Dracoslides レビュー 227

I usually don’t leave reviews UNLESS my experience is extremely good, or extremely poor. In this case, extremely POOR. Just like the other comments, my package has not shipped and it’s been almost 2 weeks. Up until 2 days ago the shipment status from their shipper (ShipX) said label created, waiting to receive package. Now, it simply says “tracking information unavailable”. Yes, I’ve reached out twice now, and no, Dracoslides is not responding. I’m convinced that I’ve been scammed. Considering contacting my credit card company to reverse the charge. I’ll give them another 48hours before I do so.

I placed an order on 7 December as a Christmas gift for my son. I received an email confirmation on 17 December that my order was on the way. On 26th December I sent an email to the company inquiring about the status because when I tracked it, it only showed that the pre-shipment lab was created. I received a response saying it was still within the usual processing and shipping time… today, 7 January I sent a follow up email because the status is still the same. I was told that the label was created, but it wasn’t shipped yet which I already knew so they didn’t tell me anything I didn’t already know. I was then told to keep an eye out for updates with the tracking number. Again, this was not helpful at all, and I responded and told them so. I also asked for a refund and they told me they couldn’t refund me because the pre-shipment label was created and that when I received the order, I can just return it following the return policy.

It came in 2 weeks and is very comfy and good customer service I recommend😁

I’m incredibly disappointed with my experience ordering from Draco Slides. I placed an order for a pair of expensive slides for my son in early December, well in advance of Christmas. It is now January 6th, and I have still not received the order.

The lack of communication has been appalling — I only received responses after repeatedly chasing for updates, and even then, there was no real effort to resolve the issue. For a company selling premium-priced products, I expected far better service and accountability.

I’ve been left out of pocket $150 AUD, with no slides, no clear answers, and no initiative shown from Draco Slides to fix the situation. It should never be the customer’s job to fight for basic communication or resolution. When I wrote a bad review over 3 weeks ago, they miraculously sent a tracking number, however it’s been sitting en route now for 3 weeks.

At this point, I would strongly caution others against ordering from Draco Slides until they address their serious issues with customer service, communication, and order fulfillment.

I got the slides quickly, they were cheap, and they fit really well plus came in a nice bag which I really like. I also got some free stickers with my order.

Ordered Dec. 27th, received Jan.5th!! Purchased for my 14yr old and he absolutely loves them!!! I'm overall happy with shipping, tracking & slides!! I recommend!

I wish i could give zero stars. I ordered these as a Christmas present for my son and never received them. Huge disappointment. Don’t waste ur time. Would honestly rather buy crocs than these, especially with shit customer service!!!!!!!!!

Order in Nov and still no slides Jan 3 ..I ordered 3 pairs and it was suppose to be here before Christmas

They are really good 👍🏾 comfortable all around especially for me cause I'm flat food.

My package has never shipped! You lie saying it has shipped when it hasn’t ! Tired of talking to bots!

They feel like your walking on clouds , they also make it very affordable with deals always happening like buy one get one free or a discount of 20% off or higher .They are a wonderful gift overall I'd definitely spend more money on these in the future

I ordered two pairs of draco slides on Dec 8 and it ended up coming in on the 31st. Keep in mind I paid for express shipping so it’d get here before christmas. I also only received one of the pair of slides which is even more disappointing. I DMed them on instagram and on email and still no response. The slides are nice but the customer support and late shipping is ridiculous .

They do not deliver the product and force you to pay for express shipping even though they already know you are never getting them. I had to fight for a receipt through my credit card company. Never received anything. They even pretended to send me a replacement order but that never arrived either.

DONT BELIEVE THE POSITIVE REVIEWS. THEY ARE FAKE.

The company told me that the product isn't shipping and there's no way they can even guess how long it would take to receive a pair. Any positive review in the past few weeks is an outright lie.

hi again they said they would update me when my package would ship i been waiting since dec 13 now the plaid beige burberry dracos 7-8 i ordered are out of stock i emailed back and forth it was just a bot and i said if i could wait till they restocked and no answer am i ever gonna get my slides?

*UPDATE: The day after I posted this review the tracking miraculously updated and then my package was delivered in the afternoon. I suppose this could very well be an issue with the tracking site, not Draco.*

I ordered a pair of dark reflective slides and socks on December 18th. First it said I’d have them by the 24th, then it said the 26th. Today is December 29th and the tracking says it’s still pre-transit. Only a label has been created. It’s disappointing.

Great perfect comfortable delivery was fast. Got mine on time for the Christmas love them.

Got the slides for my Brother and he is enjoying them. Did take a while to get them so allow for 3-4 weeks shipping. I even like the email they send out and it lets me know that it’s not just a computerized email.

Great Poducts with amazing prices and even better customer service. Have a bunch of stuff like shirts, socks, slides, wallet, lanyard, and more and will be more in the future. It’s like the feeling of a luxury designer brand for a fraction of the price.

The slides are really comfortable and they’re really pretty my boyfriend got us matching ones AND I LOVE THEM SMSMMSMSMMMMM

EDIT! STILL WAITING FOR A RESPONSE BACK FROM INFO@DRACOSLIDES. Meanwhile I have 2 pair of slides that dont fit, wasted $160!!
Bought two pair of slides in November, Christmas shopping for my son. Didn't give them to him until December 25th of course. Unfortunately they do not fit him. Draco will not honor an extended holiday return policy. Like mostly every other store does. Now I'm stuck with $160 and two pair of ugly slides that I would have never bought.