Doggie Hush レビュー 91

Doggie Hush からの回答

2025年12月18日

Hi Jake,
Thank you for sharing your feedback.

When the originally selected toy became unavailable, a replacement item was sent so your order would not be delayed during the holiday period. When it became clear that this solution wasn’t what you were looking for, our team processed a full refund to ensure you were not charged for something you didn’t want.

While we understand this experience was frustrating, issuing a refund was the fastest and most appropriate resolution available at that time. Our team always aims to act in good faith and resolve situations fairly for our customers.

We appreciate you bringing this to our attention and will continue improving how we communicate inventory changes moving forward.

Best regards,
Doggie Hush Team

Doggie Hush からの回答

2025年12月15日

Hi Dorothy,

Thank you for your review of the Doggie Hush headphones.

Doggie Hush Pro is designed to buffer sharp noises such as thunderstorms, car rides, and airplanes. Dogs are very unique creatures, and their ears are extremely sensitive — our goal is to protect their hearing, not block out all sound or make them uncomfortable.

Doggie Hush Pro is built with 5 layers of sound-reducing material to safely lower noise intensity while keeping your dog aware of their surroundings.

Thank you for being our customer and for sharing your valuable feedback.

Kind regards,
Doggie Hush Team

Doggie Hush からの回答

2025年12月1日

Hi Lisa,

We are sorry to hear that you had a bad experience with us. As shown on our website, our products have been tested by multiple independent labs. They are made from neoprene and feature 5 layers of sound-proof material. We have been on the market for around five years and have thousands of happy customers all around the world.

Regarding the refund issue: we clearly state on our website that we have a 14% restocking fee. This policy does not apply to certain items such as clearance products or one-time specials. For those items, the listing clearly states that the refund policy is not eligible.

If you need further assistance, please let us know — we’re here to help.

Kind regards,
Doggie Hush Team

Doggie Hush からの回答

2025年10月27日

Hi Diane,

We truly appreciate your kind comments about us. Customers like you are the reason this business exists. We are very proud and happy for you and Cooper!

Best regards
Doggie Hush Team

Doggie Hush からの回答

2025年7月28日

Dear Tamahara,

We’re truly sorry to hear Doggie Hush didn’t provide the relief you were hoping for during thunderstorms. We understand how disappointing that can be when trying to help your dog feel safe and calm.

While it sounds like you ensured a proper fit, we’re not sure if the gradual introduction process was fully followed. For example, was the Velcro cutted for a snug fit? And was the correct size ordered based on our sizing guide? Doggie Hush works best when introduced slowly with positive reinforcement, allowing dogs time to adjust.

To clarify, Doggie Hush isn’t designed to block all noise or impair hearing—it’s a gentle buffer that helps reduce the intensity of loud sounds like thunder and fireworks.

We’ve seen tens of thousands of dogs benefit from our design, but we know every dog is unique. We’d love a chance to make things right—feel free to reach out if you’d like to try a replacement pair or receive our extended training guide. We’re here to help.

Warm regards,
The Doggie Hush Team

Doggie Hush からの回答

2025年6月10日

Hi CFS,

We’re truly sorry to hear that Doggie Hush didn’t work as expected for your dog. We completely understand how disappointing that can be.

We’re not sure if the included instructions were followed during the introduction process, but we’d be happy to support you further. In fact, we’d love to offer you a new pair of Doggie Hush headphones, and this time you can customize the fit by trimming the Velcro to ensure it’s more comfortable for your dog.

We’ve had tens of thousands of happy customers who share how Doggie Hush has helped their dogs stay calm in loud environments—they truly can’t imagine life without it.

To clarify: Doggie Hush is not designed to make dogs deaf, nor would we ever support that idea. Instead, the headphones work as a sound buffer, helping reduce the intensity of noise and aiding your dog in gradually tuning out external triggers like fireworks or thunderstorms.

Our patented design—backed by real-world testing—works best when introduced slowly, with positive reinforcement. Many customers report seeing noticeable changes in their dog’s behavior within a few weeks, and we’ve included more training guidance on our website if you’d like to explore that option.

Regarding your return request, our refund policy, including information about restocking fees, is clearly outlined on our website, though we understand it may have been missed.

Please let us know how you'd like to move forward—we're here to help and want to make things right in the best way we can.

Warm regards,
Doggie Hush Team

Doggie Hush からの回答

2025年6月9日

Hello Rhonda,

We sorry that you were not able to make Doggie Hush work for your Dog. We are not sure if you followed the enclosed instructions. We would love to give you a new pair and you can customize by cutting the velcro before using on your Dog. We have had tens of thousands of happy customers and their Dogs Where they say they can't imagine living without Doggie Hush. We would never want our Dogs to be deaf,we don't believe this is healthy state for any dog.You can have a look more training examples on our website and If you follow the instruction, Give a try you will see the results in a month. FYI Doggie Hush does not eliminate all of the loud noises. Instead it acts as a strong buffer when combined with our design (Doggie Hush is patented due to our special design and testing) becomes a strong aid and helping your Dog to start to ignore outside noises that normally upset them. Maybe you misunderstood the goal of our product. We feel so strongly that it can help you that we would love to gift you with a new pair with your Dog.

