Drive Hellas レビュー 173

Très mauvaise experience, avec la desormais connue arnaque à la carte de débit. Depuis le temps que les clients sont insatisfaits, Drive ne peut être que coupable se ne pas changer ce mode de fonctionnement. On parle d experience client.... Ce sont ses voleurs, désagréables et qui prennent en otage en proposant soit de payer 250 euros de plus pour prendre l assurance complémentaire spit d annuler tout simplement la location alors que nous sommes dans leur locaux lugubres...

Bad service. Never go there

BAD EXPERIENCE! We rent a car in Lefkada. A white opel corsa. We arrived at night and they asked to check the car. We saw only to little damages but a few days later (cause it was night and on top there was a white painting) we notice another one. Even if I had the pitture of the morning alfer poving that the demage there was alrady there, they charged us 186 euro anyway!! Don't choose this company!!

The service is excellent. The staff are friendly and helpful, the prices are reasonable, and the cars are excellent quality. Will definitely use them again.

Noleggiato auto contestualmente all'acquisto della biglietteria aerea. Atterro all'aeroporto di Preveza, di notte, in fare di consegna noto a malapena un graffio (davvero minimo) nella parte bassa del paraurti, chiedo venga annotato sul documento di consegna. L'addetta alla consegna sostiene, proprio per la sua esiguità, che non sia necessario. Mi fido, commetto un errore gravissimo.
Alla riconsegna, che avviene in pieno giorno, un impiegato mi fa notare il medesimo graffio.
Provo ad argomentare, spiegando l'antefatto, e lui infastidito con prepotenza rincara la dose e mi contesta la necessità di una pulizia extra per i sedili.
Con una cauzione su carta di credito di 930€, già precedentemente autorizzata, pur non concorde, subisco senza possibilità di replica l'estorsione della ragguardevole somma di 390€.
Scorretti e maleducati.
A leggere le altre recensioni mi sento in buona compagnia, pare proprio sia un atteggiamento sistematico e per tanto mi sento assolutamente di sconsigliare a chiunque di fruire dei loro "servizi" di noleggio.

Obligés de prendre une assurance complémentaire qui augmente de plus de 30% le cout de location car on a une carte de débit et pas une carte de crédit ????
Et en plus la voiture est sale

I can’t fault the service I received from the Thessoniki branch. The staff were helpful, polite and professional. The car was in very good condition, with less than 3500 miles on it.
We had to wait for about 15 minutes in the airport for a shuttle bus, but other than that the service was excellent.

Ci hanno chiesto 40€ in piú perché arrivati dopo le 8 cosa non scritta nei termini e condizioni, in piú ci é stato fatto un graffio con intenzione e l addetto alla riconsegna é andato direttamente lì a vedere come se sapesse che li ci fosse un graffio, e ci ha fatto pagare 420€ per questo (secondo noi il graffio lo fanno loro apposta) AEROPORTO CHANIA CRETA GRECIA . affidatevi a compagnie più serie

Evitare ,mi hanno consegnato la macchina in riserva. E sul contratto avevano riportato 2/8..(ok non ho controllato perche era tardi .. però) poi hanno trovato una botta sulla portiera che si vedeva solo in controluce...hanno fatto finta che il sistema dove inserire il danno fosse giu e alla fine hanno voluto 190 euro oer chiudere la pratica.. EVITARE

Noleggio senza un assicurazione casco perché non te ne danno possibilità, abbiamo pagato 40 euro al giorno (oltre la spesa del noleggio) per ridurre la franchigia a 558 euro e per un graffietto quasi inesistente (che probabilmente già c'era ma che prendendo l'auto di sera non abbiamo visto) ci hanno addebitato lintera franchigia. Non noleggiate le auto da loro è una vera e propria truffa

DA EVITARE !!Abbiamo scelto l'assicurazione totale per non avere problemi, segnato tutti i danni prima di partire. Ci volevano far pagare 950€ come deposito ( mai sentito) per fortuna che alla fine, segnalando che avevamo preso anche l'assicurazione totale,hanno preso un deposito di 100€. Che purtroppo .. NON CI RIDARANNO indietro perché si sono inventati la presenza di un rigo già presente ( che volevano farci pagare anche 300€>>) assolutamente DA EVITARE! Il prezzo è più basso per questo, mai successo in nessuna parte del mondo!

they kept 900€ blocked on my credit card for months and only AFTER I have called them they refund me.
I am sure this is done on purpose and they count on people who do not check their card and leave them the money. THIS IS SO UNPROFESSIONAL to call to have money back

Very bad experience. No warm welcome to Greece at all. Extra costs, offensive employee (Dimitris) at the desk. When bringing the car back trying very hard to find any damages on the car (not with everyone so clearly picking some customers to give them a hard time). Don't rent your care here!

Rented a car from this Company, noted and photo of "minor dent" on collection. Returned car and was charged a EU60 "admin fee" for this "dent" for their "insurance claim". An absolute scam and would definitely not recommend this Company.

The staff were all friendly and explained everything we needed to know. And then he thoroughly inspected the car with us! After we got back, they even took us to our hotel ! Thank you so much for your service ! We'll definitely use your service again !

Firstly i wanted to book a car feom the other well known brads but i came across this company that had good reviews. We had a wonderful experience and Alex at the Preveza Airport helped us all the way. We even had a miner accident where we got a flat tire due to construction work on the road and he guided us. Overall everything went smooth and the car was clean, well maintained and both checking in and out was not an issue at all. Would highly recommend.

Rented from them in Kalamata. Very professional service, friendly local staff. No false/bs payments required. Definitely recommend :)

I would NOT recommend anyone to use this car rental company. They will try to scam you. Eventhought we had their full insurance we had to pay some made up ,,paperwork fee" for almost invisible scratch (which was there from beggining but they intentionally did not put it in papers). The fee was 60 euros, which is totally insane, but we had to pay it otherwise they would not take us to the airport for our upcoming flight ...

Lots of hidden charges, including an out of hours fee that our booking voucher said we would not be charged and we were also charged in excess of the maximum fee quoted for the child seats. We were also left with very little fuel late in the evening, we were told we had 100km of fuel but the fuel light went off 10 minutes into our journey. It was the Easter Bank holiday weekend so we had issues finding petrol stations that were even open which was a very stressful experience in a new country for us with two young children in the car! We were charged a cleaning fee for a handful of stones left in the car after a trip to a stony beach, when we offered to remove these they said we would be charged for the fee regardless. A terrible service and experience, stay away! FYI if you are looking for car hire, our friends used Yours Car Rental and had no such issues and had a very pleasant experience.

All good. Much cheaper for a 9 person car than the "big" companies. They don't have car damage (scratches, etc.) on the computer, they are recorded by hand when the car is handed over. Here you have to be careful that everything is marked, because cars can have a lot of those scratches. It is worth taking pictures at the time of pick up. At least in Thessaloniki they are not at the airport, but next to it, so it takes a while to transfer (they pick up/pick up from the airport). Still much cheaper.