Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... ãã£ãšèŠã
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I needed an appointment urgently and as soon as i opened the app there was an appointment in 10 minutes!! Within the hour I had a referral letter ready to see a consultant. The doctor was kind underst... ãã£ãšèŠã
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Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... ãã£ãšèŠã
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At 1.30am I was able to talk through my concerns with a lovely caring and friendly doctor. She laid it all out straight, answered all my questions and so I reluctantly went to A&E where 5 hours later... ãã£ãšèŠã
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At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
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19-21 Great Portland Street, W1W 8QB, London, è±åœ
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
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Easy to book with a broad selection ofâŠ
Easy to book with a broad selection of times and GP's with different backgrounds to choose from. Easy to join the appointment and a great service from the Dr, definitely recommend.
2026幎5æ10æ¥
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Doctor Care Anywhere ããã®åç
Thank you for your wonderful feedback. We're pleased to hear you found the booking process simple, with a good range of appointment times and clinicians to choose from. Itâs also great to know you had a positive experience with the clinician and found the appointment easy to join. We really appreciate your recommendation and support.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Excellent doctor
Excellent doctor, but I need to see what the outcome is of emailing my GP
2026幎5æ12æ¥
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Doctor Care Anywhere ããã®åç
Thank you for your feedback, Les. We're very pleased to hear you found the clinician excellent, and we appreciate you taking the time to share your experience. If you need any further support, please donât hesitate to get in touch.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Couldnât have cared less
Doctor I spoke to couldnât have been less interested and couldnât have cared less. Whatâs the point of paying for this serviceâŠitâs a joke.
2026幎5æ14æ¥
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Doctor Care Anywhere ããã®åç
Hello Victoria,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very easy to book
Very easy to book with lots of availability for appointments. Great communication throughout.
2026幎4æ21æ¥
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Doctor Care Anywhere ããã®åç
Dear Martin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
A brilliant service.
A brilliant service for when you're either away from home and can't see your regular GP, or for when you simply can't get an appointment with your regular GP. Fantastic.
2026幎5æ8æ¥
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Doctor Care Anywhere ããã®åç
Dear Gary,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very good service
Very good service. Helpful empathetic and feel like something being actually done to help
2026幎5æ4æ¥
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Doctor Care Anywhere ããã®åç
Dear K,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor Care Anywhere ããã®åç
Dear John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Spoke to a doctor almost immediately
Spoke to a doctor almost immediately, they were more helpful than my GP! Very impressed with this service.
2026幎5æ5æ¥
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Doctor Care Anywhere ããã®åç
Dear Annie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service, I didnât have to wait for weeks to see our GP. My blood test was taken the next day. However, Iâm in the lap of the gods when I get my results. Iâm due to go on holiday first thing Tuesday morning and today is Saturday.
2026幎5æ5æ¥
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Doctor Care Anywhere ããã®åç
Dear Mike,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
This was so easy
This was so easy, compassionate and expert. The clinician put a sensible plan in place quickly and efficiently. I have been a nurse for nearly
50 years and havenât had a GP appointment as good as this âŠ. Ever
2026幎5æ6æ¥
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Doctor Care Anywhere ããã®åç
Dear Lisa,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I had a very positive experience usingâŠ
I had a very positive experience using the AXA Doctor Care Anywhere app for my private GP appointment with Dr Dhamu. Dr Dhamu was very professional, kind, and understanding throughout the consultation. I felt listened to, and everything was explained clearly and with care.
The app was easy to use, the appointment process was smooth, and the support provided made the whole experience stress-free and reassuring.
2026幎4æ26æ¥
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Doctor Care Anywhere ããã®åç
Dear Stiliyan,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Heard for the first time in years
For the first time in years, I felt listened to & understood. A GP whi had time & compassion. Honestly, I felt like crying from the relief of being heard. Highly recommend this service.
2026幎5æ7æ¥
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Doctor Care Anywhere ããã®åç
Dear Stucy,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Helpful and listened
2026幎5æ6æ¥
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Doctor Care Anywhere ããã®åç
Dear Phil,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Dreadful company
Dreadful company. They obtained my very personal data under false pretence then used it in a way that caused me great distress. They have refused to remove the data while they do an investigation which might take up to 42 business days. They do not comply with Caldicott Principles on data use and show no sense of care that their actions are causing harm.
2026幎5æ1æ¥
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Doctor Care Anywhere ããã®åç
Hi Louise,
We are very sorry to hear about your experience and the distress this situation has caused you. We take concerns regarding the handling of personal data extremely seriously and appreciate you bringing this matter to our attention.
Please be assured that your complaint is currently being investigated thoroughly in line with our internal procedures and data protection obligations. While investigations of this nature can take time to ensure all relevant information is carefully reviewed, we understand the importance and sensitivity of the concerns you have raised.
We recognise the impact this has had on you and are committed to providing a full response once the investigation has been completed. In the meantime, we thank you for your patience and understanding.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very poor service
Very poor service. In my experience clinicians cancel already booked appointments or don't show up and send emails saying that they were there and accuse the patient of being a no show. Avoid.
Update on 05/05/26: In addition to getting an email saying I was a no show when I had been logged on to the app and waiting for nearly 15 mins then email also said that the consultant has tried to phone me. I had no missed call, no voice mail so I think this was just a standard message that they send when the consultant does not show up.
2026幎5æ2æ¥
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Doctor Care Anywhere ããã®åç
Hi Stephen,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant Service
The GP I spoke to was kind, caring, and considerate. She listened carefully to what I had to say, took an interest in my concerns, and made the onward referral on promptly.
2026幎4æ6æ¥
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Doctor Care Anywhere ããã®åç
Hi Jane,
Thank you for taking the time to share your experience. Weâre really pleased to hear that the clinician made you feel listened to and supported, and that your concerns were taken seriously. Providing compassionate, attentive care and ensuring timely referrals are both very important to us, so itâs great to know this came across in your appointment. Weâll be sure to pass your kind feedback on to the team.
Early Resolution Team
Doctor Care Anywhere
Great service
Great service, very happy to have access to it.
2026幎4æ16æ¥
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Doctor Care Anywhere ããã®åç
Hi Alexandra,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Fabulous
An absolutely fabulous service! Itâs truly amazing how quickly you can speak to a doctor. Thank you
2026幎4æ27æ¥
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Doctor Care Anywhere ããã®åç
Thank you for your kind feedback, Nadeem.
Weâre pleased to hear you were able to speak to a clinician quickly and had a positive experience. Your comments are greatly appreciated.
If you need any further assistance, please feel free to reach out.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Doctor Care Anywhere ããã®åç
Dear Mark,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
After gettingnowhere to see annhs GP IâŠ
After gettingnowhere to see annhs GP I contacted Dr Care Anywhere. Fast appointment. Lovely doctor - brilliant service
2026幎4æ20æ¥
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Doctor Care Anywhere ããã®åç
Dear Glenn,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
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