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5぀星のうち4の評䟡

The product is excellent but considering the delivery time im a bit annoyed ordered on the 14th September only arrived on the 28th for a simple earthnet cable I mean stick it in a bubble wrap bag put... もっず芋る

5぀星のうち4の評䟡

As some may be aware , I have done two reviews on Direct Nine. The first was about the lack of " help and transparency " were gaming pc package was coming from and having to deal with fedex on my own... もっず芋る

5぀星のうち4の評䟡

Order still ongoing, discovered that my purchase has been shipped from USA, despite the store info stating they ship within Ireland. I'm quite annoyed by the waiting time and this news which mi... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Ordered from Ireland discovered that my purchase has been shipped from USA, despite the store info stating they ship within Ireland. I'm quite annoyed by the waiting time and this news which might imp... もっず芋る

䌁業が回答したした

䌁業情報


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3.7

たあたあ

TrustScore 5段階評䟡の3.5

89件のレビュヌ

5぀星
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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.7

すべおのレビュヌ

(89)

過去12か月のレビュヌ数: 53ä»¶

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5぀星のうち1の評䟡

I did not receive any laptop ,you sent


I did not receive any laptop ,you sent me a bloody mouse pad!! I won't be buying at your shop again

2025幎7月28日
自発的なレビュヌ
DirectNine Ireland ロゎ

DirectNine Ireland からの回答

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
DirectNIne

5぀星のうち1の評䟡

I ordered on May 17th on an Irish site


I ordered on May 17th on an Irish site where the address in Dublin is given at the bottom of the page. I was convinced that I would receive the ordered speakers in a few days. After a week I started calling and they say ,out of stock. I called again on May 26th, a woman probably from India answered who was very rude and hung up the phone when I ask for business location . I called again and they promised to check it and call me back within 24 hours, no one called back. On May 28th I got a tracking number after many requests and it turned out that they are from the USA and will be there on June 9th. There will probably be a customs fee. I don't need the speakers from them anymore because I had to buy them locally, I was pressed for time. Terrible experience

2025幎5月29日
自発的なレビュヌ
DirectNine Ireland ロゎ

DirectNine Ireland からの回答

Dear Customer,

We apologize for the delay in your order delivery. Thank you for your patience as we worked through the issue.

Regards,
DirectNine

5぀星のうち1の評䟡

Purchase was done in derectnine.ie

Purchase was done in derectnine.ie
Because of this I expected local delivery and electrical device to be complied to the Irish market.
However this is totaly US based shop and this was the reason why my item was internationally shipped with US power supply unit (110v , US power outlet).
This information is totally absent on the site , they are trying to fool customers.
As a result my parcel was subject to Custom Taxes. There were multiple support calls and emails before they covered taxes and delivery actually happened.
At this point I realised that I can't use my item because of wrong power outlet. Again , multiple emails and they gave me some discount to cover purchase of correct power unit.

In total I spent about 2 weeks for conversation with support.

I am rather happy by item I purchase, hovewer shop behaviour is unappropriet. If I knew this before I would consider different shop.

2024幎12月23日
自発的なレビュヌ

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