Mike Lawler in sales was fabulous! When vetting CRM providers and asking all the questions Mike was transparent, informative, and dedicated (including answering calls while snowed in) rain, shine, or... もっと見る
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Our trainer seemed a little annoyed by everything, and went super fast. It also was not communicated to him that we would need fast tracking of our data transfer and he made it seem as though this wou... もっと見る
Cheryl was very patient with our long internal discussions and approval process. She followed up and answered questions for months before we were ready to sign. Most salespeople would have been pushy... もっと見る
Our last donor management software was very outdated and was hard to manage. Moving to DonorPerfect was one of the best decisions we have made on our development team. Through detailed tracking of tre... もっと見る
企業情報
当該企業による記述
DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo. Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.
連絡先
601 Office Center Dr, Suite 200 , 19034, Fort Washington, 米国
- 800-220-8111
- info@donorperfect.com
- donorperfect.com
Mike Lawler in sales was fabulous
Mike Lawler in sales was fabulous! When vetting CRM providers and asking all the questions Mike was transparent, informative, and dedicated (including answering calls while snowed in) rain, shine, or snow didnt stop Mike from Phenomenal “potential customer” service! And the main reason we chose Donor Perfect as our CRM and went with initial 3 years for our foundation.
Our trainer seemed a little annoyed by…
Our trainer seemed a little annoyed by everything, and went super fast. It also was not communicated to him that we would need fast tracking of our data transfer and he made it seem as though this would not be possible, even though sales had promised it.
We have just completed an RFP
We have just completed an RFP, and DonorPerfect is our new vendor. The process was thorough, and Steve was great to work with.
We are now moving to onboarding.
The constant communication with Pierre…
The constant communication with Pierre was fantastic and his willigness to explain the different process, feauters of the DonorPerfect.
Finally we decided to use DonorPec after several meetings with comprehensive information.
I love DPO
I love DPO - the functionality, the customer support... knowing there is a team of people who can help me navigate DPO when needed is very comforting and I am happy I recommended DPO to my new employer! :-)
Off to a Good Start
In our first onboarding meeting today, our coordinator walked me through the process step by step and also patiently answered my questions. She took notes about some of the unique needs of our organization and said she would look into the issues and get back to me. She assured me we would have access to help in several different ways during the onboarding process and beyond.
Great exereience
The people I have communicated with so far have been very helpful and kind. I am getting more assistance and feedback that I did with over a year of time with our former company.
DonorPerfect is an excellent choice
DonorPerfect is an excellent choice for nonprofits looking to streamline and strengthen their fundraising efforts. The platform offers outstanding customer service along with valuable educational tools that truly set you up for success. Choosing DonorPerfect was a great decision for our organization.
So considerate
So considerate, helpful, and timely! Excellent customer service and help with the transition process! Appreciate the information explaining every step.
All questions were answered quickly and…
All questions were answered quickly and professionally. The personal touch of meeting with a representative was very much appreciated. I am also very impressed that my organization has been assigned a personal onboarding coordinator.
Excellent representatives and easy…
Excellent representatives and easy software. We really like DonorPerfect so far.
Clear comprehensive explanation of the…
Clear comprehensive explanation of the product. Very responsive and consultative sales person
Affter so many years using DP
Affter so many years using DP, there has never been one time that there wasnt the best and most understanding support
Half the cost; Best customer service
Two words made this such a pleasant experience: Suzanne Gildea. She's been incredibly patient and attentive and has done an excellent job getting us to the finish line. DP offers best-in-class services at approximately half the cost of its competitors.
We are not where I want to be
We are not where I want to be. A lot of information being thrown at me but we do not have the support. Everything is a separate app and log in. I need 3 simple things done and I can't make it happen because I am lost
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