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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Had a problem with my husband’s scooter whilst on holiday locally so I rang them, the lady apologised they couldn’t send anyone out today but offered to check it when we got to them, which they did. A... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had an annoying rattle on a scooter bought from them some years ago.A technician at no charge rectified the problem with no fuss despite some problems in friendly courteous way. Excellent service wi... もっず芋る

5぀星のうち5の評䟡

Top mechanic Dave delivered my new Cabin Car right to my front door, fantastic guy! Very knowledgeable. Previous to this my visit to the shop was a very nice friendly experience. All the team were so... もっず芋る

5぀星のうち5の評䟡

East Coast Mobility went the extra mile when our skylight window lost power and we were not able to close during a freezing cold spell.From our initial contact with Kelly who arranged for Grant to com... もっず芋る

䌁業が回答したした

䌁業情報

  1. モビィティ装眮提䟛業者
  2. 車いす店

圓該䌁業による蚘述

East Coast Mobility are a family-owned and family-run mobility retailer with one strong mission: to enhance the lives of the less able. We have been striving for this for over 20 years now and are constantly working hard to make your life easier to maximise mobility. From mobility scooters to beds and chairs, power and wheelchairs to a variety of daily living aids, we offer mobility products to ensure that your lifestyle is as comfortable as possible. Alongside our comprehensive catalogue, we also work incredibly hard to make sure that each and every one of you that comes to us has a positive experience. Our quality services include free home demonstrations so you can try out some of our Beds and Chairs in your own home and see how it is suited to you. We can alter and build products to your exact requirements as well as make adaptations when your needs change over time. The design and installation of our Stairlifts are all completely bespoke as well and completed by in-house trained professionals. If any adaptations are required for these, they can be undertaken by our friendly team as and when needed. Our supreme after-sales service is apparent through our servicing, testing and repairs that we offer as standard. We believe in providing a Platinum Service which includes Mobility Scooter repair, bathroom adaptations, electrical testing, product servicing, plus so much more! Contact us today for further information.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

54件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

Excellent service as always

Excellent service as always. Totally recommend.

2026幎5月1日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Thanks so much, Steve! Really appreciate your kind words and continued support. Glad to hear you’re happy with the service again, it means a lot to us.
Thanks for the recommendation, and we look forward to helping you again soon!
Kind regards
East Coast Mobility Team :)

5぀星のうち5の評䟡

PERFIK

My word,I don’t really know where to begin!
The beginning of last year I went to look at the Invader Extreme at East Coast Mobility and thought it was GREAT but at that time couldn’t afford it.There was no hard sell nor anything like that.Grant gave me a brochure and I went on my way.Two weeks ago having the funds in my bank I went to see Grant again and he recognised me which I thought was very good.Grant showed me around the beast (Invader) and gave me all the time I needed.He told me the price and the deal was struck.Grant handed me over to Kelly his colleague who was pleasance personified and she kindly sorted the insurance out at a good price.Kelly also sorted the registration details.The deal was done and I was told delivery was two weeks as I wanted a couple of modifications done.Within three days I received a phone call where we arranged the delivery.Craig turned up and rolled the Invader out the back of his van and ran me through the controls.He like Grant and Kelly gave me plenty of time to grasp what he was saying.We shook hands and I was left with the beast (Invader.) I’ve had it two full weeks now and believe you me put it through it’s paces on and off road.To say I’m delighted with the scooter (if you can call it that?) would be an understatement! As dell boy would say,PERFIC! From start to finish the Company staff were brilliant and the product the same.What sealed it for me was when my wife and I were leaving no handshake but a hug from Grant.I knew then I was with the right company.If I could give it more stars then I would.Thank you Grant,Kelly and Craig as it’s very much appreciated! John.

2026幎5月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent customer service

Had a problem with my husband’s scooter whilst on holiday locally so I rang them, the lady apologised they couldn’t send anyone out today but offered to check it when we got to them, which they did. All the staff we dealt with were extremely helpful & service was brilliant & we were back on the road within half an hour. Highly recommend this company, just sorry we’re not local so can’t use them any further!

2026幎4月30日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

We’re delighted we could get you back up and running so quickly.

Thank you so much for your lovely comments — they are truly appreciated by all of us here. It was an absolute pleasure to help, and we’re very grateful for your recommendation.

We wish you both all the very best and hope you enjoy the rest of your holiday trouble-free.

