We were kitting out a new shower room. Chris was very helpful in helping us choose the right bits and pieces to match our needs. Delivery was on time. The bits we chose have turned out to be excellen... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very good service , and kept in touch with delivery times . Good value all round
Bathroom suite Very helpful and informative, excellent showroom to see products and visualise this for your own needs. Good customer service and communication, good delivery etc.
I had high hopes ordering from Easy Bathrooms — delivery was quick, and the product range seemed solid. Unfortunately, the experience was let down by poor product advice and a lack of prac... もっと見る
企業が回答しました
企業情報
当該企業による記述
Visit Easy Bathrooms & Tiles Bath for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our reviews and see why we’re a top choice.
Simply Luxurious
当該企業による記述
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
連絡先
Unit 3 Pines Way Ind Estate, BA2 3QS, Bath, 英国
- 01225 432218
Complete Bathroom Installation Service
3.9
ほぼ満足
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 65％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good service
Very good service , and kept in touch with delivery times .
Good value all round
2026年2月24日
We were kitting out a new shower room
We were kitting out a new shower room. Chris was very helpful in helping us choose the right bits and pieces to match our needs.
Delivery was on time. The bits we chose have turned out to be excellent quality.
2026年2月19日
Bathroom suite
Bathroom suite
Very helpful and informative, excellent showroom to see products and visualise this for your own needs.
Good customer service and communication, good delivery etc.
2025年6月24日
Very helpful stafe
Very helpful stafe, pointed me to better quality products for the job.
Mark B
2025年5月27日
Easy Bathrooms - Bath からの回答
Good afternoon Mark,
We're happy to hear that our staff was helpful in guiding you toward better quality products. Thank you for your positive feedback!
Kind regards,
EB
Poor product advice and aftercare – wasted time and added cost
I had high hopes ordering from Easy Bathrooms — delivery was quick, and the product range seemed solid. Unfortunately, the experience was let down by poor product advice and a lack of practical support when things went wrong.
I had clearly specified the need for a left-hand waste outlet on the toilet pan when ordering. Despite this, the product recommended and supplied didn’t meet that requirement. The flexible waste connector included didn’t fit through the pan’s rear access gap and wasn’t long enough to connect properly — meaning the toilet couldn’t sit flush to the wall.
What’s more frustrating is that the website itself stated the toilet had a “side” outlet, which reinforced my expectation that it would be suitable (and the fact I asked the Bath branch to recommend products that fit this criteria). My installer had to spend extra time sourcing alternative parts and creating a workaround, resulting in additional labour, call-out costs, and materials — all of which could have been avoided with accurate guidance.
A replacement toilet was offered eventually, but by that point it was too late to be helpful. I was also charged for a click clack basin waste, even though the tap already included one — another avoidable oversight.
The local branch (Bath) were initially polite and responsive on the phone, but I am having to chase for confirmation of refunds for the unusable parts and contribution towards additional costs.
Overall, the experience has been frustrating, time-consuming, and unnecessarily expensive — and I would have expected a better level of product knowledge and accurate advise from the company that does this day in day out.
Disappointing overall — I’d recommend others double-check all product specs and installation requirements directly before placing an order.
2025年4月22日
自発的なレビュー
Easy Bathrooms - Bath からの回答
Good morning Michael
We understand your frustration with the recent experience you had with our company. Please be assured our feedback team is currently investigating the issues mentioned and will be in contact soon.
In the meantime, should you have any questions please email trustpilot@easybathrooms.com .
Kind regards
EB
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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