Dustaclean レビュー 69

Stornierung nicht möglich. Mails kommen immer wieder zurück. Ich vermute Betrug.

I have tried several times to instigate the return process and the customer service is extremely poor with no help given whatsoever. This product is nothing like what it was advertised as. Very poor suction quality and not worth the money. I would definitely not recommend this item.

This has the best reviews and is the best value for money hand held vacume cleaner on the market.

Beware of this company. All the negative reviews are accurate. Oversold product; misleading advertising; poor website with no confirmation of cost prior to purchase; recurring charges included.

Placed order and then after check out I noticed they charged me for 2 vacuums AND a warranty which I opted out I called immediately to cancel and was told it was already in shipping. (BULL). A week later and I still don’t have tracking info. This company is a scam. Stay away

Am 12.04.2026 habe ich denn Sauger bestellt. Bis jetzt leider nicht erhalten

It was real easy to order this product, the downside of placing the order are the "upselling" options. This feels frustrating and keeps me guessing when I am at the end.

you are doing well and I would give you five star but it was my first time with PayPal as you would not accept my credit card. ( "generic Decline" WTF does that mean ????? so of course I went round and round and round trying to find out why I had been declined....

Rubbish. No money back. Don't order from these SCAM people.

The actual vacuum is fine for what I need it for but trying to contact this sham and send back the three other vacuums they sent me and took money from me for when I only ordered one is diabolical . every email sent has been returned as undelivered and I have phoned the USA twice spoke to two people who said they would send me email with return details and have recieved nothing .whoever they are they have over £120 of my money and I have three vacuums I do not need stay away from them you can actually purchase through Amazon so you may get better luck if needing to return . If the so called company is reading this please get in touch I want my money back and return the ones I dont need

Update - in response to Dustaclean reply. Please give me an email that we can contact and won’t bounce back. Happy to engage order number was 5CC9140F6E (9th April 2026)

SCAM - DO NOT USE THIS COMPANY!
Ordered one handheld hoover but they charged me for two AND a warranty. The actual vacuum looks cheap and tacky and does not work. Tried to contact their customer services as they guarantee 30 day return and the email has bounced back!

The misrepresentation and dishonesty of this supplier is next level. Charged for extended warranty that I opted out of; prices NOT advertised as US$ and the item itself does not perform as advertised. AVOID. I will be lodging a bank dispute for payment and a complaint with the ACCC. These blatantly misleading and illegal business practices should be stopped.

Too many add-ons are offered. All declined. I almost canceled the order due to that reason.

Simple to use. A little confusing regarding check out options

excellent product selection

I bought a handheld hoover and when it arrived it was laughable! It’s tiny and absolutely useless, but no way of getting hold of them, the email address doesn’t work that they supply! So now stuck with a useless hoover that wasn’t cheap either!!

Easy to order and enjoyed receiving an extra one cheaper. I didnt realise the extra amount of $6 for warranty and an extra $8 for shipping than shown in the picture purchse price. It might be the exchange rate from US dollars to Australian dollars.The reviews sound good. I hope it works for cleaning lint from inside my sewing machine.

Hey Teegan Ševeček, I had the same issue—no order confirmation initially. That's because it went straight to my junk/spam folder, which was the first red flag, so definitely worth checking there. I also noticed the site has a very low trust score on Scamwatch, which added to my concerns. Just sharing in case it helps others avoid buying from these scammers and running into the same problems others have had with these conmen.

A terrible terrible SCAM. The company needs to be prosecuted. Attempted to place the order based on glorified reviews. Could not get the discount advertised despite multiple tries. Have not even had a chance to review the order summary before the order was processed and I learned that I was charged for some additional "protection" and expedited shipping. This was not properly disclosed and approved by me. Called right away to request an order cancellation. It was acknowledged and received a Case #. I was told the refund would get processed in 5-7 biz days. Never got a refund, have a charge on my credits card and every time I called I was hung up on. That is just unacceptable. Never got the product, never got the refund. Needed to dispute with the bank. There should be a class action law suit against this company.