DRmare Software レビュー 313

Customer service is great! Thanks.

Once again a small but inconvenient snag was solved by some of the best customer care.

Over the 5 years or so the odd niggle with software has popped up, part of being a computer user I guess.

My recent problem was understood, and dealt with via email, without any hesitation.

The remedy supplied, albeit quick was not a solution that worked for me. This was explained via email.

The appropriate solution was provided the next working day.

Just a genuine delight to have customer service that actually feels like they are on 'your side'.

Very happy.

It's a scam. They pretend to give you actual software, but in the meantime they hack and delete your Spotify account.

DRmare Audible Converter braucht sehr lange für ein audiobook zum konvertieren. Ausserdem lässt das Programm den PC auf Hochtouren laufen. Audible muss direkt über DRmare aufgerufen werden,mit Passwort und Mail. Man weiss nicht was mit den eigenen Daten passiert. Keine Empfehlung!

use this software, logged into my spotify account, within hours and my spotify account got deleted!!! ALL MY PLAYLIST FOR OVER 12 YEARS- GONE!!! JUST LIKE THAT!! WTF.

Talked to customer service and they told me:
Our internal investigation showed that Spotify’s fraud detection systems identified unusual activity on your Spotify account. Your account may have engaged in unauthorised activity in violation of our Terms and therefore, access to your account was disabled.

Excellent team, they helped me with my problem.

Customer Service has always been non stressful and very helpful. Always responded to my inquires and concerns

Excellent products, updated frequently. However, the best you provide is your after sale support. Keep the great job up.

speedy and helpful customer service,

Maravilloso y una atención muy efectiva!!

I have been using this software for nearly 4 years and has been a lot of help.
Last month, the software didn´t work properly so i send an email to the costumer support and a real human followed up my problem and solve it by giving me an brand new updated version wich is 10 times faster and better quality than the older one. So yes, i´m happy.

Quick and professional response. Handled my problem and got me operational again.

This software works great for converting .m4v that you paid for into .mp4 so you can actually view it without the Apple store.
So glad I found it.
NO MALWARE. Such a relief!
Customer service is also top notch with timely responses and follow through.

Great software and above average in face great customer support.

I got the lifetime version, and over several years, across their product upgrades, they have provided solid support every time I had an issue. This last time it was directing me to check the output logs, where I was then able to identify the URL getting blocked by my firewall, and whitelist that.

Quite positive experience ! So good that I purchased a lifetime licence for audio converter.
The support is amazingly fast, efficient and very nice (human I would say).
I asked for my lifetime licence to be switched to from Apple Music to Spotify and they did that at no cost in less than 12 hours.
Highly recommended

Excelente programa y más aún su servicio de atención al cliente.Me resolvieron varias dudas y tardaron poco tiempo en contestar.
Sorprendido gratamente.

Very good experience

As stated on the website, the app does exactly as described. Easy to use, minimal cost and troubleshooting support has been responded to within 24hrs. Highly recommend.

DRMare support is always responsive and resolves any issues I may be having.