Price, quality and quick postal. Jockey international men's active underwear is wider, longer and has better stiching than other brands we have tried. They were at special price so I ordered 10 pairs... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always good prices, easy checkout and fast dispatch and delivery. Can't ask for more than that.
According to my husband these are the most comfortable long lasting jocks on the market. Delivery has also been super quick. I'll continue to shop at Duggs. Highly recommended. Plus they always have g... もっと見る
企業が回答しました
The customer service was nothing short of SUPERB! When calling your company, the staff answered the phone very quickly, which I have found to be unusual these days. Therefore it came as a welcoming... もっと見る
企業情報
当該企業による記述
Australia's largest and longest-running men's underwear online store with the largest range of Australian and international men's underwear, swimwear, socks, sleepwear and more.
連絡先
オーストラリア
- dugg.com.au
4.6
優良
345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DUGG (Down Under Guys Gear) からの回答
Hi Mark. Yes, hopefully you can recall that's because most of the items you ordered were on special order meaning we needed to get them in from overseas for you. The shipment is currently clearing customs into Australia and should arrive in our warehouse very soon. You will receive a shipping notification email with tracking details as soon as it's on the way to you.
Top quality downunder
Top quality brand of underwear with unlimited styles and colours to suit all shapes and sizes. Well recommended for quality, promptness of dispatch and communication.
2025年3月4日
DUGG (Down Under Guys Gear) からの回答
Thanks heaps Bryan!
The item was 2 sizes too small
The item was 2 sizes too small. They were an 18 but they were more like a 14.
2025年2月1日
DUGG (Down Under Guys Gear) からの回答
Hi Glenda,
I'm not sure which product you're referring to, but sounds like this is a sizing issue with a product which we are more than happy to help out with.
You can just contact us by replying to your order email or using the contact page on our website and we'll be happy to sort out a return and exchange or refund for you and to try to get to the bottom of the sizing issue.
Slip parfait
2025年2月2日
VERY SLOW RESPONSE AND DELIVERY
VERY SLOW RESPONSE AND DELIVERY
WHEN I FOLLOWED UP AFTER A LONG WAIT
THE RESPONSE WAS ALSO A LONG WAIT
AFTER GOING ELSEWHERE TO ANOTHER SUPPLIER
I FINALLY RECEIVED THE GOODS FROM DUGG
SO MY FINAL WORDS ARE GOODBYE DUGG
2025年2月1日
DUGG (Down Under Guys Gear) からの回答
Hi Anthony,
I'm troubled to read this as I've just investigated your order here. I can see that you ordered on the 1st of Feb (Saturday) and we sent your order the very next opportunity on Monday 3rd of Feb. Tracking shows that your order was delivered on the 10th of February.
I've also checked our email system and customer service system and we have no records of any emails or communications from you at all under your email address or attached to your order.
Is it possible you are confusing us with another store as we delivered within normal timeframe to your area and don't appear to have any communication history with you.
Great web site
The web site was very easy to use and the products thereon were reported accurate and truthfully.
2024年12月7日
Cocksox are better than Joe Snyder
Great selection of high quality mens swimwear, white pointer cocksox are just what i needed to be my best this summer.
2024年12月5日
DUGG (Down Under Guys Gear) からの回答
Awesome to hear! We love our Aussie Cocksox also :)
Completely satisfied with all aspects
2024年11月5日
Dugg site is good to use
Dugg site is good to use, service as a whole is really good overall, product sizes vary a bit which was a bit disappointing. Other than that, we'll done on running and maintaining a good website.
2024年11月3日
Jockey underwear
Jockey underwear
A brand I used for many years very happy with the product
2024年10月6日
I have purchsed the sleep shorts as gifts for the men in my family
I have purchased the sleep shorts as 2024 Christmas presents. So while I don't know how the shorts will perform, I have given the 5 star rating due to the service provided by your company. (Not only did I receive a courteous, personal phone call when one packet was not available in the size I wanted which was swiftly sorted. Also, I ordered one packet in the wrong size and the swap was both quick and easy)
2024年10月6日
Great service
2024年10月6日
Great order turnaround
Great order turnaround. Prompt dispatch and delivery. Very happy with the product.
2024年10月4日
DUGG has a great size chart there…
DUGG has a great size chart there packaging and prompt delivery service is excellent and after sales consultants are excellent as well if you have any issues regarding your purchase
2024年9月3日
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