Kind regards,
All the team at East Coast Mobility

5぀星のうち5の評䟡

My experience with East Coast Mobility

Top mechanic Dave delivered my new Cabin Car right to my front door, fantastic guy! Very knowledgeable. Previous to this my visit to the shop was a very nice friendly experience. All the team were so helpful and I was offered a great deal . Anyone who has mobility needs should go to experience possibly the best service you can get anywhere

2026幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

There's only 1 scooter company east coast moblity

Verry good service verry helpfull I have always received good service and support with every purchase highly recommended good company to deal with

2025幎7月3日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Martin,

Thank you so much for taking the time to provide a 5 star rating. We are so glad we were able to assist you.

Your review and kind comments have been shared with the team. If we can assist you in any way please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Strongly recommend

Darren was very understanding and was able to meet my needs when it came to my mobility. I now have a new freedom to get out on my own without relying on my family and I cannot thank the company enough especially Darren!

2025幎8月14日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hello Charlotte,

Thank you so much for your lovely review and recommendation. We’re delighted to hear that Darren was able to find the perfect solution for your needs and that you’re now enjoying the freedom to get out and about independently.

It means a lot to know we’ve made such a positive difference, and we’ll be sure to pass your kind words on to Darren.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Saved my holiday

I cannot thank the very helpful staff at east coast mobility. Have being unable to walk very far and my scooter having a puncture. Our holiday camp and us tried every where to get this fixed. We had given up hope and my holiday ruined. Thes kind people could not have been more helpful, the got it sorted for me in 20 mins. Very friendly and professional staff. I noticed a lot of choice in the area of disability needs and would recco.end anyo e give them a try.

2025幎8月13日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hello Sharon,

Thank you so much for your kind words and for sharing your experience. We’re so pleased we could help get you back on the move and make sure your holiday wasn’t spoiled. Our team always aims to provide friendly, professional service and it’s lovely to hear that this made a difference for you.

We truly appreciate your recommendation and hope the rest of your holiday is full of enjoyment. If you ever need us again, whether it’s a quick repair or advice on mobility products, we’ll be here to help.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

pressure free c/w friendly advice as well as tea and biscuits!

Absolute product knowledge and understanding of individual needs. They steered me away from making and unfortunate error in my choice of product and guided me to a much more suitable product. Friendly reception and light hearted banter in an unpressured environment, all this with a cup of tea and biscuits thrown in. What's not to like? I thoroughly advise you to visit this showroom.

2025幎8月8日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Thank you so much for taking the time to provide a 5 star rating. We are so glad to hear that we were able to offer you helpful advice. It's incredibly important to us that our customers purchase products which are best suited to their requirements.

Your review and kind comments have been shared with the team.
If we can assist you in any way please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Great job.

When my mother in laws old stairlift packed up we desperately needed to replace it. David turned up within half an hour and managed to get it going again.We ordered a new one and three days later the old one was out and a new one installed.David,I have to say you went above and beyond and your workmanship was first class.Well done to you and your team.

2025幎7月31日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Alan,

Thank you so much for taking the time to provide a 5 star rating. We are so glad we were able to assist you when your mother in law's old stairlift had a problem.

Your review and kind comments have been shared with David and the team. If we can assist you in any way please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Exceptional service, highly recommend them

Exceptional service, I can’t recommend these people highly enough.
My wife and I were looking to replace our heavy auto fold mobility scooters. We visited them 3 times over a week to decide which scooters were best for us.
On every visit they were very friendly and informative. They understood we were on a budget and due to our disabilities we struggle to lift our scooters into our car. They recommended a couple of scooters which would be best suited for our needs. We chose a make and model with their guidance and we got an amazing deal for two new scooters and a generous trade in for my big Daytona XLR scooter which we were very happy with.
I can not thank Grant and his team enough for all their help and friendly service throughout.
They provide lovely biscuits too🀣.
If anyone is looking for a new mobility scooter you can’t go wrong with them.
Many Many Thanks
Ray & Meg

2025幎7月30日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Ray & Meg,

Thank you so much for taking the time to provide a 5 star rating. We are so glad we were able to assist you when it came to upgrading your scooters.

...and yes, we are glad you agree - the biscuits are excellent! :)

Your review and kind comments have been shared with Grant and the team. If we can assist you in any way please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Made the delivery of the Tandem
a pleasure

Made the delivery of the Tandem mobility scooter on time and allowed me to test drive it with my invalid wife on the back seat to determine it was suitable.
Gave us a very competitive price.
Promptly dispatched seat belts which had not been fitted without additional charges, when I noticed they were not with the scooter on delivery, minutes after the delivery driver/engineer had departed.

2025幎4月24日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Robert,

Thank you so much for taking the time to submit your 5-star review.

It's great to hear you and your wife had such a positive experience. We are also glad to hear the post-delivery issue was resolved so promptly for you.