Hoping to hear from you soon with love for all Dogs,
Doggie Hush Team.

Doggie Hush からの回答

2025年1月16日

Dear Gary,

Thank you so much for sharing your experience with Doggie Hush Headphones! We're thrilled to hear that they helped your dog stay calmer during the fireworks on New Year’s Eve. It’s wonderful to know that the headphones are already making a difference.

If you have any questions or need additional tips for continued use, please don’t hesitate to reach out. We’re always here to help.

Warm regards,

Doggie Hush からの回答

2025年1月14日 に更新

Liebe Anikó,

Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben! Es freut uns sehr zu hören, dass die DoggieHush Headphones Ihrer Hündin Daisy geholfen haben, die Tage rund um den Jahreswechsel entspannt zu überstehen. Es macht uns stolz zu wissen, dass unser Produkt dabei hilft, Hunden mehr Ruhe und Komfort zu bieten, besonders in stressigen Situationen.

Ihre Empfehlung bedeutet uns sehr viel, und wir freuen uns, dass Sie mit der schnellen Lieferung und der Qualität des Produkts zufrieden sind. Wenn wir in Zukunft noch etwas für Sie tun können, lassen Sie es uns bitte wissen.

Vielen Dank für Ihr Vertrauen in DoggieHush, und alles Gute für Sie und Daisy!

Herzliche Grüße,

Doggie Hush からの回答

2025年1月8日

Dear Meike,

Thank you for taking the time to share your experience. We’re glad to hear you were pleased with our shipping and service, but we’re truly sorry to learn that our DoggieHush Headphones™ didn’t meet your expectations.

Our headphones are specifically designed to reduce noise which helps alleviate sharp and sudden sounds that may cause anxiety. However, they aren’t intended to completely block out sounds like fireworks but rather to make them less startling for dogs. Every dog is unique, and their response to noise-reducing products can vary.

We value your feedback and would love the opportunity to assist further. Please don’t hesitate to reach out to us at support@doggiehush.com. Our team is here to help find the best solution for you and your dog.

Thank you again for sharing your thoughts, as they help us continue to improve.

Doggie Hush からの回答

2025年1月7日

Thank you for sharing your feedback, Charlene. We’re sorry to hear that the headphones didn’t work as expected in this situation. Our product is carefully designed to help reduce noise levels for pets, but we understand that every furry friend may respond differently based on their needs and the environment.

We’re confident in the effectiveness of our headphones when fitted correctly and used consistently, and we’d love the opportunity to assist you further to ensure the best experience for you and your companion. Please reach out to us at support@doggiehush.com, and we’ll gladly help address your concerns, including the return process. Your satisfaction and your pet’s comfort are our top priorities. 🐾

Doggie Hush からの回答

2025年1月7日

Thank you for sharing your feedback, and we’re sorry to hear that the product hasn’t worked as expected for your furry friend. We truly believe our product can help calm pets during noisy days, but sometimes there can be issues with fit or size. If you could reach out to us at support@doggiehush.com, we’d be happy to work with you to find a solution that works best for your dog. We’re here to help! 🐾

Doggie Hush からの回答

2025年1月7日

Thank you for sharing your experience with us, and we’re sorry to hear that the headphones didn’t help Negro as expected. While the Doggie Hush Headphones are designed to provide relief during noisy situations, we understand that every pet reacts differently, and some may require adjustments for the best fit and effectiveness.

We’d love to assist further in addressing this issue or finding a solution that works better for your companion. Please feel free to contact us at support@doggiehush.com. Your feedback helps us continue to improve and support pet owners like you! 🐾

Doggie Hush からの回答

2025年1月7日

Thank you for sharing your feedback! 😊 We're thrilled to hear that our product helps your dog stay calmer during noisy situations and that the fit is just right. If you ever need further assistance or have any questions, feel free to reach out. We're always here to help! 🐾

Doggie Hush からの回答

2025年1月3日

Thank you for your wonderful review! We’re delighted that our Doggie Hush Headphones have helped your gentle giant feel more comfortable, especially in loud situations. If you have any further questions, please don’t hesitate to reach out to us at support@doggiehush.com. 😊

Doggie Hush からの回答

2025年1月3日

Thank you for your thoughtful review! We’re glad to hear the Doggie Hush Headphones worked well for one of your dogs, providing some much-needed calm during stressful situations. We're sorry to hear they didn’t fit your other dog as comfortably. We appreciate your feedback and will continue to improve. If you have any further questions, feel free to contact us at support@doggiehush.com. 😊

Doggie Hush からの回答

2025年1月2日

Hi Jenny,

Thank you for such a detailed and wonderful review! We're thrilled to hear how Doggie Hush has helped Ned with both thunderstorms and vet visits. It's especially meaningful to receive such positive feedback from a professional dog trainer, and we truly appreciate you recommending our product to your clients.

We strive to provide excellent customer service along with our effective product, so we're glad our pre-purchase communication was helpful. If you ever need any additional assistance, please don't hesitate to reach out at support@doggiehush.com.

Best regards,
Doggie Hush