Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fan... もっと見る
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レビュアーのコメントを見てみましょう
Have been by buying D&C since late 90s and have a wardrobe full of D&C products. I buy regularly and can't fault the service, quality or price. It's a shame that returns aren't free, however, if there... もっと見る
企業が回答しました
Bought a polo shirt online for husband, arrived quickly, great quality but too big. Really easy returns process. Posted back on 10th Jan requesting exchange to smaller size. 14th Jan replacement arriv... もっと見る
企業が回答しました
I love duck and cover the quality of their clothes is exceptional and great value for money. However, I have not given it five stars because the returns policy is long inefficient and cost you the bu... もっと見る
企業情報
当該企業による記述
Considered detail. It makes all the difference. We take established styles and give them a contemporary twist in design and fabrication. We add a new perspective. A subtle enlightenment. All in the rich tradition of British originality. Never superficial, never just for show. Only to enhance and engage. A mark of distinction. A refined approach. A secret for those that know.
連絡先
Boi Holdings, Northgame, Parkgate Industrial Estate, WA16 8DX, Knutsford, 英国
- ask@duckandcover.co.uk
- duckandcover.co.uk
4.3
優良
421件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
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Quite the most Devine fish and chips…
Quite the most Devine fish and chips ever eaten and I’ve eaten many!
Only to be beaten by the service……
2024年4月6日
自発的なレビュー
Duck and Cover からの回答
I think you may have written this against the wrong company although the fish and chips sound amazing so please let us know where we can find this chip shop!
Order received
Hi yes you are correct after the first parcel being missing my order was resent and delivered thank you
2024年3月25日
Duck and Cover からの回答
Thanks for your order. Thank you for providing the order number. I can see that your delivery arrived on the day you wrote the review. This was delayed a few days due to the two bank holidays over the easter weekend.
Great quality clothing and a good range…
Great quality clothing and a good range to choose from
2024年3月25日
Duck and Cover からの回答
Thanks for your order and for leaving a review. We are delighted you are happy with our clothes. It means a lot.
Duck and Cover からの回答
Thanks for the positive review, Mark. We appreciate it.
Duck and Cover からの回答
Hi Mark, thanks so much for your positive review. We're glad you have had a good experience.
Duck and Cover からの回答
Thanks Mark, we really appreciate you taking the time to leave this review.
Duck and Cover からの回答
Thank you for such a positive review. We appreciate this and are glad that you are happy with your purchases.
Duck and Cover からの回答
Thank you for the great feedback - it's good to hear that you have had a positive experience.
I bought a jumper
I bought a jumper. It doesn't look very nice. Probably they reselling jumpers that someone wore already that's why it's on sale.
I do not recommend buy something from them.
2023年12月11日
自発的なレビュー
Duck and Cover からの回答
Thanks for your feedback although I am sorry your experience could have been better. I can assure you we would never sell anything to customers that had already been worn. As you didn't leave an order number I cannot investigate this, but I would urge you to get in touch with our Customer Service team for assistance if you received anything defective or substandard.
Well made shirt with interesting…
Well made shirt with interesting colours. Extremely well fitting for me medium size. Well finished off.
2023年12月1日
自発的なレビュー
Duck and Cover からの回答
Thank you for your review - it was appreciated. Glad that you are happy with your purchase.
Crap aftersales service. Won't use again
Cardboard packages surrounding boxers arrived shredded in the post.
These were to be a gift.
Customer services advised to return at my own cost for a replacement.
So I have to pay postage again to receive the item I originally ordered.
Shocking service and won't be using again!!
2023年11月18日
自発的なレビュー
Duck and Cover からの回答
I am sorry that you have not received the kind of service you were expecting. Unfortunately, there are occasions when the boxes can get damaged in transit and we do mention this in our booking conditions, however, please can you get in touch with our Customer Service team and we will investigate this further.
Brilliant customer service from Sian.
2023年11月15日
自発的なレビュー
Great purchase thanks again 😁
2023年10月27日
Duck and Cover からの回答
Thanks for your review! Happy that you had a good experience again 👍
A stellar purchase
Lovely zip through top, looks great, feels comfortable and excellent value for money.
2023年10月27日
Duck and Cover からの回答
Hey...thanks a lot for your review - it is appreciated 🙂
Customer satisfaction continued…
If you’re not ordering then you’re missing out!
Quality products at sensible prices. Customer service is exemplary and personal.
Thank you Sian and team.
2023年11月1日
自発的なレビュー
Duck and Cover からの回答
Thanks for your very kind review, Graham. It is much appreciated. Look forward to doing busy with you again in the near future!
Kind regards
Sian
Customer Support
Good quality and affordable
2023年9月26日
Duck and Cover からの回答
Thank you so much for taking the time to add your review.
Best wishes
Sian
Customer Support
Duck and Cover からの回答
Hi Iain, so pleased that you are happy with your purchase. Thanks for leaving a review - it is appreciated.
Best wishes
Sian
Customer Support
Duck and Cover からの回答
Hi Calum, thank you for taking the time to leave your review. It is appreciated. Glad you are happy with your purchases.
Best wishes,
Sian
Customer Support
love the clothes last me years and some…
love the clothes last me years and some great deals and offers too
2023年3月16日
自発的なレビュー
Duck and Cover からの回答
Thank you for your kind review. Glad to hear you have been impressed with the quality of the products and we look forward to you purchasing some more soon.
Best wishes
Sian
Duck & Cover Team
Easy to order and fast delivery
2023年8月25日
Duck and Cover からの回答
Hi Susan, thank you for your kind review. It is appreciated.
Kind regards
Sian
Duck & Cover
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