Ordered polka dot outfit as this print is trending right now and was pleased to find it on Diyaonline.com at a reasonable price. Came within a couple of days and was pleased with my purchase. The fit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The products were very good, I would have ordered more if there were more colours available, but delivery was on time. However, I think local delivery is a bit too expensive
企業が回答しました
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... もっと見る
企業が回答しました
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
連絡先
4.3
優良
1216件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2024年8月13日
自発的なレビュー
Diyaonline からの回答
Hi Reena,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
I purchased 2 beautiful suits
I purchased 2 beautiful suits, they had lovely designs and fabric was perfect, they came packaged really nicely too. I’m So happy with my suits really impressed.
2024年7月30日
自発的なレビュー
Diyaonline からの回答
Hi Hardeep,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Accused me of wearing both a medium AND large item at the same time - Refusing a refund
Accused me of wearing both a medium AND large item, and suggesting it has "visible stains"
I received one item ripped, and one item didn't even fit. What on Earth am I meant to do? If an item is poor quality, and doesn't fit, I'm entitled to a refund especially given consumers rights especially over the Internet
Diya online now want to send me back one poor quality clothes, and one that doesn't fit (but also poor quality) back for £4.95
I'm willing to go to small claims courts for this which would cost Diya Online at least half the cost of the items. I do wonder why Diya online think I can somehow fit a medium AND large item at the same time. Do they have some form of machine that can alter physics? If they have one, I wouldn't mind hiring it but obviously they don't have such a thing. There's is no possible way for someone to fit both a medium and a large item at the same time. How can both be "worn" and both have a "visible stain"? Especially when I've not worn either and not used either
If Diya online sent me poor quality stuff, that has a "visible stain", that I didn't even realise then that's on them.
2024年8月5日
自発的なレビュー
Diyaonline からの回答
Hi,
We're sorry to hear about the issue you faced.
However, we looked into your case and concluded that you had an issue with returns.
The returned item we received from you had visible stains on the garment and the label had been removed.
Due to these reasons we were unable to process your returns and suggested to re-deliver the item back to you.
Our team will contact you through email and resolve the matter soon.
Kind Regards,
Team Diya.
Quick great choice
2024年7月1日
自発的なレビュー
Diyaonline からの回答
Hi,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Very good quality and a good range of…
Very good quality and a good range of outfits to choose from.
Delivery is very prompt and fast
Will definitely be ordering again
2024年7月11日
自発的なレビュー
Diyaonline からの回答
Hi Pinni,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Comfortable affordable and good quality …
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on the style..I turned to Islam nearly 2yr ago and now I found good quality affordable clothes I feel comfortable buying more as my journey in islam continues..In shaa Allah ❤️ I can not fault any of my outfits or the service and I have had 2 I think free delivery options 😀
2024年7月1日
自発的なレビュー
Diyaonline からの回答
Hi Kay,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Loved the outfit I ordered and lovely…
Loved the outfit I ordered and lovely to see such a choice in larger sizes. My only negative is no free returns or the ability to do an exchange. I wanted to return and get a different size but had to pay to return the item then purchase the next size. And had to wait for a refund
2024年7月11日
自発的なレビュー
Diyaonline からの回答
Hi Tina,
Thank you for the positive review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Loved the outfit I ordered and it…
Loved the outfit I ordered and it looked exactly how it did in the photo. I loved the quality and will definitely be ordering again!
2024年7月2日
自発的なレビュー
Diyaonline からの回答
Hi Yasmin,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
horrible customer service!!
horrible customer service! they do not care about their customers and only want your money.
edit/response to diya:
I wouldn't just email a company to receive free shipping when I know its not an offer at the moment. The reason I emailed you is because I tried to place an order while there was the free shipping offer on the website but I was unable to place my order due to technical issues. When I emailed diya regarding this they said they couldn't do anything about it and told me that other customers were able to place their orders (which obviously made me feel like they're trying to say that I'm lying to them). I've been a customer for almost 15 years now and think it was ridiculous that this company would trouble me like that over £5 when I was trying to place an £80 order. That's why I had to leave this review which I normally don't but I definitely think that the customer service is not good. They were unable to help me when I clearly told them several times that I tried placing the order but couldn't due to technical issues. I was just made to feel as if I'm lying to them.
2024年7月5日
自発的なレビュー
Diyaonline からの回答
Hi Jazmine,
We're sorry to hear you had a bad experience with Diya.
As checked, you emailed us asking for free delivery offer, however we were unable to provide that as the offer wasn't active at that point of time.
We understand the frustration but we're only able to provide a discount if the offer is active for all the customers.
Kind Regards,
Team Diya.
beautiful and plus size
loved how beautiful it was and convenient to order!
I am plus size and finding an outfit ready made for this price was amazing!
im currently shopping for my next outfit!
2024年6月22日
自発的なレビュー
Diyaonline からの回答
Hi Harry,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Amazing outfits!
We ordered two different outfits and they were true to their size. We had an event on and they commented on how beautiful they were. We even recommended where to get them from.
2024年6月29日
自発的なレビュー
Diyaonline からの回答
Hi Sindy,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good materials
Good materials . I am a regular customer . I will recommend diya as a one of the best one
2024年6月12日
自発的なレビュー
Diyaonline からの回答
Hi Shygi,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Diya has never failed to provided great…
Diya has never failed to provid great quality products, quick shipping and easy returns.
2024年6月17日
自発的なレビュー
Diyaonline からの回答
Hi Harpreet,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Amazing service
Amazing service from Naeela. She went above and beyond to make sure I had everything I needed during my visit. Exceptional customer service!
2024年6月24日
自発的なレビュー
Diyaonline からの回答
Hi Karen,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I love shopping diya online
I love shopping diya online! Easy and brilliant delivery
2024年6月11日
自発的なレビュー
Diyaonline からの回答
Hi Serena,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Lovely outfits and good choices
2024年6月19日
自発的なレビュー
Diyaonline からの回答
Hi Customer,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
good quality jewellary
2024年6月20日
自発的なレビュー
Diyaonline からの回答
Hi Ramisa,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I think for an online shop
I think for an online shop, the quality isn't bad + I trust it to be delivered on time! I think it's excellent for for casual wear and I have worn my outfits to the mosque too.
2024年6月14日
自発的なレビュー
Diyaonline からの回答
Hi Natasha,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Diyaonline からの回答
Hi Jublena,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
First purchase but not the last
First time ordering an outfit and I was really impressed with it. It has a lovely fit and looks exactly how it is on the website. Great price and great service. I will definitely be purchasing another outfit.
2024年6月6日
自発的なレビュー
Diyaonline からの回答
Hi Kiran,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。