Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... ãã£ãšèŠã
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I needed an appointment urgently and as soon as i opened the app there was an appointment in 10 minutes!! Within the hour I had a referral letter ready to see a consultant. The doctor was kind underst... ãã£ãšèŠã
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Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... ãã£ãšèŠã
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At 1.30am I was able to talk through my concerns with a lovely caring and friendly doctor. She laid it all out straight, answered all my questions and so I reluctantly went to A&E where 5 hours later... ãã£ãšèŠã
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At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
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19-21 Great Portland Street, W1W 8QB, London, è±åœ
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
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Feedback
The Doctor asked all the right questions and provided advice but was unable to prescribe due to no access to my medical records and concern regarding any potential contraindications with my current medications.....
2026幎3æ6æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for your feedback. We're pleased to hear that the clinician took the time to ask the right questions and provide helpful advice during your consultation.
In some cases, our clinicians may be unable to issue a prescription if they do not have access to a patientâs full medical records or if there is a possibility that a new medication could interact with existing treatments. Patient safety is always our top priority, and our clinicians will only prescribe when they are confident it is safe to do so.
We appreciate your understanding and are glad the consultation was still helpful. If you have any further questions or need additional support, please donât hesitate to reach out.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I was able to speak to a doctor whilstâŠ
I was able to speak to a doctor whilst I was abroad . This enabled me to book a consultant appointment for as soon as I returned home .
Very helpful and reassuring .
2026幎3æ6æ¥
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Doctor Care Anywhere ããã®åç
Thank you for your kind feedback. We're really pleased to hear that you were able to speak with a clinician while you were abroad and that the consultation helped you arrange a specialist appointment promptly on your return home.
Providing convenient access to medical advice wherever you are is something we strive for, so it's great to know you found the service helpful and reassuring.
We wish you all the best with your upcoming appointment, and please donât hesitate to reach out if we can support you further.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Absolutely fantastic service!
Absolutely fantastic service!
The GP Pamela was very friendly, knowledgeable and explained me everything. She even explained me how the entire referral, insurance, etc. process works.
My best compliments and thanks.
2026幎3æ2æ¥
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Doctor Care Anywhere ããã®åç
Dear John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use
Easy to use
Quick contact with aGP
Still not sure if I will be able to see the Consultant I want, as complicated process of how to choose this person?
2026幎3æ5æ¥
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Doctor Care Anywhere ããã®åç
Dear Su,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very helpful doctor but expensive prescriptions
Very helpful doctor, listened advised and referred me.to extra help. Make sure you have private cover when using as I have found myself in a bit of limbo. Also remember that prescriptions provided by this service are quite expensive
2026幎2æ19æ¥
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Doctor Care Anywhere ããã®åç
Thank you for your feedback, Kris. Weâre very pleased to hear that you found the clinician helpful and supportive â we appreciate you taking the time to share your experience.
Weâre sorry to hear about your concerns regarding prescription costs. Please note that medication pricing is set by the independent pharmacies that dispense the prescriptions, and these charges are outside of our control.
If you need any further assistance, please donât hesitate to contact us by phone on 0330 088 4980 or by email at contactus@doctorcareanywhere.com. Weâre always happy to help!
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Rubbish! Never had a successful appointment
The 2 GP appointments I've booked across 6 months have been no shows from the "doctors" (mostly not doctors but medical practioners). I booked another that was cancelled. What's the point in this service? I have made an NHS appointment in the end. Do not use this system if you want a better service than NHS, they don't even provide a service.
2026幎2æ24æ¥
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Doctor Care Anywhere ããã®åç
Hello Alice,
Thank you for taking the time to leave your review.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
It was a very positive experience
It was a very positive experience; the setup was simple, and the advice given was very helpful.
2026幎2æ23æ¥
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Doctor Care Anywhere ããã®åç
Hello James,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Quick swift and professional advice.
Quick swift and professional advice.
2026幎2æ17æ¥
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Doctor Care Anywhere ããã®åç
Hi Kevin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use
Easy to use. Fast. Appointment within the hour. Very reassuring. Thank you.