If there is anything else we can do to assist you or your wife in the future please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Five stars

Such a great team good banter always up for laugh and a joke very supportive when I had an accident with my scooter lent me one until my one is fix couldn't ask for better people

2025幎6月4日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Jade,

Thank you for taking the time to leave us such a lovely 5-star review.

We’re delighted to hear you felt supported and well looked after – providing a friendly, professional service is at the heart of what we do, and it means a lot to know that came through.

If there's ever anything more we can assist you with, please don’t hesitate to get in touch.

Wishing you many safe and joyful journeys on your scooter.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Great service at this place

Great service at this place, I’ve had repairs done there before and they were good quick and careful
 so I bought a new scooter from them and it’s wonderful. Bought a rascal pioneer and it can go pretty much anywhere. Really happy

2025幎5月28日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Emily,

Thank you so much for taking the time to submit your 5-star review.

We will be sure to share your lovely comments and feedback with the Workshop, and the colleagues who assisted.

If there is anything else we can do to help you or your grandad in the future please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Our grandad came in to get wingmirrors


Our grandad came in to get wingmirrors fitted on his scooter.
The person working kindly fitted them for free! What a kind person. Throughly reccomend if you want to spend your money in a shop who actually cares about people! Wonderful and refreshing

2025幎5月28日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Gina,

Thank you so much for taking the time to submit your 5-star review.
We are so glad to hear you and your grandad had such a positive experience.

Your lovely comments will be shared with colleagues who assisted you and the rest of the team.

If there is anything else we can do to help you or your grandad in the future please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

What a fantastic company you run in


What a fantastic company you run in Lowestoft all the staff go out there way in phone calls to meeting and serving everyone great service and prompt no messing about to day I collected my wheelchair and was in and out with item in less than 10mins Ty al so very much has made my day can’t Ty enough but ThankYou mark p

2025幎5月15日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Mark,

Thank you so much for taking the time to submit your 5-star review!
We are so glad to hear you had a positive experience.

Your lovely comments and feedback will be shared with the whole team.

If there is anything else we can do to help you in the future please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

Fantastic service

Fantastic service , craig who delivered scooter was so helpful , would and will recommend to other people

2025幎2月19日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Mark,

Thank you for taking the time to post your review.
We are so glad to hear you had a positive experience with us.

We will be sure to pass on your compliments to Craig.

If there is anything else we can do to help you please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

I first saw them on line when I goggled


I first saw them on line when I goggled a search, we went for a ride out with the intention of just looking to upgrade my scooter, we went to east coast mobility and were made to feel at home from the start being served coffee/ tea. I found the second hand scooter I was looking for on their forecourt the whole shopping experience was first class. I received my scooter delivered to my door by again a very curious young man who shew me all I needed to know about the scooter. The scooter was in show room condition and fully serviced by their workshop team. I would highly recommend east coast mobility to anyone looking for mobility aids many thanx to you all Phil Green

2025幎1月13日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Phil,

Thank you very much for taking the time to submit your 5-star review.

We pride ourselves on offering a service which reflects our family values, and is also both personable and professional. We are so glad we were able to deliver you such a brilliant experience.

We will be sure to pass your comments on to everyone who was involved.

If we can assist you in any other way in the future then please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち5の評䟡

All of the staff I have dealt with have


All of the staff I have dealt with have gone the extra mile in helping my Mum from a bespoke stair lift to a rise and recliner chair

2024幎9月26日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Jo,

Thank you so much for taking the time to submit your 5-star review!
We are so glad to hear you and your Mum have had a positive experience.

If there is anything else we can do to help you in the future please do not hesitate to contact us.

Take care,
The East Coast Mobility Team

5぀星のうち2の評䟡

Wouldn’t recommend from buying from


Wouldn’t recommend from buying from east coast mobility they harass you if you don’t make the payment on time and they non stop call you and they charge a ridiculous amount for the scooter do not buy

2024幎6月29日
自発的なレビュヌ
East Coast Mobility ロゎ

East Coast Mobility からの回答

Hi Tiffany,

We are sorry to see your rating and read your review.

Our team have been trying to reach out to you to resolve this matter.
Despite numerous attempts and methods to communicate over several months we are no further forwards.

Our credit agreements require payments to be made on specific dates. Any late payments will prompt a reminder from our Credit Control team. If we have been unable to reach you this would lead to repeat attempts until the matter has been resolved.

Our payment plans are designed to give people an affordable and fair opportunity to regain their independence. Over East Coast Mobility’s 20 year history these plans have helped hundreds of people.

Kind regards,
The East Coast Mobility Team

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