レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have purchased several rings from, this company, over the past three or so years. All of the rings have been beautiful. The stones they use may not be the very top best quality, but that kind of qua... もっと見る

5つ星のうち1の評価

Ordered two items, received one and never received the other. Sent them 3 emails and nothing. I’m shocked that I ordered through Shopify shop app and it’s impossible to get a hold of the store now. My... もっと見る

企業が回答しました

5つ星のうち1の評価

I ordered a ring almost two months ago, and have not received it. Customer service has stopped responding to me. The jewelry is cute, and was advertised through the shop app. Unfortunately, I thin... もっと見る

企業が回答しました

5つ星のうち1の評価

STAY AWAY! Ordered a ring two weeks ago and Discovered has not even shipped it. A merchant could easily complete this type of transaction within five business days, which was what Discovered promised... もっと見る

企業が回答しました

企業情報

  1. オンライン市場
  2. アート・手工芸
  3. 手芸用品店
  4. 宝石店

当該企業による記述

Discover handmade jewelry, rings, gifts, bags and more unique items from a curated selection of artisans around the world. Every purchase makes a positive impact. Ethical. Handmade. Worldwide shipping.


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quality products!

I have purchased several rings from, this company, over the past three or so years. All of the rings have been beautiful. The stones they use may not be the very top best quality, but that kind of quality comes with a huge price tag. These rings are much cheaper, yet they are made from sterling silver, and in some cases, gold plate over the silver (at least that is what I purchase) beautifully crafted, and I receive a lot of compliments when I wear them (which is every day!). These craft people are very talented. I highly recommend this company, and I will be purchasing more from them. These ARE QUALITY PRODUCTS!

2023年7月8日
自発的なレビュー
5つ星のうち1の評価

Potential Scam :(

I ordered a ring almost two months ago, and have not received it. Customer service has stopped responding to me.

The jewelry is cute, and was advertised through the shop app. Unfortunately, I think the company might be a scam. I would avoid.

2024年4月29日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Apologies for the inconvenience :( We're currently facing issues with our website and working on to get things back. Rest assured we'll definitely look into your order status and will reship if this has been lost of damaged in transit.

5つ星のうち1の評価

Beware of discovered AND shopapp

Ordered two items, received one and never received the other. Sent them 3 emails and nothing. I’m shocked that I ordered through Shopify shop app and it’s impossible to get a hold of the store now. My order url link is broken, can’t find the site anymore. It can’t even be found on the shop app anymore! These are total scams. What a horrible thing to do to people, advertise this “wonderful artisan jewelry” and then completely deceive people. Shame on them!

2024年2月28日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Apologies for the inconvenience :( We're currently facing issues with our website and working on to get things back. Rest assured we'll definitely look into your order status and will reship if this has been lost of damaged in transit.

5つ星のうち1の評価

I would rate less than one star if I…

I would rate less than one star if I could! Scam scam scam!!! I ordered through Shopapp! I can’t believe you can order with shopapp and get scammed!!! Makes me sick!!!

2024年4月20日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Apologies for the inconvenience :( We're currently facing issues with our website and working on to get things back. Rest assured we'll definitely look into your order status and will reship if this has been lost of damaged in transit.

5つ星のうち1の評価

Pls send seller money from January to…

Pls send seller money from January to May, my account Aurolius. And why your website is close?

2024年5月24日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Hey Adi, We did respond to your messages and emails and explained the situation. Apologies for the inconvenience :( We're currently facing issues with our website and working on to get things back. Request you to please bear with for the time being.

5つ星のうち1の評価

Discovered is a Scam

I ordered a ring mid January, checked in with Discovered for delivery updates the beginning of April (2.5 months after purchase) and received the standard reply of “hand crafted” “artisan” “orders shipped within 3 weeks” blah blah blah. I then reviewed the shop, was given the exact same response, and then they deleted my review. I checked in AGAIN last week and… nothing. I asked for a refund and… nothing. Basically, Discovered is just a scam and I definitely learned a lesson. It’s literally over 3 months now and it’s safe to assume I won’t receive the ring, nor a refund. Damn. That stings. Currently working with my bank to contest the transaction, which is super fun. Discovered, you suuuuuuuck.

Edit- I received no such emails indicating a wrong address and, in fact, have the exact same address from when I ordered a previous item. Nothing changed except for Discovered’s inability to accept responsibility for messing up. Spreading false information would be me saying that Discovered is awesome, because, after reading all the other most current reviews, you suuuuuuuuuuuck. Oh, and I received no refund so Discovered is: A scam, they lie, and they steal.

