Dropshipzone レビュー 20

I'm finding more and more products out of stock to purchase and less competitive items to choose from. Other larger companies are selling the same products cheaper online than what I can buy for making it difficult to compete. I feeling they are about to go out of business. Could be wrong but a feeling I'm getting. Would be good to see more modern and in demand products to sell.

I'm just giving 1 star because I can't give ZERO!

I purchased two suitcase sets for a customer, and only ONE was delivered. After days of requesting a refund to my bank account for the missing item, they refunded it to the platform Wallet instead — a Wallet I never wanted to use and cannot transfer money out of.

This was my first and LAST time using this platform.

I had to refund my own customer, which means I’m now out of pocket twice, and even after explaining the situation repeatedly, the response was always the same scripted message.

They force you to load money into their Wallet (there is no other payment option), and then they respond with:
"Please note that this order was paid via wallet, and the funds have been returned to your digital Wallet."

As if I had any other choice!

Terrible experience. No accountability, no real support, and no way to recover my money.

Avoid the headache!

I have been with Dropship Zone for two years and ive had enough, products are way to expensive and are always out of stock and cant compete with other stores. Made no profit what so ever. would go to another supplier but don't know who, they all have bad review's.

Excellent customer service and support!
Great selection of products and info.
Apps to intergrade systems as well automatically

I used to be an online merchant who relied on Drop Ship Zone as my main supplier, and it was one of the worst decisions I’ve ever made. I invested significant time and money setting up my business, only to be met with constant frustration. Their stock was frequently out of stock, making it nearly impossible to fulfill customer orders. When i did make sales, there were a couple of times when their system had glitched, resulting in oversold items and forcing me to refund customers—damaging my reputation in the process.

To make matters worse, they don’t offer any telephone support for merchants, leaving you to navigate their issues on your own. The majority of their products are priced at retail level or higher, making it impossible to turn a profit. How can anyone expect to succeed when you’re paying retail prices for your wholesale supplier’s inventory?

The cherry on top is that they had to remove their Google listing because their reviews were so bad, which speaks volumes about their lack of professionalism and customer service. Save yourself the headache—this company is a complete waste of time and money.

The good: 1) Large range of products in Australia. 2) Product catalog sync, price syncing has been really simple and easy. 3) Vivien Liow has been a real star in recent weeks. She has been a real incredible help with some of my particular issues.
The Bad: 1) Although, they have large range of products in Australia, unfortunately they are not priced compete with larger companies. This really eats into your profit margin and makes it difficult to stay afloat. 2) To add insult to injury on the price of the product, sometimes their supplies can't even ship to specific locations, even though they are metro areas and not regional. Due to this shipping fees can be quite expensive (nearly doubling my cost in some cases).
Overall, Dropshipzone is great to have warehoused products in Australia. However, due to the high product cost and high shipping cost. It is near impossible to compete with competitors.

Thank You Guys!
An order placed on July 28th. got at my door July 31st. 11 am. Besides the EXCELLENT quality and price of the product it was an outstanding shipping time. 2 1/2 days.
Great Customer Service. Thanks
Dahira

Usually, I do not have anything bad to say about a business, I just spent 4 months building a women's clothing brand with all products coming from a dropship zone, placed an order with them 24 days ago to find out today following the tracking that the items are coming straight from china not from the warehouse in Melbourne... this is not my first business with dropship-zone, I have another business connected to them for over 7 years, I'm more than disappointed with them I'm devastated, I could have had those products in Australia within 2 weeks .. also be aware that the price you and I are offered as a discount to drop shippers is more than the price that bunnings, dick smith and the big companies are paying for the big companies are paying less than the smaller companies like us, hence why we can not compete ...... why do I know this? my other company has over 46,000 products uploaded from Dropshipzone.. in conclusion, I think it is better to go back to alixspress

We spent thousands building a dropship site using dropshipzone products.
When it was ready to go we found that a large percentage of their products was always out of stock, it caused us numerous issues.Plus some items were unable to be shipped depending on the postcode, including suburban areas.
We were promised by their rep Vivien Liow at the start everything would sync and be in stock. This didn't happen and when we complained she showed zero interest in helping.
Terrible company no support, don't waste your money.

It's great pleasure to work with Dropshipzone Team. Our account manager, he is very professional and very efficiency to solve all our inquires. Wish we will more success in the future. :)

I recently joined Drop Ship Zone to pursue a second business but to also have the flexibility to not have to outlay money to hold stock. I was doing research to try to keep suppliers within Australia which gives customers peace of mind over international shipments. Drop Ship Zone has been astounding in their level of service, especially my account manager Johnathan Z who has always been super helpful and proactive in helping with the initial integration of their software to the website and any other questions I have along the way.

My recommendation for anyone wanting to join is to use Shopify which integrates with Drop Ship Zone's software which keeps inventory up to date along with when trackings are allocated to each order the customer is notified, so it's doing all the backend work for you.

Thanks so much for your excellent service! :)

wanted to take a moment to share my positive experience as a wholesaler with DropshipZone. From the moment my company partnered with their company, we've been consistently impressed.

The quality service they maintain has exceeded our expectations, and it has helped us attract and retain customers in our niche market.

Moreover, I must commend their customer support team. Whenever we've had questions or faced any challenges, they have been quick to assist and resolve any issues. This level of support is invaluable to us as a wholesaler.

Since partnering with DropshipZone, our business has experienced significant growth in profitability. I wholeheartedly recommend DropshipZone to any wholesaler looking for a reliable and quality-focused partner.

It's great pleasure to work with Dropshipzone team. Wonderful and professional support, they care not even customer, but also supplier. About half year ago, we register in their platform and we made great success in our business grow. Thanks to them and warmly Christmas gift too. Wish more success in the future. :)

I confess, that I initially wrote a negative review, one I realise was completely and utterly unjustified. These people have an amazing range of products and their service is fantastic. Setting up a new furniture business and finding suppliers has been interesting and frustrating. So many being so slow in service, you know that this will be the case with your customers, so you have to walk away from them. These people get back to you within a few hours, so fast and their products, well they have everything that I am looking for. I want to pick certain pieces and they have them all pretty much. I was frustrated by their approval process, but now realise how necessary it is and I am glad that they have one.

My store looks amazing with their higher-end furniture pieces on it, I even have the perfect beds. Definitely going to be my major supplier for the store.

We have been working with Dropshipzone since 2015 and they are the best in the industry with a great selection of quality products. Their customer service is really great and if any faulty or damaged products which is once in a while, they happily sort it out asap and offer great solutions for our customers. We continue to work with them for a long term partnership and support each other.

...A huge amount of our business sits with Novia and the team at dropshipzone, thankfully it’s all looked after in a speedy and professional (and very friendly!) way by the team.
Great service, fast shipping and decent prices -thank you guys, Novia goes over and beyond to help us with promotions and after sales service, and seems to work every day! Here’s to more sales

I have been working with them for more than 6 years. Good price, fast shipping. Good customer service. I highly recommend them

I've been dealing with DropshipZone for about a year now. They offer a great range of products which I have built my business around. The delivery times are very fast with most orders being shipped same day or next day.
They are efficient in dealing with warranty issues and returns.
Most of the products seem to be very good quality.
Of course I would like some prices to be a little better as I am a very good customer of theirs and I simply can't compete against their parent company and be profitable. However, I can't complain at all as they have become an integral part of my business as my main supplier and my business has grown every month and hopefully will continue well into the future.