First time customer. Great range of products. Other stores didn't have high-end Kokos items, but this store did. The prices are very nice too. The main reason I'm giving it 5 stars is the speed... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Defective item. First emailed on Friday the 1st with no reply until following Monday. A small string of emails same day providing them with answers to all of their questions ending with consult... もっと見る
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It all began with a cancelled sex machine order - spoke to your staff who provided explanation and the offer of 10% discount should I decide to buy an alternative. Was sent a link to your range of se... もっと見る
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I'm so disappointed and disgust with this company in the same time. I recieved my order but the items (delay creams) came with 04/23 expiry dates, so literally I'm not able to use these two creams i... もっと見る
企業が回答しました
企業情報
当該企業による記述
Dedicated to providing the best customer service as well as the most satisfying products all in discreet packaging! With high quality products, we guarantee you'll be satisfied. Sexy Toys for Sexy People.
連絡先
4.0
ほぼ満足
154件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
good product
2026年3月2日
early2bed.com.au からの回答
Thank you for your 5 star rating, we are glad to hear that you enjoyed your experience with us.
Hope to have you return in the near future.
Kind Regards
Early2Bed
Office Support
Great range, fast delivery and excellent pricing
First time customer. Great range of products. Other stores didn't have high-end Kokos items, but this store did. The prices are very nice too.
The main reason I'm giving it 5 stars is the speed of delivery. I've placed the order Wednesday night and received it Friday morning. The packaging was also very robust.
There is, however, a huge issue. I never received a tracking number. The account status also stuck at "unfulfilled". So I was assuming that nobody even packed my order until I randomly received it on Friday. Please fix that. I could have been gone for days and it would've been stuck at my door this entire time. I received the tracking number and the store status update like 5 hours AFTER receiving the parcel at home. Hopefully I'm just unlucky and this was a random mistake as I plan to shop here again.
2026年3月6日
自発的なレビュー
early2bed.com.au からの回答
Hi Alex,
Thank you for your amazing 5 star review ⭐⭐⭐⭐⭐ !!
We are sorry to hear that the tracking was delayed and you did not receive it until your parcel was already delivered.
We 100% understand we all like to be ready for when our parcels are due to arrive, I will make sure our team looks into this right away to ensure this does not happen in the future.
We would love to have you come back again! 😊
Kind Regards
Early2Bed
Office Support
early2bed.com.au からの回答
Thank you for your review, we are glad to hear you were satisfied with your purchase.
Kind Regards
Early2Bed
Office Support
Excellent service and prices
Really fast delivery and goods at a very competitive price, well done would strongly recommend to anyone.
2026年1月19日
early2bed.com.au からの回答
Thank you for your positive feedback we are glad it made it to you promptly. We hope to have you return in the near future.
Kind Regards
Early2Bed
Office Support
Prompt delivery
2026年1月10日
early2bed.com.au からの回答
Thank you for your positive feedback. We are glad to hear this got to you promptly.
Kind Regards
Early2Bed
Office Support
They said they ship in 24h
They said they ship in 24h, but they didn't, so I had to wait for the weekend + a public holiday for them to ship my package.
2026年1月22日
early2bed.com.au からの回答
Hi, we are sorry to hear there was a major delay on your order. I was unfortunately unwell and out of the office the past week and unfortunately we are only a small online business.
I can confirm I packed and shipped out your order on the 27/01/26 at the earliest of convenience.
Kind Regards
Early2Bed
Office support
early2bed.com.au からの回答
Hi George, we are sorry to hear this I will send you through a email now to help you locate your parcel. Please keep in mind some parcels may be delayed due to the busy Christmas period that has just passed us.
Kind regards
Early2Bed
Office support
Express
Paid express 1-3 almost 6day may never receive. After this review, will contact, if order hasn’t been processed, I want a refund.
2025年12月16日
early2bed.com.au からの回答
Hi Christian, I believe we have spoken recently and were able to resolve this order issue. If this is not correct, we apologize for any further inconvenience.
