Panels are exactly as ordered. Had a slight hiccup with one missing from the order but customer service was incredible and had the missing panel delivered within an hour of my phone call. Thank you!!
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レビュアーのコメントを見てみましょう
Absolutely terrible customer service. Purely because it’s non existent. 2+ weeks with no dispatch date. 3 emails sent asking for info and no response. No one answers the phone either. Will never ever... もっと見る
We ordered some panelling and needed it much sooner than the usual timeframe. After giving them a call, they were absolutely amazing and went above and beyond to accommodate us, managing to get th... もっと見る
After the small mistake of despatching my order too early to a location I hadn't yet arrived at, (we are working on a property away from home) I decided to change the redelivery address back to home,... もっと見る
企業情報
当該企業による記述
DIY Wall Panelling specialises in the design and production of Wall Panelling & Gunracks. Our range is perfect for home owners, property developers, DIY enthusiasts or house renovators. DIY Wall Panelling prides themselves on their quality, value, precision & service when transforming the walls in your home.
連絡先
DIY Wall Panelling, Old Farm Barns, Tamworth Road, Coleshill, Birmingham,, B46 2PJ, Warwickshire, 英国
- 0330 043 6270
- info@diywallpanelling.co.uk
- diywallpanelling.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 26%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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A Good Experience
The panelling is of good quality and was delivered when we were back from a holiday as requested.
Angie in the office was friendly and helpful and so we had no issues at all.
Many thanks.
Easy to put up and takes just 1 coat of paint
Did not have to wait long for a delivery. Very easy to cut down and use and we painted ours and it looks fab, only 1 coat needed. Wipes down lovely too. Bit disappointed that it does include skirting but overall very satisfied 🙂
Excellent experience
Easy to order. Good customer service. Delivery was ontime. No issues. Would use again.
Delivered on time exactly what I…
Delivered on time exactly what I ordered.tongue and groove 6mm mdf panels are good quality at a fair price.
Panel ordering
Easy to order on receipt delivery panels were well packed.
I would have appreciated being advised of delivery progress
I had to contact company who in fairness did get back to me advising of delivery status promptly
This company went above and beyond to…
This company went above and beyond to get their panels to me. Their personal service was excellent.
The panels were packaged exceptionally well to protect them as they travelled and the panels themselves look great. Not fixed to the wall yet, waiting for the builder, but they look exactly what I need.
Thank you to everyone at this company for their exceptional customer service.
I had to ring up twice to check the…
I had to ring up twice to check the order was out for delivery. And wait for answer phone message to be acknowledged.
Took 2.5 weeks to arrive.
Lovely panelling
So happy with my panelling. Easy ordering and prompt delivery and it looks great
good product /good people
found these guys on the internet ,
product was good easy to use ,and good knowledgeable people.
Excellent Product - Wall Panelling
I had to order extra panels to put on my order. It was no problem to add them. Panels arrived within the time scale. Well packaged. Moisture resistant. I was delighted to see that the panels came with a small dado rail for each panel. Nice addition. The overall result of the fitted panels is great.
Great product which was easy to use
Great product which was easy to use.
The only reason it is not 5 stars is the length of time it took to arrive but I would definitely purchase from this business again.
Excellent product and brilliant…
Excellent product and brilliant customer care and support
Dreadful service…
Poor packaging resulted in two orders being damaged .The delivery process is laughably slow -weeks ! -not days and absolutely no next day delivery .
Excellent customer service
Courier failed to delivery package and DIY Wall Panelling sorted everything out very efficiently, sending a replacement next day. Excellent communication with this company who went above and beyond to help.
Sadly the panel was badly damaged in…
Sadly the panel was badly damaged in the post . The company organised a no quibble refund .
Best and proper outcome - customer service was excellent
Easy to cut and fit
Easy to cut and fit. Small amount of sanding required on pre primed panelling. Looks fabulous.
The product and service was fantastic
The product was fantastic. Arrived in time scheduled and packaged really well. Went up and absolute breeze. Was the first time I'd put any sort of panels up so had watched a few YouTube videos first but was really pleased with how well it went together.
Had to order more as I changed last minute how I was going to do it and needed to change the order due to an error I'd made. They were so helpful and lovely to deal with. Definitely recommend then
Excellent product 👌
Excellent product 👌 Delivery was as expected and on time. Customer service was good too.
Tongue and groove panels
Nicely made panels, had to wait 2 weeks for order, but worth the wait, communication via email isn’t great, but wouldn’t stop me buying again
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