2024年1月18日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Hey Jules,

Kindly please STOP SPREADING FALSE INFORMATION, check your emails we sent several emails informing that the shipment was returned due to incorrect shipping address. There was no response from your end even after several emails so we refunded your amount. WE HAVE ALL THE EVIDENCE OF REFUND AND EMAILS SENT TO YOU.

5つ星のうち1の評価

Did not get anything, support does not answer

I made an order 3 months ago, but the order is still in the status "confirmed", no answers from support, no refund, and nothing

2024年1月17日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Hi Elena,

Sorry for any inconvenience. We couldn't find any recent order pending for shipment. Can you share the order number with us, also we have checked but couldn't find any emails or messages from you. We request you to kindly drop an email to support, so that we could respond to your query.

5つ星のうち1の評価

Still waiting for a ring that was…

Still waiting for a ring that was shipped a month ago. All I hear is be patient.

2023年10月23日
自発的なレビュー
Discovered ロゴ

Discovered からの回答

Hi Julie,

Apologies for the inconvenience. I hope you received our email last month, due to incorrect address shipment returned and we wanted alternate shipping address, we haven't heard from you and had to refund your amount. Request you please check if our emails are landing in your SPAM.

5つ星のうち2の評価

The send time was too long

The send time was too long. I had forgotten I have ordered anything and was surprised when it arrived. I realized after ordering, the items are not made in the U.S. so I will not order again. I buy items made in the U.S. when possible.

2023年4月10日
Discovered ロゴ

Discovered からの回答

Hi there, Sorry to learn you're not happy with the shipping time, as you know these are handmade and shipped directly by artisans from their country, usually shipment takes 2-3 weeks to arrive. Please refer here: https://www.discovered.us/pages/customer-care

5つ星のうち5の評価

Such a lovely ring.

Thank you for an excellent, timely buying experience. The ring was beautifully made and true to size. I am enjoying wearing it and I have received admiring comments.

2023年2月14日
Discovered ロゴ

Discovered からの回答

Hi Jeanne, Thank you so much for your valuable feedback :) Hope to see you again soon on Discovered!

5つ星のうち1の評価

STAY AWAY!

STAY AWAY! Ordered a ring two weeks ago and Discovered has not even shipped it. A merchant could easily complete this type of transaction within five business days, which was what Discovered promised on the webpage for this item. I can't cancel the order because it's over the 24 hour period since the order per Discovered's "policy".

2022年3月15日
Discovered ロゴ

Discovered からの回答

Hi there,
Sorry to learn your order isn't shipped yet. As you know these are handmade and shipped directly by artisans from India, Kenya, Thailand and many more countries. Usually artisan requires 5-7 working days to ship an order. However in case of any question about shipping address we do send emails to our buyers to confirm. Can you please share your registered email, order number with us, so that we could look into your order and expedite the shipment.

5つ星のうち5の評価

High quality with an impact

I love how Discovered makes a difference, helping artisans in emerging countries. I did not expect the quality of the products to be so high though. I was amazed when I received my bracelet and I'll surely buy again from this platform.

2023年2月11日
自発的なレビュー
5つ星のうち5の評価

Amazing quality of products, have ordered many times

Very impressed with the quality of the products, especially when you take into consideration the price.

I have ordered many times and some orders have taken longer than others. I understand it may take longer and it's reflected in the price.

One of my orders was lost during the sending but the team at Discovered helped and had one resent and I was very happy with the service.

2023年1月11日
自発的なレビュー
5つ星のうち1の評価

Paid and never received

I ordered a ring for my daughter for the holidays on November 6. It supposedly shipped November 9. When I tried to track it, there was no information available. When I reached out, weeks later when it still hadn't arrived, I was told it was in transit. It took writing 5 times over another 2 weeks (now it was six weeks of being told it was in transit) before they admitted it might be lost. I requested a refund, as there was no way this would arrive for the holidays. They ignored me and reshipped another, on December 19, which definitely won't meet my needs. They were unresponsive, did not follow up to find out where in transit my purchase was, and waited far too long to attempt to resolve it. And when they finally did, they did not honor my request.
While their items are beautiful, there's no guarantee that you receive them. Go somewhere else to support local artists.

2021年12月19日
自発的なレビュー
5つ星のうち5の評価

Tremendous choice and quality

I bought a moonstone silver necklace for my mother and she loves it. I was really impressed with the diverse choice and quality of goods that are offered. All are well made and look great. Anyone would find that perfect gift for a loved one, friend or even to treat themselves.
I will return to buy again and again.

2021年1月20日
自発的なレビュー

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