Drnow レビュー 6

I had a call with the doctor about my daughter's UTI,
6 hours later, I am still waiting for the script. I could have had her on the meds already,

No way to call them or email them. Waste of R339.

Would not recommend, use another online doctor if you can

Very unfriendly and not helpful. Waste of money and time

I have been using Doc Brown for years. Dr Maalika assisted me through my mom’s death and supported me. I have been well. I got gastro and booked with Dr Ilhaam van der Schyff and she promised my script in 30 mins. It came 5 hours later, after I had to call the other practice partner. I wasted a day where if I got the script for meds sooner I could have been better sooner. Dr Maalika has never made me felt the way I did with Dr van der Schyff. I had to literally beg for something I paid for. Additionally my name was incorrect.

It was very easy to book a consultation and the doctor was knowledgeable, compassionate and professional.
They made a mistake with my email address and then sent my script and medical certificate to the wrong person. I sent a few follow-up emails and the doctor contacted me via WhatsApp later in the day (roughly 6 hours after the consultation) and remedied the mistake.

Dr Brown has been my primary care doctor for a few months now. I find her and her colleagues to be knowledgable, efficient, caring and friendly.

My only critique would be that they can be slow/quiet on the admin side of things - perhaps investing in an assistant here would improve the post-consultation experience.

Likely a scam. Didn't receive my script from them and no way to contact other than a personal email received after the consultation, but they don't respond.
Go elsewhere