the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... ãã£ãšèŠã
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This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... ãã£ãšèŠã
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The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... ãã£ãšèŠã
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When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... ãã£ãšèŠã
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At Document Genius, we believe paperwork shouldnât be stressful or costly. Thatâs why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
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Documentgenius ããã®åç
Thank you for your kind feedback. We're glad to hear that you found the platform easy to use and enjoyed the flow of the documents. We truly appreciate you taking the time to share your experience.
I was supposed to have a 7 day trial
I was supposed to have a 7 day trial. started trial on March 2nd. First month payment was deducted 2 days later, today the 4th of March?
2026幎3æ4æ¥
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Documentgenius ããã®åç
Thank you for reaching out. I understand your concern regarding the charge.
The 7-day trial begins when the account is created, and the subscription will automatically convert to the monthly plan if it is not canceled before the trial period ends. Charges typically occur once the trial period has concluded.
To help clarify what happened in your case, Iâd be happy to review the account and check the exact sign-up and billing details. Please reply with the email address used to create the account, or feel free to email Betty at support@documentgenius.com, and we will be happy to review your case and assist you further.
No help at all
2026幎3æ3æ¥
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Documentgenius ããã®åç
Thank you for your feedback, and weâre sorry to hear that you felt you did not receive the help you needed. That is certainly not the experience we want for our customers.
If youâre still experiencing an issue or need assistance, please feel free to email Betty at support@documentgenius.com with the email address associated with your account and a brief description of the issue. We will be happy to review your case and do our best to assist you.
This is a scam
This is a scam. They say they wonât charge you for the free trial but I was charged $50 anyways. I cancelled the subscription and they still charged me!! Absolutely scam and fraudulent company.
In response to their response below. Again I DID cancel my subscription BEFORE the free trail was up and you charged me anyways. I have already emailed your fraudulent company and you did nothing for me?
2026幎2æ28æ¥
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Documentgenius ããã®åç
Thank you for your feedback. We're sorry to hear about your experience and understand how concerning unexpected charges can be.
Our free trial automatically converts to a paid subscription if it is not canceled before the trial period ends, which is outlined during the sign-up process and in our Terms of Use. However, we would be happy to review your account to confirm the exact sign-up, cancellation, and billing timeline.
Please feel free to email Betty at support@documentgenius.com with the email address used to create the account, and we will gladly look into your case and assist further.
EASY BILL OF SALE
I had a polished, ready-to-print document in minutes, which saved me a ton of time compared to drafting one from scratch. If youâre selling a car and want a professional-looking record that covers all your bases, I highly recommend using their user-friendly templates. A great experience from start to finish!"
2026幎3æ2æ¥
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Documentgenius ããã®åç
Thank you for your kind feedback. We're glad to hear that you were able to create a polished document quickly and that our templates helped save you time compared to drafting one from scratch. We appreciate your recommendation and are happy that you had a great experience from start to finish.
It was easy
It was easy
I did minimal revision work
helped at the 11th hour
2026幎3æ2æ¥
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Documentgenius ããã®åç
Thank you for your feedback. We're glad to hear that the process was easy and that the template helped you complete your document with minimal revisions, especially when you needed it at the last minute. We appreciate you taking the time to share your experience.
Documentgenius ããã®åç
Thank you for your feedback. We're glad to hear that you found the service helpful and appreciate you taking the time to share your experience.
Wasted 30 minutes "compressing" a PDF
Wasted 30 minutes compressing a PDF on a Free Trial. In the end, the "compressed PDF" I downloaded was exactly the same size as before!
2026幎2æ28æ¥
Documentgenius ããã®åç
Weâre sorry to hear about your experience and understand how frustrating that must have been.
Weâd appreciate the opportunity to look into what happened with the PDF compression and see how we can help. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and weâll be happy to review this with you.
Extremely useful and easy
Extremely useful app and very easy to navigate.
2026幎2æ28æ¥
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Documentgenius ããã®åç
Thank you for your feedback. Weâre glad to hear you found the app extremely useful and easy to navigate. We appreciate you taking the time to share your experience.
it was great for what I needed
it was great for what I needed
2026幎2æ28æ¥
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Documentgenius ããã®åç
Thank you for your feedback. Weâre glad to hear it worked great for what you needed and appreciate you taking the time to share your experience.
It was very easy and had all theâŠ
It was very easy and had all the information we were looking for.
2026幎2æ27æ¥
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Documentgenius ããã®åç
Thank you for your feedback. Weâre glad to hear it was easy to use and had all the information you were looking for. We appreciate you taking the time to share your experience.
If I could go lower I would give ZEROâŠ
If I could go lower I would give ZERO stars. Total scam. NOT FREE. They set it up so you think you are getting a membership level that will provides limited service but then get a bill for $49.99. Use at your own peril.
2026幎2æ26æ¥
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Documentgenius ããã®åç
Weâre sorry to hear about your experience and understand your frustration.
Weâd appreciate the opportunity to review your account and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com
, and weâll be happy to look into this further and assist where possible.
Documentgenius ããã®åç
Weâre sorry to hear about your experience and would appreciate the opportunity to help. Please email Betty, Customer Support Supervisor, at support@documentgenius.com, and weâll be happy to look into this further.
Wonderful site to use for templates forâŠ
Wonderful site to use for templates for legal documents and I'm sure other things. I've used them twice and gotten exactly what I needed both times thank you.
2026幎2æ25æ¥
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Documentgenius ããã®åç
Thank you for your kind words. Weâre happy to hear the site met your needs and that youâve had a great experience both times. We truly appreciate your support and feedback.
took care of business â¡
Documentgenius was very easy to use and quick at taking care of business.. thankfully.. I was able to download my compressed pdf form without loosing quality.. thank you Documentgenius â¡â¡.
take care.. have a beautiful day as well as all that follows.. â¡â¡
2026幎2æ25æ¥
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Documentgenius ããã®åç
Thank you so much for your kind message. Weâre glad to hear DocumentGenius was easy to use and helped you quickly download your PDF without losing quality. We truly appreciate your thoughtful words and wish you a beautiful day as well.
Worked great for what I needed
Worked great for what I needed, just wish it was free all the time but so great for a trial
2026幎2æ25æ¥
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Documentgenius ããã®åç
Thank you for your feedback. Weâre glad to hear it worked great for your needs and that the trial was helpful. We appreciate you taking the time to share your experience.
Documentgenius ããã®åç
Thank you for your feedback. Weâre sorry to hear the experience was difficult to understand.
Weâd like the opportunity to help and clarify any confusion. Please feel free to email Betty, Customer Support Supervisor, at support@documentgenius.com, and weâll be happy to assist.
Documentgenius ããã®åç
Thank you for your feedback. Weâre glad you found it to be a great resource and appreciate you taking the time to share your experience.
It worked well but is too expensive forâŠ
It worked well but is too expensive for my needs.
2026幎2æ23æ¥
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Documentgenius ããã®åç
Thank you for your feedback. Weâre glad to hear the system worked well for you. We appreciate your honesty about the pricing and will continue working to improve our offerings.
Great easy document HOWEVER you shouldâŠ
Great easy document HOWEVER you should be able to view entire document before adding payment info for FREE 7 DAY TRIAL. Document was too long and not what I needed. TRIAL cancelled immediately after payment added and document viewed. Useless efforts especially when only wanted a ONE TIME document
2026幎2æ24æ¥
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Documentgenius ããã®åç
Thank you for your feedback. Weâre sorry to hear the document didnât meet your needs and understand your concerns about viewing the full document before starting the trial.
Weâd appreciate the chance to look into this further and help where possible. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and sheâll be happy to assist.
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