Dinili レビュー 17

Dinili からの回答

18分前

Hi Craig Morris,

We are sorry to hear the quality did not meet your expectations. We take pride in our products, and this feedback is really valuable to us.

We would love to make this right. Please reach out to us at support@dinili.com with your order details and some photos if possible, and we will find a solution for you right away.

Thank you for giving us the chance to improve.

Warm regards,
The Dnili Team

Dinili からの回答

1日前

Hi Emma Wilbourne,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Kind regards,
The Dinili Team

Dinili からの回答

2日前

Hi Customer,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at support@dinili.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

Kind regards,
The Dinili Team

Dinili からの回答

4日前

Hi Kaya Rinaldy,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Kind regards,
The Dinili Team

Dinili からの回答

5日前

Hi Consumer,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at support@dinili.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

Kind regards,
The Dinili Team

Dinili からの回答

5日前に更新

Hi Julia,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Kind regards,
The Dinili Team

Dinili からの回答

6日前

Hi Angel Heart,

Thank you for your feedback, and we are sorry your experience did not meet expectations.

Your satisfaction is important to us, and we would like to help. Please contact us at support@dinili.com so we can look into this and find a solution for you.

We hope to turn this around.

Warm regards,
The Dinili Team

Dinili からの回答

6日前

Hi CSam,

We are really sorry to hear about your experience. This is not the standard we strive for, and we appreciate you bringing this to our attention.

We would love the opportunity to make this right. Please reach out to us at support@dinili.com with your order details, and we will do everything we can to resolve this for you.

Thank you for giving us the chance to improve.

Warm regards,
The Dinili Team

Dinili からの回答

5日前に更新

Hi William Lancett,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Warm regards,
The Dinili Team

Dinili からの回答

5日前に更新

Hi Eileen McLaughlin,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at support@dinili.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

With sincere apologies,
The Dinili Team

Dinili からの回答

2026年4月4日

Hi Tetiana Shulga,

We are sorry to hear the quality did not meet your expectations. We take pride in our products and this feedback is really valuable to us.

We would love to make this right. Please reach out to us at support@dinili.com with your order details and some photos if possible, and we will find a solution for you right away.

Thank you for giving us the chance to improve.

Warm regards,
The Dinili Team

Dinili からの回答

2026年3月25日 に更新

Hi Oliver Redford,

Thank you for sharing your experience with us. Your feedback helps us grow and improve.

We are sorry to hear it was not a 5-star experience. If there is anything specific we can help with, please do not hesitate to contact us at support@dinili.com.

We hope to have the chance to impress you next time.

Warm regards,
The Dinili Team

Dinili からの回答

2026年3月27日

Hi Alex Davies,

Thank you for your great review! We are pleased to hear you enjoyed your Dinili experience.

If there is anything we could have done to make it a 5-star experience, we would love to hear your thoughts. We are always looking to improve!

Warm regards,
The Dinili Team

Dinili からの回答

2026年3月25日 に更新

Hi Amelia Woodford,

Thank you for your honest feedback. We are glad some aspects of your experience were positive, but we are sorry we did not fully meet your expectations.

We would love to understand more about how we can improve. Please feel free to reach out to us at support@dinili.com, and we will do our best to make things right.

Warm regards,
The Dinili Team

Dinili からの回答

2026年3月25日

Hi Linda Zarifis,

Thank you for your wonderful feedback! It is customers like you that make what we do so rewarding.

We are delighted you are happy with your order and hope to welcome you back soon.

With gratitude,
The Dinili Team

Dinili からの回答

2026年3月25日 に更新

Hi Nouis Baumgar,

Thank you for sharing your experience with us. Your feedback helps us grow and improve.

We are sorry to hear it was not a 5-star experience. If there is anything specific we can help with, please do not hesitate to contact us at support@dinili.com.

We hope to have the chance to impress you next time.

Kind regards,
The Dinili Team

Dinili からの回答

2026年3月25日

Hi GUSTAVO ENRIQUE SALOM ARROYO,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with Dinili.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The Dinili Team