I had been delivered a car that had faulty windscreen wipers, then the second car had a suspect cheap battery, the car wouldn't start and I called the break down people multiple times. In the end I w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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What an amazing experience, and so competitively priced too. The team were so helpful and on hand to promptly answer any question by phone or email. The lease hire was so easy unlike other companies w... もっと見る
企業が回答しました
I had an issue and had to call their helpline where I spoke to Yossef. He was brilliant, he checked everything with his manager, and even after I went away thinking nothing more could be done, he... もっと見る
企業が回答しました
Having been a Fan of the “ Car Subscription “ Industry for a fair few years now, and ,as a current subscriber, with a Citroen Lease near to end I have become accustomed to the process. I wanted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Drive Fuze is a monthly car subscription service, combining maximum flexibility with minimum hassle at a fair price, for busy people who need a car to support their short-term circumstances or lifestyle and enjoy the freedom of living life on their terms. Drive Fuze’s competitive, all-inclusive monthly package includes: • The car • Comprehensive insurance • All servicing and maintenance • Road tax • Breakdown cover • Fair wear and tear on tyres • 1,000 miles per month (which can easily be extended if needed) • UK based customer services team, available 24/7 • Plus the option to add another driver for an extra £10 per month. Why buy when you can subscribe?
連絡先
Denbigh House, Denbigh Road, MK1 2DF, Milton Keynes , 英国
- 0330 118 0947
- support@drivefuze.com
- drivefuze.com
3.3
まあまあ
67件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Needed a car quickly for work and drive…
Needed a car quickly for work and drive fuze have provided me with a vehicle fast great customer service and prompt delivery would recommend to anyone
2023年3月8日
自発的なレビュー
Drive Fuze からの回答
Hi Joel,
Thank you for the review, It was a pleasure to deal with yourself! I hope you are enjoying the vehicle.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
I would highly recommend Drivefuze if…
I would highly recommend Drivefuze if you are looking for a subscription vehicle. The price is very competitive and the customer service is excellent. Nothing is too much trouble from both Sophie and Heather.
2023年3月9日
自発的なレビュー
Drive Fuze からの回答
Good Afternoon,
Thank you so much for the lovely review, both myself and Sophie thoroughly enjoyed liaising with you and ensuring everything was planned and completed how you required.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Great experience and Highly recommend Drive fuze
I was looking for a short term car subscription plans as a temporary measure when I came across Drive Fuze website. The complete process from putting an application through to arranging delivery of the car was so smooth and stress free. I would like to highlight the customer support team which is one of the best I have ever come across. Sophie handled all my queries so efficiently and politely. The car was delivered within days time on my request once the application was approved. The car was delivered by Ronnie (very professional and polite) in immaculate condition. I also received a courtesy follow up call from Sophie to make sure everything went well on the delivery day and I was happy with the car. I am very pleased with the service and highly recommend Drive fuze.
2023年2月25日
自発的なレビュー
Drive Fuze からの回答
Hi Kalpit,
Thank you for taking the time to write such a lovely review, I am so pleased to hear your experience with us has been positive. Its wonderful to hear direct feedback for Sophie and Ronnie too.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Well organised company
Well organised company, excellent customer service ! The car is fantastic I really recommend Drive Fuze !
2023年2月16日
自発的なレビュー
Drive Fuze からの回答
Good Morning,
Thank you so much for a lovely review, we are so pleased to hear how happy you are with the service here at Drive Fuze.
Please feel free to contact us at anytime with any queries you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Easy to order. Delivered as promised. Simple return.
Ordered a car very easily online. I changed to a different car easily through their email address, before it was delivered. The car arrived today and is virtually new. The price is also good when compared to other short term hire options.
Update two months later - I have now handed the car back, as my own car is out of the garage. Returning the car was also easy. As on purchase, I messed them about over the return date, as my plans changed, but they could manage this and the customer service was great.
I would be very happy to use DriveFuze again and wish them the best for their new business as it grows.
2023年2月8日
自発的なレビュー
Drive Fuze からの回答
Hi Neil,
Thank you so much for the amazing review, I am so pleased to hear that everything has gone well for you so far & hope to continue that impression throughout the life of your subscription.
Please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
Very happy so far!
I have been browsing for a flexible, transparent and customer-centric company for a car subscription and DriveFuze really ticked all boxes for me. I am very impressed with their fast, efficient and friendly service. The car was delivered on time and it's a brand new one :) The experience has been amazing so far!. Great customer service - prompt response, friendly and professional. It really couldn’t have been more easier to order, pay and take delivery of a new car. Highly recommend!
2023年1月31日
自発的なレビュー
Drive Fuze からの回答
Hi Sateesh,
Thank you so much for the wonderful review, I am really pleased to hear you have enjoyed the service so far!
As mentioned before, please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
So happy I found this company
So happy I found this company. Previous provider stopped so I needed a new car fast and the staff are great to deal with. The website and onboarding is simple and I had a new car within 4 days!!! So far very happy customer looking to be long term customer
2023年1月5日
自発的なレビュー
Drive Fuze からの回答
Hi Jason,
Thank you so much for the fantastic review - it has been a pleasure liaising with you.
As mentioned before, please feel free to contact us at anytime with any queries or requests you may have.
Kind Regards
Heather Emmett
Customer Service Manager
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