Kind Regards
Early2Bed
Office Support
Very happy with the service as a…
Very happy with the service as a repeated customer. The product is great and provides great energy and shipping was very quick. Got the product within a few days.
2025年12月12日
early2bed.com.au からの回答
Thank you for your positive feedback on our small online business. We are glad to hear you are pleased with your purchases. We look forward to having you return in the future.
Regards
Early2Bed Team
early2bed.com.au からの回答
Thank you for your positive feedback
Kind Regards
Early2Bed Team
early2bed.com.au からの回答
Thank you Sophearun for your positive feedback we are glad to hear you have had a Very good experience with your ordering experience with us hear at Early2Bed.
We hope to do business with you in the near future.
Kind Regards
Early2Bed Team
Great service
Great service , they gave me great advice on getting the right toy for my girlfriend and dispatching it to me quickly and at a great price
2025年11月7日
自発的なレビュー
early2bed.com.au からの回答
We are happy to hear our team was able to assist you.
Hope to have you return in the future.
Kind Regards
Early2Bed Team
Solid performance
Purchased "Wet Stuff Gold". Solid performance: On order. On time. On cost.
2025年10月28日
early2bed.com.au からの回答
Thank you for your positive feedback, we look forward to hopefully getting the chance to be able to promptly fulfill another order for you in the near future.
Great prices! But communication needs improvement ⚠️
Claim to process order within 24hrs but it has been 5 days and still zero updates from the status ‘processing’. And worse, no communication received at all regarding this matter, even though I reached out through online chat box, facebook and instagram, both @info and @support email address, and phone number (straight to voicemail, never able to reach).
*Update: Someone finally responded to me via the @support email after 7 days. Since then, they’ve been very responsive (usually replied within an hour) and offered Express Post as my order was significantly delayed. I received the parcel 4 days after they got back to me, which totals 11 days since the order was confirmed.
To Early2Bed:
Please keep up the great pricing, but improve communication aka customer service. I appreciate the prompt replies and support once contact was made, especially during your warehouse relocation.
People want to support local businesses, but reliable and transparent communication is a big part of building trust and making that easy for us!
2025年10月28日
early2bed.com.au からの回答
Thank you for the honest feedback, we look to ensuring improvement on prompt response to all our customers. Thank you for your understanding on the delay with current shop relocation. We will also look into ways we can improve on our deliveries getting to our customers as quickly as possible.
early2bed.com.au からの回答
We are glad to hear you are satisfied with your purchase order.
Kind Regards
Early2Bed Team
You have sent me a product that is broken and awful customer service
You have sent me a product that is broken and taking 2-4 business days to respond on a replacement or reimbursement. Absolutely shocking customer service
2025年8月20日
early2bed.com.au からの回答
Hi Flynn, we are sorry to hear this if you would like to contact us at our support email, we would love to help you out with a resolution, I can see your last purchase was made in August so if you could please reach out to us through our support@early2bed.com.au we will gladly assist where we can.
Kind Regards
Early2Bed Team
early2bed.com.au からの回答
Thank you for your positive feedback.
We look forward to having you return in the near future.
Kind Regards
Early2Bed Team
Paid for express postage
Paid for express postage, one to three business days. Tracking information received by Australia Post but no updates since then. Purchased Tuesday 8th
2025年8月19日
early2bed.com.au からの回答
Hi Phil, We sincerely apologize for the inconvenience caused to you could you please contact us at support@early2bed.com.au
So we can assist further with this for you.
Kind Regards
Early2Bed Team
Overall great experience
Great price. Great service. Items received extremely quick. Highly recommend!
2025年8月15日
early2bed.com.au からの回答
Thank you for your kind words.
We are thrilled to hear you have had a wonderful experience purchasing through our small business.
Kind Regards
Early2Bed Team
Goods taken too long to arrive.
2025年8月9日
early2bed.com.au からの回答
We are sorry to hear the postage seemed to have been delayed.
We will take this feedback into account and do our best to improve for the future.
Kind Regards
Early2Bed Team
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