.
2025年7月25日
DIGBITS からの回答
Check twice, fit once! Thanks for the order.
Smooth Transaction
Easy to order, great guidance on sizing and speedy delivery.
Will be using again.
2025年8月1日
DIGBITS からの回答
Thanks. We've tried to make it all as simple as possible. Glad it worked out for you and thanks for your order.
DIGBITS からの回答
We always do our best - glad the carrier did their bit too. Thanks for the review.
Great staff who rang us twice to…
Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of tracker he needed. Brilliant service couldn’t fault them
2025年7月30日
DIGBITS からの回答
Where we can we'll always check twice, ship the right part first time. Glad it worked out for you. Thanks for the review.
DIGBITS からの回答
Online should be easy. Glad you found it so.
DIGBITS からの回答
Thanks for the review. We thought it was about time there were decent t-shirts for us excavator enthusiasts - so we designed some.
Very helpful with a phone call to…
Very helpful with a phone call to confirm sizes, very quick delivery and a perfect bucket for the job
2025年7月2日
DIGBITS からの回答
Thanks for the kind review. We always double-check hitch settings, because the dealers aren't always reliable on what they fit to the machines they sell. We just want to ensure customers get buckets and attachments that fit.
Bought a rake riddle bucket
Bought a rake riddle bucket. Dimensions are tiny and capacity way off for machine. Mine's a 3.5 ton but the bucket looks and feels more like something off a 1.5 tonner. Yes its just under 1200 wide but the design is over 90 degrees making the mouth of the bucket narrow and the capacity is seriousl reduced. The quality is good. Just undersized. I just measured it and the opening is 330mm including the tines which are over 100mm long and is exactly the same size opening as the grading bucket on my 1.2 ton yanmar. By comparison the opening on the grader bucket for the 3.5 ton machine is 450 mm. Bit dissappointed to be honest. I gave Digbits a ring but appart from allot of flannel from someone who obviously doesn't work onsite got nowhere. Les
2025年7月18日
自発的なレビュー
DIGBITS からの回答
What you ordered was a General Purpose Rake Bucket, not a Riddle Bucket. A Riddle Bucket would be around 900mm wide, maximum. The General Purpose Rake is wider and uses a smaller shell size, in order to keep the attachment weight manageable. It's more than twice the weight of a 1.5t ditching bucket. If you want more height and depth, you need a Riddle Bucket, but that is a more expensive option.
It's unfortunate you've had this for a month and used it, but we will take it back if you want to return it.
Excellent customer service
I’ve placed 2 orders for buckets now for my JCB 8008 and been very pleased with them and all communication with the customer service team was quick 1 bucket was in stock and delivered the next day would definitely recommend DIGBITS
2025年7月10日
DIGBITS からの回答
Thanks for the review. That's the advantage of dealing directly with a British manufacturer - what we don't stock we can make quickly. You're not waiting 6-8 weeks for sea shipping.
DIGBITS からの回答
Thanks for the order. We always try our best.
Good service as usual
Ordered a ripper came the next day what more could you want excellent service as normal
2025年7月2日
DIGBITS からの回答
We can't always hit that delivery speed on custom attachments, but when we can, we will. Thanks for the order.
Yet another great piece of equipment…
Yet another great piece of equipment delivered very quickly
2025年7月2日
DIGBITS からの回答
Thanks for the repeat business. Great to know we're earning trust.
Fabulous customer service
Fabulous customer service, great products, delivered quickly. Highly recommended.
2025年6月17日
DIGBITS からの回答
Thanks Stuart. We always try our best and appreciate your custom.
Part of my package went missing
Part of my package went missing, the lost part was promptly replaced, great job
2025年6月24日
DIGBITS からの回答
Sincere thanks for the honest review. It is a shame the parcel carriers don't always play their part, but we are glad you did eventually receive everything.
DIGBITS からの回答
Thanks Mark. Great customers deserve great service. Simple.
DIGBITS からの回答
We always try our best. Thanks for the order.
Good quality and durable machine parts
Good quality and durable machine parts. Used these people before, now my go to company for anything in their field.
2025年6月25日
DIGBITS からの回答
Thanks for the kind review and business.
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