Farm Shop ロゎ
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Farm Shop レビュヌ 

250
•
TrustScore 5段階評䟡の3.5

3.5

蟲䜜物盎売所
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5぀星のうち4の評䟡

Ordered a 2 rib of beef to feed 6. Upon arrival it was a very small 2 rib, not enough. It would have been more transparent to order by and price by weight. I queried the price paid considering this an... もっず芋る

5぀星のうち5の評䟡

I read through their restaurant menu in Mayfair to to see the produce and how and where it's sourced.Having a butchers next door to the restaurant/bar showed their provenance.As well as that, I was ab... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Unfortunately DHL let the company down big time as the first parcel never arrived causing great inconvenience when I had to make an alternative meal. They kindly sent a second beef wellington which ar... もっず芋る

䌁業が回答したした

䌁業情報

  1. 蟲䜜物盎売所
  2. チヌズ専門店
  3. 粟肉店
  4. 青果店
  5. 日甚品店

圓該䌁業による蚘述

We are a community farm shop celebrating the best Somerset has to offer. Durslade Farm is the inspiration behind the farm shop – sharing all that is a fresh and seasonal with the local community, and direct to you, nationwide. On the farm we rear award-winning beef and lamb for the farm shop and we also have the walled garden where we grow a selection of herbs, fruit and vegetables. All of our meat is expertly prepared by our Head Butcher Giles and his team. In addition we have an orchard for cider, a vineyard and bee hives for our own honey and a large selection of wild, foraged foods including wild garlic, crab apples, blackberries – which make up our foraged range. Our commitment to sustainability and ethos in working with like-minded suppliers is what connects us to the different producers we work with – from free range farms where animal welfare and best practice is the highest priority, to companies that use materials that are biodegradable or made from recycled materials. We promote and share local talent, supporting small projects with big futures and work with established ones to create special products that you can only find here.

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3.5

たあたあ

TrustScore 5段階評䟡の3.5

250件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

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3.5

すべおのレビュヌ

(250)

過去12か月のレビュヌ数: 12件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Delivered when they said they would

Delivered when they said they would, precise instructions and ultimately absolutely delicious food!

2023幎12月28日
Farm Shop ロゎ

Farm Shop からの回答

Hi there,
Thank you for taking the time to leave us a review. We're so pleased that you enjoyed your order!

Hope to see you again soon,
Farm Shop

5぀星のうち4の評䟡

All good except no gift card included


All good except no gift card included with delivery

2023幎12月18日
Farm Shop ロゎ

Farm Shop からの回答

Hiya,

Thanks for taking the time to leave us a review. Unfortunately we didn't have a note attached to your order, but are pleased to hear you enjoyed everything!

We hope to see you again soon,
Farm Shop

5぀星のうち3の評䟡

The gammon joint I ordered for Xmas was


The gammon joint I ordered for Xmas was meant to be between 3 to 4 kilos. When it arrived the weight label had been torn off. When I weighed the Gammon it was 2.85kilos. It felt like I had been unsold. However after complaining I was given a full refund. The gammon (ham cooked) did taste good. Hopefully when I make further orders I will receive the correct weight of advertised meat weights.

2023幎12月20日
Farm Shop ロゎ

Farm Shop からの回答

Hello,

Thank you for taking the time to leave us a review. We are sorry that the wrong weight gammon was delivered, but are pleased to hear you the resolution was satisfactory.

We hope to see you again,
Farm Shop

5぀星のうち3の評䟡

delivery late and no communication = minus 2 stars

delivery 24 hours late - 1 star. No communication informing me of late delivery. customer service and quality are my number one requirements, I will ponder weather to order again,

2023幎12月20日
Farm Shop ロゎ

Farm Shop からの回答

Hello,

Thank you for leaving us a review, we're sorry to hear that your order was delivered later than expected over the festive period. We will be investigating delays with our courier partner to avoid this happening again.

We do hope to see you again soon,
The team at Farm Shop

5぀星のうち1の評䟡

My order never arrived

My order never arrived. I needed my purchase before Christmas. I called several times and had to leave messages. Nobody called back. I eventually got through to someone who had to do a refund as I’d had to make alternative arrangements for my Christmas meal. I was highly disappointed. I don’t know about next time. I am not sure. Not impressed.

2023幎12月19日
Farm Shop ロゎ

Farm Shop からの回答

Hi there,

Thank you for taking the time to provide us with feedback. We were very sorry to hear that our courier partner never delivered your package and understand how frustrating this was for you over the holiday period.

We do hope you are willing to give us another try in the future.

Warm wishes,
The team at Farm Shop

5぀星のうち5の評䟡

Duck

The ordered shipment arrived on time. The duck is very nice, clean, large in size. After baking, the meat is very good and juicy. I will definitely come back here

2023幎12月21日
5぀星のうち1の評䟡

Unknown order status, missed personal message

No update on my order, #4136, from Dec 7th! It still reads: “Your order is confirmed
We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status.” Yes, you also accepted my Amex and had no problem getting paid. It’s a gift to a colleague in Ldn but the gift message I typed/submitted never made it to the final step of the order. I emailed customer svcs for status but have heard nothing. Lower your expectations; the site looks nice but there’s no follow up. Good luck, Durslade.

2023幎12月7日
Farm Shop ロゎ

Farm Shop からの回答

Hi there,

Thank you for taking the time to leave us a review. We're sorry to hear that our courier partner never delivered your parcel. We are sorry about the delay in getting back to you over the festive period, but I can confirm the team has provided a full refund for your lost order.

Again, we are so sorry about this!

Warm regards,
The team at Farm Shop

5぀星のうち1の評䟡

broken bottle delivered and no reply to my subsequent e mail..

the bottle of espresso martini arrived smashed, i emailed your customer contact address a detailed on your site twice and never received a reply and still haven't..

2023幎12月19日
Farm Shop ロゎ

Farm Shop からの回答

Hi there,

Thank you for providing us with feedback, we're sorry to hear your bottle was smashed upon delivery. I do believe the team have been in touch to resolve this issue, but please do reach out if there is anything further we can assist with.

Warm regards,
The team at Farm Shop

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