Dingmun レビュー 404

Dingmun からの回答

2025年10月4日

Hi, Thank you for sharing your feedback with us. We’re glad to hear you like the color and how the rug looks in your garage!

We’re sorry to hear about the shipping delay and the wrinkles you experienced. Please feel free to reach out to us at support@dingmun.com
, and our team will be happy to share some quick tips to help smooth out the wrinkles and buckles more easily.

We truly appreciate your support and look forward to making your experience even better.

Best regards,
Alex

Dingmun からの回答

2025年10月4日

Hi Stephane,

Thank you so much for your 5-star review!
We’re delighted to hear that you’re happy with the speed, efficiency, and quality of our product. Your support means a lot to us!

We look forward to serving you again soon.

Best regards,
Handy

Dingmun からの回答

2025年9月30日

Hi Richard,
Thanks so much for your review!
We’re really happy you liked the stickers 💖. Sorry about the tracking not updating smoothly — we’ll work on improving that for a better experience next time.
Appreciate your support and we’d love to see you again on a future order

Dingmun からの回答

2025年9月28日

Hi Debra,
Thank you so much for the 5 star review! We are so happy to hear the whole process went smoothly. Even with international shipping, we still do our best to deliver quickly, so your feedback means a lot. We really appreciate your referral and look forward to serving you again soon!

Dingmun からの回答

2025年9月28日

Hi Johnny,
Huge thanks for the wonderful review! It was a pleasure collaborating on your print—glad the design process and preview/proof gave you confidence before we went to print. We appreciate your trust and can’t wait to work with you on the next project!

Dingmun からの回答

2025年9月25日

Hi Levi — Thank you so much for your compliments! We're glad you like the stickers, and we're sorry for the problems you've had. We'll try to do better in the future. If you need any assistance, we're always here to help you via email at support@dingmun.com. Thank you again for your patience and support!

Dingmun からの回答

2025年9月25日

Hi Steven,
Thank you for sharing your experience, and we’re truly sorry for the issue you experienced. We’ve just sent you an email with simple, step-by-step tips to smooth out the folds and wrinkles. Please feel free to reply to that email anytime — we’re here to help and will stay with you until everything looks great. Thanks again for giving us the chance to make this right.

Dingmun からの回答

2025年9月23日

Hi Charles,
We want to express our sincere gratitude for your understanding regarding the unexpected delay with your order #2075943 due to recent customs clearance changes. We recognize the frustration this has caused you, and we deeply apologize.

To address this promptly, we have taken immediate action by sending you a direct email with more details and next steps. This is important to ensure we resolve the issue to your complete satisfaction.

We truly appreciate your patience and continued trust in Dingmun. Should you have any further questions or concerns, please don’t hesitate to reach us at support@dingmun.com
. Our dedicated team is here to assist you.

Dingmun からの回答

2025年9月20日

Hi Jacques,
Thank you for your kind feedback! We’re glad to know you’re happy with the quality and service. Your support means a lot to us.
We look forward to serving you again in the future! 🙏

Dingmun からの回答

2025年9月18日

Hi Nik,

Thank you so much for your kind feedback! We’re really happy to hear the rug arrived in good time and is the perfect fit for your man cave. It means a lot to us that you’re enjoying it and that it turned out just the way you wanted.

We truly appreciate your support and hope to serve you again in the future. Enjoy your new setup!

Best regards,
Amy

Dingmun からの回答

2025年9月10日

Hi Afterhrs, thanks for the 5 star review! We are so happy with the quality and the small stickers look great. Since you haven't installed the large stickers yet, we just emailed you a quick step-by-step guide (surface prep, hinge method, and finishing tips) for a quick and bubble-free installation. Can't wait to see how the large stickers look—pictures are always welcome!

Dingmun からの回答

2025年9月7日

Hi Harry,
Thank you so much for your amazing 5-star review! 💖 We’re so happy to hear the gift impressed and that you even shared our site with others — that truly means the world to us. As a token of our appreciation, we always have special offers for our valued customers. Just drop us an email anytime, and we’ll be happy to send you a personal discount code 🎁

Dingmun からの回答

2025年9月6日

Hi Tonya,

We are sorry to hear about your experience and truly understand how frustrating this must be. Our team has reached out to you via email to gather more details to resolve this issue quickly.

Please rest assured that we always have a solution for our customers and we will do everything we can to make you happy. If you need further assistance, please contact us at any time at support@dingmun.com.

Thank you for giving us the opportunity to improve. 💙

Best regards,
Amy

Dingmun からの回答

2025年9月6日

Hi Kirby, thank you so much for the wonderful 5-star review! 💖
We’re really happy to hear everything arrived quickly and just the way you ordered. Your support means the world to us, and we can’t wait to serve you again soon! 🙌

Dingmun からの回答

2025年8月30日

Dear Clifflyspalnes,

Hi Cliff,

Thank you for your feedback and for being a returning customer. We’re truly glad to hear that you were happy with the product and our service, but we’re very sorry that the longer delivery times caused frustration.

Sometimes international transit and customs procedures can add extra time to delivery, which we understand can be inconvenient. Please rest assured that our team is always monitoring shipments closely and doing our best to ensure your order arrives safely.

For future orders, we also provide expedited shipping options — just reach out to our support team before placing your order and we’ll be happy to help.

We value your continued support and will keep working to improve the shipping experience.

Warm regards,
Amy

Dingmun からの回答

2025年8月26日

Hey Michael
Thanks for sharing your experience! Sorry to hear the sticker didn’t work well with your truck and even pulled off some paint 😥. We really appreciate your feedback and will use it to keep improving. Thanks again for choosing us – we hope to give you a better experience next time 🙌.

Best Regards,
Aliee

Dingmun からの回答

2025年8月25日

Hi David,

Wow, thank you so much for the amazing 5-star review! 🌟 We’re so happy to hear the stickers turned out just the way you wanted — and it’s awesome that everyone in your shop wants one too! That really makes our day.

As a little thank-you gift, if any of your friends would like to order, just have them reach out to us first and we’ll send them a special discount code. It’s our way of saying thanks for sharing the love. 💖

We truly appreciate your support and can’t wait to make more stickers for you!

Warm regards,
Amy

Dingmun からの回答

2025年8月23日

Hi Dave,

Thank you for the 5-star review! We’re thrilled the Fender guitar rug variations are a perfect fit for your music room. When you’re ready to add more as you redecorate, we’re here if you’d like any sizing or style suggestions. Enjoy your new setup!

Best regards,
Aliee

Dingmun からの回答

2025年8月22日

Hi David,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with both our product quality and our customer service. Your kind words mean a lot to our team, and we’ll continue to do our best to bring you the best experience possible.

We look forward to serving you again in the future — and if you ever need any custom requests, we’re always here to help!

Best regards,
Amy

Dingmun からの回答

2025年8月21日

Hi Dennis,

Thank you so much for your 5-star review! 🌟 We’re really glad to hear the product was exactly what you ordered. Your feedback means a lot to us, and we look forward to serving you again in the future.

Best regards,
Alex