the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... もっと見る
企業が回答しました
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... もっと見る
企業が回答しました
When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
連絡先
4.0
ほぼ満足
274件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The free trial is great for low incom…
The free trial is great for low incom and easy to use.
2026年2月9日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback. We’re glad to hear the free trial was helpful and that you found the platform easy to use.
The template was designed for easy use
The template was designed for easy use, which was exactly what I wanted.
2026年2月8日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback. We’re glad to hear the template was easy to use and met your needs.
Had some errors but over all good app.
2026年2月6日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback. We’re glad you found the app helpful overall. If you don’t mind sharing, what kind of errors did you run into?
Not suitable for my application
2026年2月7日
自発的なレビュー
Documentgenius からの回答
Thank you for sharing your feedback.
We’re sorry to hear that the product wasn’t suitable for your application. We’d really appreciate the opportunity to learn more about your experience and understand how we can improve.
If you’re open to sharing additional details, please feel free to reach out to Betty at support@documentgenius.com
. Your feedback helps us continue improving our services.
Thank you for your time.
Documentgenius からの回答
Thank you so much for your kind words. We’re glad to hear you found our documents user friendly. Thanks again for the recommendation.
it was easy to navigate and complete…
it was easy to navigate and complete the document that i needed.
thank you.
2026年2月2日
自発的なレビュー
Documentgenius からの回答
Thank you for your kind feedback. We’re glad to hear the platform was easy to navigate and that you were able to complete your document successfully.
Very expensive
2026年2月5日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback. We understand pricing is an important factor, and we’re sorry to hear it didn’t meet your expectations.
We’d appreciate the chance to learn more about your needs and see how we can improve your experience. Please feel free to reach out to Betty at support@documentgenius.com
.
Works very well
Works very well. I only needed 1 contract but I definitely recommend it.
2026年2月5日
自発的なレビュー
Documentgenius からの回答
Thank you for the recommendation. We’re glad to hear the platform worked well for your needs.
The website says it converts PDF to CSV…
The website says it converts PDF to CSV after you go in create an account pay him some money try and convert my PDF and the only one excluded is CSV! Ridiculous
2026年2月4日
自発的なレビュー
Documentgenius からの回答
Thank you for sharing your feedback. We’re sorry for the frustration this experience caused and understand how disappointing it can be when a feature doesn’t meet expectations.
While our platform supports multiple PDF conversion options, certain file types or conversion formats may have limitations depending on the document structure. We’re continuously working to improve compatibility and clarity around supported features.
If you’re open to it, we’d appreciate the opportunity to review your file and better understand what you were trying to convert. Please feel free to reach out to Betty at support@documentgenius.com
, and we’ll do our best to assist or provide clarification.
Thank you for taking the time to share your experience.
super hard to use and wont compress big…
super hard to use and wont compress big files
2026年2月3日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback. We’re sorry to hear about the difficulty you experienced with compressing larger files.
Please reach out to us at support@documentgenius.com
and include Attn: Betty in your message. She’ll be happy to review the issue and help you further.
You charged me $49 after I canceled…
You charged me $49 after I canceled during the trial week. I had to dispute the charge. Very disreputable and never responded to my email other than “you’ll hear from us within 24 hours.”
2026年2月1日
Documentgenius からの回答
Thank you for bringing this to our attention.
We’re sorry for the frustration this situation has caused. Our team will reach out to you directly via email to review your account and address your concerns regarding the charge and cancellation.
Thank you for your patience. We’ll be in touch shortly.
Documentgenius からの回答
Thank you for your feedback! We’re glad to hear the JPG-to-PDF conversion was easy for you.
Pretty easy great app
2026年2月1日
自発的なレビュー
Documentgenius からの回答
Thank you for the kind feedback! We’re glad you found the app easy to use and appreciate you taking the time to share your experience.
I fill a document and it was fast and…
I fill a document and it was fast and practical document. it was worth do it your self document.
2026年2月1日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback! We’re glad to hear the document process was fast and practical, and that you found it worthwhile to complete on your own. We appreciate you sharing your experience.
Y'all gave me exactly what I needed
Y'all gave me exactly what I needed. There was no mess, no fuss, no issued. I am canceling my free trial because I cannot afford a monthly fee.
2026年2月1日
自発的なレビュー
Documentgenius からの回答
Thank you for your feedback. We’re glad to hear the service met your needs. We appreciate you giving us a try and wish you all the best.
This was so hard to use
This was so hard to use. I wanted an easier way to craft a letter. Not for my generation.
2026年2月1日
自発的なレビュー
Documentgenius からの回答
Thank you for sharing your experience. We’re sorry to hear the platform didn’t meet your expectations and appreciate your honest feedback. It helps us understand where improvements are needed.
Documentgenius からの回答
Thank you for your feedback. We’re glad to hear you had a positive experience with the editing features and appreciate you taking the time to share this.
it was very easy to create the document…
it was very easy to create the document that I needed, and it was very easy to cancel the subscription.
2026年1月31日
Documentgenius からの回答
Thank you for your feedback. We’re glad to hear the document creation process was easy and that canceling the subscription was straightforward. We appreciate you taking the time to share your experience.
Documentgenius からの回答
Thank you for your feedback. We’re glad to hear you found the app easy to use and the interface seamless. We appreciate you taking the time to share your experience.
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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