I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent! Poli... もっと見る
企業が回答しました
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Door Giant accepted our order and payment with no problems. The items arrived as described. However, we found more suitable items after a recommendation from our joiner and so proceeded with a return,... もっと見る
Door Giant sold me a pair of gloss black kitchen doors , the doors were flawless, very good quality, well packaged and delivered within the stated time frame. The price was almost half what some of... もっと見る
企業が回答しました
Excellent quality Suffolk Oak doors. Bought 6 unfinished doors initially for our downstairs followed by 7 more finished doors for upstairs. My advice would be to buy them finished as the extra cost (a... もっと見る
企業が回答しました
4.4
優良
309件のレビュー
ネガティブなレビューの 69％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Never received my doors
Never received my doors. Almost 3 weeks no update from the company. Had to constantly chase about my order and customer service not friendly. Would recommend
2025年11月28日
Door Giant からの回答
Hi, Thanks for reaching out. We have emailed you a POD to show it was delivered on 17th November 09.10. Please respond directly to the email if you have any further issues.
thanks, Natalie B
Door Giant Customer Support
Great service
Great quality doors & super quick delivery . Bang on time none of this waiting all day they tell you a time slot & they’re in it
2025年11月24日
Door Giant からの回答
Thanks for your 5* review, we hope to see you on our site again soon Natalie B
Door Giant Customer Support
Lots of veneer blisters
Easy to purchase and delivered super fast
But one of my doors the veneer was blistered in a few areas but only noticed when applying a wood stain to seal the door so stuck with a door now that has issues will check before staining next time
2025年11月24日
Door Giant からの回答
Thanks for taking the time to leave us a review. Sorry to hear the door was blistered. I'll feed this back to the supplier. I do hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Door Giant からの回答
Thanks for your 5* review, we hope to see you on our site again soon Natalie B
Door Giant Customer Support
Door Giant からの回答
Thanks for your 5* review, we hope to see you on our site again soon Natalie B
Door Giant Customer Support
Damaged door dispatched
The door had been bashed and scraped most likely when being handled after manufacture - certainly before being packaged for dispatch. It needed repair and there wasn't the time option to get a replacement
2025年11月13日
Door Giant からの回答
Thank you for taking the time to leave a review, and I’m really sorry to hear your door arrived damaged.
I completely understand the frustration of needing to repair it yourself, especially when you didn’t have the time to wait for a replacement. That’s not the experience we want for our customers.
We’d really like to investigate this further and make sure it doesn’t happen again. If you could email us at sales@doorgiant.com with your order number and photos of the damage, our team can then investigate this with our supplier.
Thank you again for your feedback — it helps us improve both our quality checks and the service we provide.
Thanks, Natalie B
Door Giant Customer Support
It came on time and was as described
It came on time and was as described. What more do you want?
2025年10月16日
自発的なレビュー
Door Giant からの回答
Thanks for your 5* review, we hope to see you on our site again soon Natalie B
Door Giant Customer Support
Clear pine 4 panel doors…
I purchased 3 clear pine 4 panel doors and they are excellent. They come really well packaged to prevent damage and moisture ingress. These are genuine wooden doors. Many companies are advertising pine doors which have a core and pine laminates.
I would recommend these doors.
2025年11月14日
Door Giant からの回答
Thanks for your fab review 😊. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Bought half glazed opaque doors which…
Bought half glazed opaque doors which are not completely opaque so will need to stick something on. Didn’t have time to send them back. Not good.
2025年11月13日
Very good door made of actual wood not…
Very good door made of actual wood not cardboard. Door was well made and a good price. Very well packaged.
One point though - There is a T&C that states you have to check the door before signing for it or they won't accept warranty claims. Couriers don't do allow this, they just leave the door on the driveway. I didn't have any issues with the door, but I wonder what would happen if there was a problem
2025年10月30日
自発的なレビュー
Door Giant からの回答
Thanks for your review 😊. I will pass on your feedback to the couriers.. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
I ordered gallows brackets from door…
I ordered gallows brackets from door giant and it stated in the description that they were a pre finished composite product.
When they arrive I was very disappointed with the quality of the finish they were supposed to be anthracite in colour but you could see white bits within the colour, needless to say my customer was not happy, I've since had to take themto a paint shop to have them painted professionally costing an additional £100. These in my opinion are not a quality product and I will not be purchasing any in the future.
2025年10月24日
自発的なレビュー
Door Giant からの回答
We’re really sorry to hear that you were disappointed with the gallows brackets. We understand how frustrating it must have been when the finish didn’t meet your expectations, especially when supplying to your own customer.
The brackets are supplied to us as pre-finished composite items direct from the manufacturer, it certainly shouldn’t have visible white flecks, and we’d like to look into this further with our supplier.
If you could email us at sales@doorgiant.com
with your order number and some photos, our team will investigate and see what we can do to make this right for you. We really value your feedback — it helps us ensure we only supply products that meet the high standards our customers expect.
Thanks Natalie B
Door Giant Customer Support
Straightforward and affordable
Straightforward purchasing of doors for our outside coal shed. Doors took well to trimming down, sealing and hanging. No complaints at all and they look great. Delivery driver was a really nice guy too.
2025年9月19日
自発的なレビュー
Door Giant からの回答
Thanks for your lovely review 😊 We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Very Good and Professional Service
The website was easily navigable and I soon found the doors I needed.
The reviews were very good and I decided to place an order which was a very easy process.
Communication was excellent and I was told the doors would be dispatched directly from the manufacturer. Doors arrived, although delivery had to be reprocessed because the delivery vehicle couldn’t gain access.
Doors are perfect and have been hung in place.
Very pleased. Highly recommended.
2025年10月9日
自発的なレビュー
Door Giant からの回答
Thanks for your lovely review 😊 Please do send us any pics if you have any or tags us in any posts on socials. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Easy to order
Easy to order, product looks like it does in the picture and delivery is arranged very quickly. Delivery guy was really helpful, the door was very heavy ( good quality) and he carried it in for us.
2025年9月23日
Door Giant からの回答
Thanks for your fab review. We'd love to see any pictures you've got of it in situ 😊
Natalie B
Door Giant Customer Support
Prompt delivery
2025年10月2日
Door Giant からの回答
Thanks for your 5* review. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Polite / efficient / delivered / as…
Polite / efficient / delivered / as stated on time in good order
2025年10月2日
Door Giant からの回答
Thanks for your fab review! We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Very good experience
The two doors were delivered on time and well packaged .
They appear to be very good quality and sturdy at a competitive price
The company on this evidence is well recommended
2025年9月23日
Door Giant からの回答
Thanks for your fab review, we hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Fast delivery
Fast delivery. Door arrived well packaged no damage and was exactly what we was looking for. Highly recommend
2025年9月4日
自発的なレビュー
Door Giant からの回答
Thanks for your fab review - we hope to see you on our site again soon..
Natalie B
Door Giant Customer Support
Quality goods and fast shipping.
2025年9月11日
Door Giant からの回答
Thanks for taking the time to leave us a review. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
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