DrDoctor レビュー 1,775

TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I had a txt msg to access this account to re confirm my requirement for an orthopedic appt to asses my right knee. Having logged on I found no link to re confirm this so I write my confirmation here.... もっと見る

5つ星のうち5の評価

All is good, except I cannot get hold of Cardiology at Whipps x. My husband has an app on 5th May! He cannot attend that day. I have E-mailed and rung the dept at least 6 times over the past 2 weeks.... もっと見る

企業が回答しました

5つ星のうち5の評価

So easy to use. Environmentally friendly. Best way of receiving appointment letters, no chace of getting lost in the post as they have done in the past

企業が回答しました

5つ星のうち5の評価

Very useful tool and is a must go-to in order to check and confirm dates and times of hospital appointments. Much better than the alternative of scribbling down appointments on the back of an envelo... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業
  2. オートメーション会社
  3. 企業経営コンサルタント
  4. 医療技術製造業者

当該企業による記述

DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

1775件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

????

I. Don't. Know how I can. Rate. You. Yet. As. I. Have. Just. Checked. My. Details. + I. Don't. Really. Know. Who. You. Are. ???

2026年4月2日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Terry,

Thanks for the positive review at your early stages, we appreciate all feedback and will review how early in stages an invite to review us is provided. We hope further down the line you may look to review us again to share your feedback.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Everything is OK

Everything is OK

2025年9月25日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Mounia,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Easy access to see and confirm my…

Easy access to see and confirm my appointment .

2026年4月2日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Sandra,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Considerate in making appointment and…

Considerate in making appointment and giving opportunity to patients to rearrange their appointments at their most convenient time.

2026年4月1日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Francis,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Makes checking on appointments easier…

Makes checking on appointments easier when you forget times and dates as I do

2026年4月1日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Keith,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

It's simple tells when & where…

It's simple tells when & where appointment is.

2026年3月12日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Michael,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち1の評価

Im apojtmen see

2026年3月31日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Iveta,

Sorry to hear you are experiencing issues with your appointments, we are unable to assist in resolving appointments on the review service, however please follow the link below to speak with our support team.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Easy access

Easy access

2026年3月27日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Terence,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Brilliant se

2026年3月29日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Victoria,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Dr Dr review

The experience was easy to access
I had forgotten my password nut was easy to find a new one.
All inall it was a good experience

2026年3月29日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Denise,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち3の評価

Can be totally annoying messing around with this

Can be totally annoying messing around with all of this

2026年3月27日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Elaine,

Thanks for the feedback, sorry to hear you hare struggling with the service. Please see below for any assistance we are available for any issues you may face and would be happy to help.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

It was hard to do but ok

It was hard to do but ok

2026年3月27日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Sheela,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

The Patient Maters! The Email has been very helpful! Even to myself! Who useless regarding IT, Thank you 😊

I Found the Email Very easy to Follow! Specially for Myself who is not very good with IT! Thanks.

2026年3月26日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear David,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Much better than others I have used.

Much better than others I have used.

2026年3月26日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Tony,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Easy to use .

2026年3月25日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Paula,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

So easy to check all your upcoming…

So easy to check all your upcoming appointments etc everything in one place I like it

2026年3月25日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Linda,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

DrDoctor always remind me of my…

DrDoctor always remind me of my appointments and l am very pleased about that. Thank you very much

2026年3月25日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Dr Baiden Adams,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち5の評価

Quick and efficient

Quick and efficient. Very helpful and feels safe.

2026年3月24日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Sally,

Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち3の評価

i am feeling worse and i have not…

i am feeling worse and i have not gotten appointment for further test recommended

2026年3月24日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Philomena,

We are sorry to hear you are not feeling well, we advise that you contact 111, GP or your hospital provider or for further assistance from DrDoctor if you follow the link below you can speak with one of our advisors, unfortunately this area is used for reviews so we cannot assist with appointment booking here.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

5つ星のうち1の評価

Hello,

Hello,
I am a bit confused about my appointment. I received a letter saying my scan is on Friday 27th March at 3:40 PM, but I also received a message saying it is on Wednesday 25th March at 2:00 PM.

Could you please confirm which date and time is correct?

Thank you very much.

2026年3月24日
自発的なレビュー
DrDoctor ロゴ

DrDoctor からの回答

Dear Shogofa,

We are sorry to hear you have received contradictory correspondence, in order to check this I would suggest following the link below to speak with one of our advisors, as this is a review area we are unable to help you directly from here but one of the advisors will be happy to help.

Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.

Thanks,

Elise
DrDoctor

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報