DrDoctor レビュー 1,775

TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I had a txt msg to access this account to re confirm my requirement for an orthopedic appt to asses my right knee. Having logged on I found no link to re confirm this so I write my confirmation here.... もっと見る

5つ星のうち5の評価

All is good, except I cannot get hold of Cardiology at Whipps x. My husband has an app on 5th May! He cannot attend that day. I have E-mailed and rung the dept at least 6 times over the past 2 weeks.... もっと見る

企業が回答しました

5つ星のうち5の評価

So easy to use. Environmentally friendly. Best way of receiving appointment letters, no chace of getting lost in the post as they have done in the past

企業が回答しました

5つ星のうち5の評価

Very useful tool and is a must go-to in order to check and confirm dates and times of hospital appointments. Much better than the alternative of scribbling down appointments on the back of an envelo... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業
  2. オートメーション会社
  3. 企業経営コンサルタント
  4. 医療技術製造業者

当該企業による記述

DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

1775件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Understanding my health issues

I was seen on time . Very friendly staff . I had all my tests done straight away . Very good .

2026年4月23日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Tarlochan,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Excellent and very professional…

Excellent and very professional service. Thank you.

2026年4月23日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Dorothea,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Very straight forward to use,

2026年4月23日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Christina,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,
Elise
DrDoctor

5つ星のうち5の評価

Please can you delete

Please can you delete. The EE mobile number of your computer the number is. I can’t find this phone The number is 07946638680 I don’t use this phone no. More love from Nicola y

2026年4月23日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Nicola,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor.

Unfortunately we are unable to assist you here on the reviews so if you contact support they will help you further.

We also suggest taking this review down as this is publicly visible and we wouldn't want you sharing your number publicly.

If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,
Elise
DrDoctor

5つ星のうち5の評価

Great way of notifying patients if…

Great way of notifying patients if their appointments.

2026年4月23日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Shakeel,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,
Elise
DrDoctor

5つ星のうち5の評価

I’m really impressed with the new NHS…

I’m really impressed with the new NHS DrDoctor app. It’s clearly been designed with the patient in mind, providing a seamless experience and the freedom to manage my regular services directly. It feels modern, intuitive, and truly supportive.

2026年4月22日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Mr David Hesford,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,
Elise
DrDoctor

5つ星のうち5の評価

All the staff are helpful and very…

All the staff are helpful and very patient in the UK

2026年4月21日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Shirley,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,
Elise
DrDoctor

5つ星のうち1の評価

Can not open letter.21

2026年4月21日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Fred,

As this is a review service I am unable to help you directly here however, if you contact our support team through the link below they should be able to assist.

If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

This is very helpful and great service…

This is very helpful and great service 👍. Thank you all 🙏

2026年4月20日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Jass,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Easy to remember when next appointment…

Easy to remember when next appointment is.

2026年4月19日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Lang Ayr,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Excellent

Excellent. Easy to navigate.
Clear instructions.

2026年4月17日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Jennifer,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち4の評価

I thought it was quite easy to change…

I thought it was quite easy to change my contact details but I have not so far been able to see the letter you sent.

2026年4月18日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Josie,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you can look at this page on the support site, this should help you locate the letter you are referring to https://drdoctorsupport.zendesk.com/hc/en-gb/articles/20857841836306-Why-Can-t-I-Find-My-Letter-Online.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Found it very helpful

Found it very helpful

2026年4月18日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Brenda,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Excellent service.

Excellent service.
Thankyou.

2026年4月17日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Maria,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Very helpful easy to use

Very helpful easy to use

2026年4月16日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Adrian,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Well done

Well on time, and the procedure was carried out professionally and with care.

2026年4月16日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Sherif,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Alwsys available

Alwsys available. Their contacts can always make meeting times at ones i can manage ie not early mornings. Exceptionsl service from doctors to
reception.

2026年4月9日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Mark,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

How easy and convenient to use

How easy and convenient to use, thank you very much.

2026年4月16日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Eddie,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Very useful as an easy appointment…

Very useful as an easy appointment reminder to confirm

2026年4月15日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Iain,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

V halp fool reminder

V halp fool reminder

2026年4月15日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Simranjeet,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報