2026幎2æ16æ¥
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Doctor Care Anywhere ããã®åç
Hi Matthew,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I had a very efficient experience
I had a very efficient experience with them when I needed to see them to get an authorisation code for private medical care.
2026幎2æ4æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to share your experience. Weâre delighted to hear that you found our service efficient when obtaining your authorisation code for private medical care. We understand how important it is for this process to be handled promptly and smoothly, and itâs reassuring to know we were able to support you effectively when you needed us. Your feedback is greatly appreciated and will be shared with the team. Please donât hesitate to get in touch if we can assist you again in the future.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor Care Anywhere ããã®åç
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very knowledgeable and helpful
2026幎2æ5æ¥
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Doctor Care Anywhere ããã®åç
Hello Andrea,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Simple and straightforward to use withâŠ
Simple and straightforward to use with plenty of choice of times to speak to a doctor. Would highly recommend.
2026幎2æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Doctor Care Anywhere ããã®åç
Hi Will,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service. Efficient, knowledgeable, professional.
2026幎2æ6æ¥
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Doctor Care Anywhere ããã®åç
Hi Keith,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Flexible appts and variety of doctors and times and dates to choose from
I like having flexibility when it comes to booking an appt, lots of choice of doctors and times/days. The doctor was easy to talk too and having listened to my concerns was happy to give me further tests to reassure or confirm my worries. Should hear within 5 days so hopeful I get a date in the next few days.
2026幎2æ4æ¥
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Doctor Care Anywhere ããã®åç
Hi Nicci,
Thank you for taking the time to leave your review.
Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Horrendous service, would not recommend for anyone at all ever
Paid for my daughter to subscribe to this service so they wouldn't have to wait for an NHS appointment. The first doctor ignored everything my daughter said about their pain and told them to go to their NHS GP. The write up afterwards was full of incorrect information, either opposing what my daughter said or with information that she hadn't even asked my daughter about. The appointment lasted 4 minutes out of the 10 that were scheduled. We tried again with another doctor, who also did basically the same thing. Didn't listen, and didn't help. Just tried to redirect them to the NHS.
We made a formal complaint which took 3 months to finalise, with no real resolution. They agreed that their service hadn't really been good enough but only offered a £15 reimbursement out of "goodwill" after taking 6 months worth of payments (also not initially clear that payments weren't actually monthly).
Absolutely disgusted by the whole process and wouldn't recommend to anyone at all. Went with a BUPA appointment after that and fared so much better - not perfect but at least listened and offered things to try (not an advert for BUPA, just pointing out there are other better services).
2025幎10æ14æ¥
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Doctor Care Anywhere ããã®åç
Dear Stephanie,
Thank you for taking the time to leave your review.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Usually a not so great experience
These doctors are very limited in what they can do.
They often can't prescribe. They can't refer you to do tests. Every single time I've tried, for different reasons, the outcome has been "Nope, I can't do that, contact your GP".
Most of the doctors I contacted have very poor audio setups, generally integrated microphones, I could barely understand them.
The Doctor Care Anywhere App is just broken for me. It's been for years. I just use the web version on desktop, which has its own share of UI/UX issues (just to cite one, when you tell it to use your webcam, it forces me to also use its integrated microphone which is awful).
I only use DCA because it's part of my workplace's benefits, otherwise I wouldn't bother.
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent support
Excellent support. Dr took time to listen to issue and help organise the appointment which was easy to book and was on time. Very pleased.
2026幎1æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Doctor Care Anywhere ããã®åç
Hi Michael,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Just a very simple system to get aâŠ
Just a very simple system to get a doctor unlike the nhs! Well done.
2026幎1æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Doctor Care Anywhere ããã®åç
Hi Sunny,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really helpful consultation
Really helpful consultation. Very attentive and informative and reassuring. Brilliant experience and fast delivery of report. Thank you
2026幎1æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Doctor Care Anywhere ããã®åç
Hi Jamie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
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