レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Dunasty creates thoughtfully designed products that bring calm to parenthood. With passion for beauty, safety and function, Dunasty creates essential products for little ones. Our mission is supplying you with the latest, most interesting, and useful items whilst providing an excellent customer experience. We prioritize your family’s well-being with nontoxic materials like food grade silicone feeding and soothing and we exclusively work with fair trade suppliers to produce high-quality products.
2.2
10件のレビュー
ネガティブなレビューの 11％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I placed an order for a baby lounger when I was using a baby registry that redirected me to Dunasty. Never received my order .Have repeatedly emailed this company with no response. Cancelled my payment through American Express.
i never received my order & i emailed support 3 times about it and they never even so much as replied. beware.
I have not received this item and I’ve been trying to email them for the longest and no one has responded
Never received my order and when I reached out to customer service didn't receive a reply.
BUYER BEWARE. Dunasty is selling off-brand and fraudulent goods. I bought a Snuggle Me Organic brand baby lounger from them and received essentially an inflatable pool toy. It doesn’t remotely resemble the object advertised on their website (a soft cushion for a baby), nor is it made by the brand they’ve advertised it to be (a reputable baby brand), and I question if this object is at all baby safe (difficult to imagine, as I received something literally inflatable and made of cheap rubber plastic). They are now refusing to give me a refund because I used a discount on my purchase.
FULL ON SCAM. I purchased a Snuggle Me Infant Lounger and was sent an Amazon dupe instead. I have been trying to get in touch for a week now with no response to get a refund/return this item.
Zero stars. I am so very disappointed. This lounger is clearly advertised as a true “Snuggle Me Organic” lounger, with pictures from their actual website.. when in truth, it is NOT.
This is a beisurznga lounger, “designed and handinspected in the CHINA”, — exactly how their brochure reads. Again, with pictures from and with the Sunggle Me Organic authentic lounger. This is a fraud. The lounger came in white, in an air tight mailing, with a cover—it is not a moss lounger, as advertised and the reviews lead the buyer to believe, which are obviously fake/paid reviews. Last but not least, this was delivered by Amazon. Not the seller. This is complete fraud and of course, I have yet to receive a response from customer care.
I was a victim of Bait and Switch. I ordered a name brand product and was sent a knock off. I have started a dispute on mn by credit card. Would never do business with Dunasty again!
Update: even after their generic reply, NOT ONE MENTION OF THE BAIT AND SWITCH! Or a resolution!
Dunasty からの回答
At Dunasty, we take pride in the integrity of our brand and the quality of the products we manufacture and ship directly. Your order was fulfilled via expedited 3-day shipping—a complimentary upgrade provided as a New Year’s gesture to our community. We stand firmly behind our service standards and the authenticity of our goods. It is regrettable that this feedback was shared without first engaging with our dedicated support team to verify your concerns
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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