Very easy to order. Good range of products. Competitive prices. Delivery person used their initiative to leave goods in a sensible place.
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UPDATE - I received an email first thing with apologies explaining that the website should not of shown a Good Friday Delivery. Fair enough as a Bank Holiday. My Facias and Soffits turned up f... ãã£ãšèŠã
This is the first Trustpilot review Iâve ever written, and itâs for good reason. There are plenty of companies selling soffits and fascias, and I chose Direct Plastics because they were the most a... ãã£ãšèŠã
Fantastic company to deal with, I ordered 3 items in black plastic (I could only get white everywhere else) which took no time at all to get delivered. The job I was undertaking was time essential and... ãã£ãšèŠã
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Direct Plastics is a leading UK supplier of cellular plastic building products to DIY & Trade at low prices. Buy UPVC Cladding, Fascia Boards and more today.
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- directplastics.com
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Quietly efficient
Did what it said on the side of the tin....as they say. Well done
Very easy to order.
Very easy to order. Good range of products. Competitive prices. Delivery person used their initiative to leave goods in a sensible place.
Sackable employee,
Sackable employee,
Rang about expected delivery was told not in stock (ordered nearly two weeks ago) and given a delivery date of today 16/04/2026 the reason for ringing them up!
When told not in stock and do not know when will beâŠ. Asked for refund and cancel order.
Then advisor said he doesnât like my tone and really revved up on me as if it was my fault.
Asked to speak to a supervisor but he hung up on me.
If he was one of my employees I personally would sacked him on the spot!
Have call records of exactly how he spoke to me and will not be using this company ever again nor recommending them.
Will keep you updated on when I receive my refund.
Darren smith
Simple ordering Good prices
Simple ordering Good prices. Helpful delivery Quality products
If I was reviewing the price it wouldâŠ
If I was reviewing the price it would be 5*
Unfortunately they are let down to 1* for delivery on time ( or lack of delivery)
And customer service . Still waiting , job held up 3 times due to broken promises and still waiting for order and no recompense for lost time and still paid delivery charge.
Rubbish!!
Easy to order online,website set outâŠ
Easy to order online,website set out clearly. Fast delivery and excellent updates ð
Great service
the website is clear and easy to navigate and I found everything I needed easily at a very competetive price.
Will definitely use them again in the future.
All delivered now and a happy customer
UPDATE - I received an email first thing with apologies explaining that the website should not of shown a Good Friday Delivery. Fair enough as a Bank Holiday. My Facias and Soffits turned up first thing today. Driver was very professional and very happy with service and price. Would have been a 5 star review but for website error that did put me out but this wouldnât be a regular thing.
Feedback would be to calanderise a reminder to update website on delivery timescales on a bank holiday
End of update
The products were due on Friday. Seemed good value and just what I needed Stayed in all day and no communication and 48 hours later still hasnât turned up. Still no communication apart from this give usa review so not great at the moment
Top Marks for Direct Plastics and Caroline
This is the first Trustpilot review Iâve ever written, and itâs for good reason. There are plenty of companies selling soffits and fascias, and I chose Direct Plastics because they were the most affordable option with solid reviews. Iâm leaving this review because they genuinely went above and beyond.
I needed the materials delivered the next day for a roof installation. I placed the order but wasnât sure if nextâday delivery would be possible, so I called to check. I spoke with Caroline, who was exceptionally helpful. She contacted the delivery agent while I was still on the phone and arranged everything for nextâday delivery. I called in the afternoon, so there was no expectation for them to expedite the order at such short notice.
The order arrived wellâpackaged between 9â10am the following morning, and the roof was completed without a hitch. Top marks to Direct Plastics, and a special thanks to Caroline for her outstanding help.
This is perfect for what I needed priceâŠ
This is perfect for what I needed price was reasonable delivery was good
fast shipping
All good. Wasn't given tracking details though. But item did arrive on the day it said it would. Delivery driver was kind. Whole new guttering working as it should.
Direct plastics allways provide a greatâŠ
Direct plastics allways provide a great service . Simple ordering process. Great delivery booking
Just ordered facia boards and guttersâŠ
Just ordered facia boards and gutters plus accessories from direct plastic's I found the whole experience very easy from paying for the goods, to them delivering my order, all products delivered at the same time, all in good order, and a nice pleasant driver, who took the time to ensure that I had everything I ordered, all this and at a good price, what more can you ask for, will I use this company in the future, YES , they make it all so easy.
Next day delivery
Next day delivery, good communication, friendly delivery man.
The site was very easy to navigate
The site was very easy to navigate, with great products and choices.
The price was very good and the delivery was really quick 3 days early, and the driver was very friendly and helpful.
Really good company to deal with
Really good company to deal with, delivered on time with nothing missing from the order and a really helpful delivery driver, would definitely recommend this company.
Excellent
Good on line service, easy to navigate. Order received was accurate. Sensible delivery cost. Driver very friendly and courteous !
Great service
Great service and everything you need for building plastics
Guttering
Products just arrived. Look good quality. Unfortunately canât tell yet if fit ok as theyâre guttering end pieces Iâm taking to house in Spain as couldnât find out there. Hope they match
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