Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sold me a dodgy coffee machine now refuses to refund the money, insists on half value store credit to buy another faulty machine. Their director Michel thinks he's a smart scammer but scammers alwa... もっと見る
Agenta Faber in our office for a few months now, and it's made a huge difference! It's easy to use, even for the less-experienced baristas in our team, and consistently delivers smooth, flavorful coff... もっと見る
Called their customer service to ask about a particular espresso machine model I was very interested in. The guy who called back was impatient and sarcastic. Didn't even introduce himself. Sorry but y... もっと見る
企業情報
当該企業による記述
Di Pacci Coffee Company is the biggest coffee machine retailer in Australia with more than 10,000 varieties of coffee machines, grinders & accessories.
連絡先
97-99 Chapel Street, 2196, Roselands, オーストラリア
- (02) 9758 0760
- support@dipacci.com.au
- dipacci.com.au
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Good company to deal with
Good company to deal with. Goods were shipped fast and any problems were sorted quick.
stop harrasing me with emails
Didn't have the colour I ordered
Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up
I bought the EDM Techinika profi coffee…
I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.
Poor service. Accessories not returned with repair. Brand new Melitta Caffeo machine broke…
Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.
Were honest and upfront ,were waiting…
Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.
Easy Transaction
Great product and easy transaction. Big store and range of products. Worth checking out.
Excellent to deal with, recommended
Excellent to deal with. Fast delivery, good product. Recommended.
Great online store - spare parts needs tweaking
Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.
My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.
No ordinary coffee
Owning and operating a mobile café makes it of paramount importance to have a reliable coffee machine that produces a high standard beverage for my customers and that's exactly what my WEGA does. I would have no hesitation recommending them to anyone for professional or personal use.
Work great and machine always sparkles
Didn't have stock of the item I ordered…
Didn't have stock of the item I ordered even though their website said they did. Customer service after that point was good though.
Excellent
Ordered my grinder, it was in stock and was despatched and delivered in three days.
Awesome delivery service and product!
Won’t use again
Decent price, but terrible service with the pickup. Many staff waiting around but none of them cared enough to provide any assistance.
order was recived and processed as…
order was recived and processed as expected, product delived withou incident.
Happy with my purchase
Happy with my purchase. Great customer service and quick delivery.
Great range and quick service.
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